Bannatyne Gym issue

[321rmd.]

Bannatynes have extended my membership for 5 months due to Covid.

They are now threatening me with ACL debt collectors.

 

only wanted to join from October to October as I’m now on nightshift for 12 months but according to them I’ve signed up for 12 payments, not 12 months.  

 

This means I’ll be forced to pay 5 months membership when they’re not open at the times I’d be able to go.

 

I just want to leave and never use the place again. I

 

now detest bannatynes. 

[dx100uk]

nothing they nor any powerless dca can do to you.

 

 

[321rmd.]

Just ignore everything then? 

[dx100uk]

 

if you wish.

 

dx

 

[321rmd.]

If you wish??? Not very helpful. 

[dx100uk]

did you read that link i posted to another previous thread here?

 

it's far easier you read everything there rather than us repeating ourselves here

it lets you understand things for yourself.

 

dx

 

[slick132]

Hi 321 and welcome to CAG

 

The link DX gave you above and other threads here will give you a good insight into how to deal with a gym m/ship now gyms are open again, post-Covid.

 

I assume the DCA you refer to is ARC (Europe) but please confirm.

 

If the DD mandate is still active, cancel it via your bank to stop them abusing it.

 

When did you last use the gym at all.

[Bazooka Boo]

Simply tell them ''in writing'' you don't want them to 'extend' your membership and that is the final word on the matter.

 

If they persist with their idle threats and intimidation you will gladly lodge a complaint with the CMA.

[321rmd.]

 

Hi, yes it’s Arc.

 

Signed up in Oct 2019 for 1 year.

Now being told I must pay till March as they stopped taking payments for 5 months.

 

Before the Covid carry on I was there almost daily.

I’m now being threatened with debt collectors because I’ve missed one £45 payment.

 

Do I do what trading standards say and complain or just ignore everything?

I’m raging at how unhelpful and unsympathetic the staff are.

I’m determined not to give them any more money. 

[slick132]

Don't bother with what Trading Standards tell you about this - we've had far more experience in dealing with gym m/ships over the years.

 

1. Have you cancelled the DD mandate - if so, when ?

 

2. When did you last use the gym, approximately.

[321rmd.]

DD cancelled roughly a month after they stopped taking payment. Last used the gym a day before they closed. Used it almost daily. 

[dx100uk]

ok but that doesn't give us dates.....

 

[slick132]

Ok, so I would just ignore demands from ARC for now.

 

See what they do over the next few weeks and keep us posted ...........