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By LestahLass · Posted
1 Date of the infringement 23/10/2019 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] No idea on original but Debt Recovery Plus states their notice is 07/01/2021 [scan up BOTHSIDES as ONE PDF- follow the upload guide] please do not put JPG Picture files into your post 3 Date received 11/01/2021 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] Back of letter mentions it. 5 Is there any photographic evidence of the event? Photographic evidence I went in and out of the car park, also I have evidence the payment machine was not working. 6 Have you appealed? [Y/N?] post up your appeal] No as didn't know I had it. Have you had a response? [Y/N?] post it up n/a 7 Who is the parking company? Smart Parking Ltd 8. Where exactly [carpark name and town] Bell Centre Melton Mowbray For either option, does it say which appeals body they operate under. Not been given the option There are two official bodies, the BPA and the IAS. If you are unsure, please check HERE If you have received any other correspondence, please mention it here Second letter demanding payment by 29/01/2021 Parking.pdf -
By BankFodder · Posted
Sorry, what you've typed above seems to be a bit of a jumble and I'm not sure what the various bold text and coloured text sentences are meant to be. Please could you just post up what you are intending to write. Also, are you sure the DPD local is actually P2G? Who did you make your contract with? Who provide you with a receipt? With whom do you have the account? Presumably at the bottom of some of the documents you've been receiving, there are the company registration details for DPD local. If that is right then I would have thought that you should simply be suing DPD local. You have the documents in front of you are not me – so you will have to decide that it seems to me that they are poised to reject a claim on the basis that you are suing the wrong identity – and that would mean a waste of money and having to begin again. They are obviously trying to be quite slippery with all their their identities. I think you should examine your account and who you paid. -
@Tartan Barty Tartan Barty's Content (consumeractiongroup.co.uk)
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Yes, you're right - hoping they would just do the right thing I guess. So template if not a business would be Dear [Reference: (Your products and service) I am writing to complain about the service you provided when [describe]. We agreed that the service would be performed on (date) However (description of what happened) It has now become apparent that the service you have provided is deficient in the following respects [describe]. Section 49 of The Consumer Rights Act 2015 requires you to carry out your service with reasonable skill and care. The problems described above show that you failed in your legal obligations. I therefore have a claim against you for breach of contract. As a result of the incident I have suffered consequential losses, which you are liable to compensate me for. These losses are [value/details]. Section 57 of The Consumer Rights Act 2015 prohibits any terms and conditions from restricting a consumer’s rights under the Act. Under The Consumer Rights Act 2015 remedies for breach of contract must be performed within a reasonable amount of time, without significant inconvenience to me, and whilst the company bears all necessary costs. I therefore look forward to receiving your reply within the next 14 days. So could it be Letter of Claim. **** – TTL - is claiming £541.89 from Parcel2Go.com Ltd, trading as DPD-Local-Online.co.uk - DPDLO. This is to cover the costs of TTL having to send a replacement parcel to a customer, as a result of DPDLO refusing to provide the delivery information (courier company and local tracking number) required for TTL to refute a non-delivery claim by the customer. Parcel sent August 20 2020 and delivered August 28th 11.30am (according to DPD tracking) The customer contacted TTL in September to confirm non-delivery. TTL contacted DPDLO to obtain their information on the shipment, and they raised a Case, and subsequently attempted to close the Case : We’re pleased to let you know that your parcel DPD4227962 has been located. This enquiry has been closed as your parcel has received new tracking events or has been delivered. TTL asked DPDLO by email for the details behind the above – who made the delivery, where to, who to – obviously basic information needed to check the School’s claim for non-delivery, and which would be expected to be readily available from the DPDLO records. Despite numerous repeated email requests, DPDLO consistently refused to give TTL this information, and also declined to give TTL information to enable direct contact with the local courier who actually made the delivery on behalf of DPDLO. Without this information it was obviously impossible for TTL to refute the School’s claim for non-delivery. Even when, Dec 2nd, DPDLO confirmed that DHL was the local courier, they declined to give TTL the DPDLO / DHL tracking number that would have enabled DHL to identify the delivery. As a direct result of DPDLO’s refusal to provide the perfectly reasonable information requested, confirming the delivery to the School, TTL is unable to refute the School’s claim for non-delivery, and is left with the full cost of sending a replacement parcel to the School. The detailed claim comprises AU Customs Declared Goods Value £ 425.00 and shipping £116.89 I look forward to receiving your reply within 14 days.
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as said before you NEVER ring a DCA or their dogs ever ..they will LIE TO YOU. trustonline.org using your old name and address. get the CCJ numer then go ring northants bulk as advised earlier.
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Post in Bailiffs in at BBC obtain 7 years interest on overpayment of TV licence
Its WAR posted a post in a topic,
I sent in the bailiffs to the BBC. They collected £350. It made me smile. -
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Post in Court Claim Against Hermes - item sent via Packlink was lost/tampered with **WON at mediation full amount **
jj58 posted a post in a topic,
Hi @BankFodder
Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
So I issued the claim on day 15 and they requested more time to respond.
They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
I opted for mediation, and it played out very similarly to other people's experiences.
In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them.
In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
Many thanks, stay safe and have a good Christmas!
Picked By
BankFodder, -
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***Hermes and mediation hints ***
BankFodder posted a topic in Postal and Delivery Services,
Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003- 1 reply
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Natwest Bank Transfer Fraud Call HMRC Please help
waz70 posted a topic in NatWest Bank,
Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786-
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ECP ANPR PCN - Rental Car - Island Green Wrexham - enterprise charged me £35 just for telling ECP my details
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