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    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
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Wrong gas meter?


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Hello all,

 

I hope you can assist me, as I am quite lost and confused at the moment.

 

Two years ago I moved to my actual flat. Throughout this time I have been with EDF first and now EON. When I moved in, my landlord didn't quite know which one was my meter and I picked the one that I believed was mine (now reading you I know I should have done a burner test..). During this time, I have been paying my bills and submitting the numbers that I believed mine, which actually agreed with my consuming patterns.

 

Today, all the meters appeared with numbers, but the one next to the one that I was using, which appeared with a different flat number. As you might have guessed, none of them had my flat number. I have just made the test and it looks like that one may be mine.

 

Now, how should I proceed? I have been paying bills is not like I wanted to avoid paying, but clearly there has been an issue. Could you please advice me on how to proceed?

 

Lastly, in terms of meter serial number, the one that I was using matches my bill and I guess my neighbor bill. The additional doubt I have is, who is paying for my meter and why are they still providing me with gas if no one is paying the one that seems to be my real meter.

 

Many thanks!

 

 

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why not simply tell you supplier they have the wrong meter number

you been paying for usage , and ofcourse you can view this online too

so its not as if you'll owe anything

you might get a nice surprise and find you are owed a refund.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi

 

I think you need to check not just the serial number but what Meter Point Reference Number (MPRN) as the MPRN is what is registered and energy supplier go off as well as the serial number.

 

So you need to see what the MPRN is as well as the energy supplier it is registered with.

 

If you look at this Ofgem link: https://www.ofgem.gov.uk/consumers/household-gas-and-electricity-guide/connections-and-moving-home/who-my-gas-or-electricity-supplier

 

In the above link to do this check it gives a link to:

 

Find My Supplierhttps://www.findmysupplier.energy/webapp/index.html

(note you may have to complete a captcha, then input your postcode only and click find my address, when the list comes up click on your exact address, you will then see you actual MPRN and the energy supplier linked to your address)

 

With the above make sure and take the details of the MPRN and the Energy Supplier, better still take a screenshot/pdf the webpage.

 

Please let use know if on doing the above it matches your current supplier?

 

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Hello and thank you for the detailed answer.

 

I have checked that website. The MPRN matches with my bill and the gas supplier appears as EON.

Then, out of curiosity I checked my neighbour supplier. I know that they have the electricity with EON based on their smart meter, but their gas supplier is British Gas. I do not know how frequent it is to have different suppliers. Either way, It seems like EON is supplying my flat (based on those numbers), but I still have doubts with regards to which one is my meter and whether I am right when thinking that I am using the wrong meter.

 

Any suggestions  from this point?

 

11 hours ago, dx100uk said:

why not simply tell you supplier they have the wrong meter number

you been paying for usage , and ofcourse you can view this online too

so its not as if you'll owe anything

you might get a nice surprise and find you are owed a refund.

 

 

Hi! Thanks for the answer. I am afraid I will have to do it. I just want to be certain before going down that road. Additionally, how will they evaluate my consumption if there is no initial reading to estimate from?

 

Many thanks!!

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well you must have a gas tap by the meter or just inside your flat?

simply turn that off totally and see which meter stops incrementing?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Isn't that the whole point? To start narrowing down the possibilities. One your neighbour about what you are doing as a matter of courtesy

Also, isn't there a meter serial number somewhere on your bills

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Well the point is to clarify whether I am using a different meter.

 

In the bills the meter that appears is the one that I am using, but as I said, a different number to my flat number recently appeared in there.

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7 minutes ago, Nowk said:

In the bills the meter that appears is the one that I am using, but as I said, a different number to my flat number recently appeared in there.

 

appeared where? where is there?

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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4 minutes ago, dx100uk said:

 

appeared where? where is there?

 

dx

 

 

So, the reason why I am concern about this is that new numbers have been written on top of all the meters of the building I live in, but one. The number that appeared on the meter that I use is not the one that corresponds with my flat. Additionally, my flat number does not appear on any meter.

 

10 hours ago, stu007 said:

Hi

 

I think you need to check not just the serial number but what Meter Point Reference Number (MPRN) as the MPRN is what is registered and energy supplier go off as well as the serial number.

 

So you need to see what the MPRN is as well as the energy supplier it is registered with.

 

If you look at this Ofgem link: https://www.ofgem.gov.uk/consumers/household-gas-and-electricity-guide/connections-and-moving-home/who-my-gas-or-electricity-supplier

 

In the above link to do this check it gives a link to:

 

Find My Supplierhttps://www.findmysupplier.energy/webapp/index.html

(note you may have to complete a captcha, then input your postcode only and click find my address, when the list comes up click on your exact address, you will then see you actual MPRN and the energy supplier linked to your address)

 

With the above make sure and take the details of the MPRN and the Energy Supplier, better still take a screenshot/pdf the webpage.

 

Please let use know if on doing the above it matches your current supplier?

 

 

For some reason I did not quote you earlier.

 

Thank you both again!

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Ignore the numbers obviously whomever wrote them doesnt have a clue!!

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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fairly? it should stop unless you have a gas pilot light.. and that's tiny use.

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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@dx100ukIt just moved less than decimals because we briefly used hot water, while the other one increased by 3m^3.

 

So, how should I proceed?

Do I just call EON and make them aware?

How will the charge or refund me if they do not know the initial number for the meter (the one 1 year ago in the meter I should have been reading)?

 

Thanks!

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is there a 90dec action cut off gas tap safety lever by the side of the one you believe is yours and can you get to it?

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

That is what it is there for

 

or just say stuff it and get it poss wrong with again to  eon

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Nowk

 

What's the point of your posting any more, when your not taking the advice given to you or you're disagreeing with advice given !

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

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12 hours ago, 45002 said:

Nowk

 

What's the point of your posting any more, when your not taking the advice given to you or you're disagreeing with advice given !

 

I had never done it and I was afraid. I have done it now. The meter is mine.

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great so everything sort of matches now

a meter with no flat number and one not for your number.

 

now simply write to EON.

i doubt your usage will be that dissimilar to a like flat so you might even get a credit balance

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

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