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    • Bankfodder, I don't understand why you think that I am trying to cheat them. It is in the best interest of the landlord to have a tenant occupying the property rather than having it vacant. But having it vacant is better than having a 'bad' tenant - there are plenty of horror stories. As a landlord, you don't have a lot to rely on before you let some occupy the property so how the tenant behaves leading up to signing the agreement is important.    I have had other issues with the agent which I didn't want to elaborate here that led me to terminate the contract as soon as I rejected this tenant. But ultimately the law is law and if my interpretation regarding the 2013 Regulation is correct, this should be straightforward and we don't even need to rely on the other clauses. I'll see how it goes.
    • Just because criteria won't agreed in writing, doesn't mean that there are criteria and they are not to be implied into the contract. As I've said, you have to give your contracting partner reasonable opportunity to complete their side of the bargain. If you employ a builder to build a wall and they start work, then you have to give them a reasonable opportunity to complete. Here you have an agent who apparently has found a tenant and the tenant has satisfied the reference requirements. You keep on saying that they were transparent – but you haven't told us what that means and the most important thing is that you might have to explain that to a judge. I'm afraid so far the impression one gets is that you are simply trying to escape a commitment – even if it is for the best of reasons. I see that you disagree with me. Well that's fine. It's not me that decides the outcome. I think that you are in difficult terrain in respect of your first grounds of objecting. I think that the unfair terms provisions are far more useful to you and are likely to have some success. Once again, your only answer to this is that a tenancy contract haven't actually been signed. Once again I say to you that all of the practical conditions for the contract to go ahead had been satisfied but on your hunch you then prevented the agent from completing their side of the bargain. I think that you are going to have to find a reasonable settlement. I don't think it will be very much – but you are certainly going to have to find a reasonable settlement – and if the agent objected, as well they might, at least you can then demonstrate to a court that you at least have attempted to act fairly and it is simply the agent who is being unfair. I don't think it would be too good for you if a judge came to the conclusion that the agent was trying to cheat you – but you also were trying to cheat them, for whatever reason. I don't thing I can say anything more  
    • Well I think it would be prudent to check them. I found several warranty details for your make of laptop but not UK. Surprisingly, they only say that they will repair defective parts and there is nothing as to what happens if the unit is not repairable. I suppose that being Acer, they have access to all the parts needed – in principle – and they reckon they can repair anything. Double check and see if you can get access to the warranty. Also, you need to decide whether you are prepared to issue a small claim. If you never done it before then read around this forum about how to take a small claim in the County Court. It's quite straightforward but you need to know the steps in advance. Once again, don't expect this to be sorted out by 18 December. I expect that you won't even have it sorted out by February – unless they suddenly react once they receive the court papers and move themselves. Of course you could say that by February the thing will be repaired anyway – but actually you don't know that. It could go on very much longer and at the moment I think you are being led around by the nose
    • As far as I remember and by looking at the receipt, it was already included in the price of the laptop.    Regarding the terms and conditions, I have no idea where to look for them. I might ask my mum to see if there is a mini book that came with the laptop and might contain the terms and conditions
    • But there were exceptional circumstance involved, they must count for something 
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Compliance interview Help??


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Hello, I had a phone call saying it was an interview about my childcare costs dating back to april 2019!

 

I knew nothing about this interview so they have rearranged for this Thursday. 

 

I'm really worrying about what it means?

Why are they doing an interview and what sort of things do they ask

 

i'm really really worried about what will happen. m

 

My anxiety has been through the roof please can anyone advise?

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Have you anything to be worried about then?

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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The only thing Is I cant get the stuff they want by then. They said they might stop my childcare which I rely on. Thats whats worrying me x

That and I hate talking on the phone I really struggle with it.

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hey they aren't there to frighten you, 

so you are having difficulty getting say bank statements?

 

what are your issues?

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi yes i changed banks so can only get bank statements from July also Im ill also so cant go out to get the receipts from the childminders and previous childminders. Also I've been talking to my childminder and I think I've put the wrong amount in. I put the amount but my son has funding for some I didn't realise I needed to deduct that amount as it just says childcare costs. Sorry for rambling and thank you 

Edited by Maca21
Misspelt
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Hi.

 

Believe me, this isn't rambling. :)  Don't worry.

 

Usually, Compliance isn't nearly as scary as it sounds. The thing is to be honest and answer their questions to show you're trying to co-operate. If you explain the problem you're having with the proof that they want, I'd expect them to be understanding.

 

People here have done far worse than you have and have just made arrangements for what they've been overpaid to be deducted in affordable  instalments from future benefits.

 

Have you checked on something like the turn2us benefits calculator that you're claiming everything you're entitled to?

 

HB

Illegitimi non carborundum

 

 

 

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Hi thanks you. I feel all over the place at the minute. If I've been overpaid I'll happily pay it back. I'll explain my issues thank you. I'm dyslexic and I'm fine with written down information but processing spoken word i struggle should I explain that on the phone? Thank you for your help. I have thank you the only thing i receive is child tax credit 

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Yes, you should explain your issues. If you read other threads here, ladies who have spoken to HMRC on the phone have found them understanding.

 

Just be yourself and tell it like it is. :)  And please come back and tell us how you got on.

 

HB

Illegitimi non carborundum

 

 

 

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send your old bank an sar then

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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not your problem.

you simply state at present i don't have info pre xxx date but i an awaiting its return in a few weeks.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks they were really understanding and ill just have to repay the over payment back thanks for everything 

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