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    • But there were exceptional circumstance involved, they must count for something 
    • £1300 is fine. Don't worry about it. Don't worry about the disclaimer. It has no effect. They are trying to introduce a new term into a contract which has already been made. It has no relevance. Even if a certain delay was acceptable, the fact that they have already had your computer for three months and they are now effectively suggesting a further two months that is five months which amounts to about 20% of your period of ownership – is not acceptable. What I'd like to know – and I think is quite important – is what they say in their warranty if the computer is beyond repair. I'm assuming that you are prepared to bring a small claim against them – and that is what we will propose that they fall back on that term – especially if the term proposes that they supply you with a replacement. This would then avoid the problem for you that you would have to accept only a proportion of the purchase price. If you're not prepared to sue them – then frankly there's nothing you can do. If you are prepared to issue a small claim then your chances of success are better than 90%. The risk you if you lose is that you lose your claim fee. If you win then you will recover all of your losses. If you want to start a small claim that we will help you all the way but it will assist enormously if you can find the terms and conditions of the warranty. Have a look at their website and you may find references to it there or at the Currys website. Did you pay for this warranty or was it simply included as part of the purchase price? If you paid, then who did you pay? Did you pay Acer or did you pay Currys?  
    • Not trying to be rude, but 90% of my last text was the disclaimar from Acer which could have helped somehow.   I know I have the bad habit of making long paragraphs, but I'm sure Acer at least knows how to space and punctuate correctly.
    • Hi there, The clause that the agent is relying on is as below (Termination Clause) This Agreement will end immediately if the Landlord withdraws their instruction before the Agent finds a Tenant. Once the Agent finds a tenant who meets the criteria agreed which was agreed with the Landlord, the Landlord must pay the Agent the agreed commission.   The criteria wasn't agreed in writing but in general I wanted a trustworthy and a transparent tenant - when I rejected this tenant, I gave it in writing that I considered the tenant not to be transparent and therefore, the tenancy not to be granted.   This is what the agreement states with regards to commission on the contract. The Initial Commission fee is payable on the commencement of the tenancy and charged as a percentage of the total annual rental amount of the agreed term as specified in the tenancy agreement There is no tenancy agreement so there is no annual rent amount.   Sorry I can't upload the Claim form - please let me know if there is any information other than I have supplied already that would like to know. thanks,   Bankfodder, on your earlier note about whether the consumers have to always be provided with the cancellation rights, yes they have to - this is what the Regulations 2013 imposed compared to 2008 regulations which did not.   Even with the 2008 regulations, not providing a cancellation rights is not a route to escape - please see the case precedence below.   https://www.walkermorris.co.uk/publications/brief-october-2014/consumers-cancellation-rights-are-unaffected-by-failure-to-give-notice/   I have to disagree with you on your point about Section 6c being applied here - that again is likely to be applicable to tenancy agreement (with the tenant) certainly doesn't apply to the agency agreement. My agreement with the agent is to provide services. 
    • I'm terribly sorry but this is the second time that I'm asking you to space and punctuate your posts correctly. I appreciate that you are doing things on a telephone – but it doesn't prevent you putting in paragraph returns
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Debit Collection Company Won't Cancel My Gym Membership


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Hi Consumer Action Group,

 

First time posting here because I don't know where else to go.

 

I've cancelled my gym membership with gym in February 2020 because of Coronavirus and my financial situation.

This is done within my terms in contract, gave them 1 month notice in writing and everything went smoothly with the gym.

They told me from their side it's cancelled and I didn't hear from them since then.

 

They told me (face to face and on email) to contact DFC - Debit Finance Collection plc., company who collects debits for them to cancel my debit collection contract with them. I contacted them and explained situation (on the phone and via email). Everything was sorted and I got confirmation that debit collection is cancelled.

 

Recently I got the email that I'm due a payment for a September for gym that I haven't attended from February 2020.

Then they sent an email that they couldn't take a payment. That's because I removed that debit payment from my bank account.

 

I called them again to cancel that, that I won't pay anything because my contract is already cancelled but they told me that my gym membership is still running and that I need to pay termination fee. They are now contacting me with emails and SMS to pay the amount for September and extra charge of £15 for missing a payment within 7 days. 

 

Weird thing is, DFC never contacted me for any payments from March to August and they now asking for monthly payment.

 

Reading other threads on this forum on Gym and Health Clubs membership cancellation and issue with DD, I get the feeling that I should just ignore them.  Can you help/confirm what are my next steps, should I just keep ignoring them?

I'm getting angry with DFC because they don't want remove my details.

I asked them to cancel and remove everything because of GDPR.

 

Thank you for reading my case.

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you guessed correct 

safe to ignore everyone.

 

def never use the phone ever to any DCA

they are not bailiffs

and have

zero legal powers on any debt, no matter what it's type

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi BB and welcome to CAG

 

What gym did you join.

 

Never mind getting angry with DFC - get ignory !!

 

Nothing they can, or will, do about this matter.

We could do with some help from you

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                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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Hi @dx100ukand @slick132,

 

Should I also block their phone number because they are sending me messages and mark their emails as spam?

 

I've joined The Factory Dance and Fitness gym in North London.

 

I will not communicate with DFC anymore.

 

Thank you for the advice.

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yes block the numbers and block and bounce their email AD's

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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