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    • Birmingham council are wrong.   However, you probably left yourself open to this problem by not changing the keep details.  You should do this now.   Also are there any other lurking problems which could come up and bit you?  You should make proper arrangements to redirect post or to inform creditors etc. This is the kind of scenario where you end up getting backdoor CCJs which then become difficult to deal with
    • What do I need to send on SAR? Do you have an email from them ?    I have 1 year with them .  I ve been made some international transactions because I ve been buy a car and a house I was need to send monthly money . I m a self employed, so I earn my money by myself . I didnt do nothing wrong with them . When I open my account I let them know that I m self employed and I can prove that .   I m in a desperate situation as I m not having any money for my company that I just open to can run 
    • Birmingham City Council,  told me because the car is on my name I am responsible  for it and I can't have anyone take the blame.  
    • Send them on SAR immediately. Do it today. Read up on this forum and elsewhere on the Internet about crifas. How long have you had the account? Have you been having large sums of money going in or out recently – especially paid in cash? This kind of unexplained behaviour generally relates to something that triggers a suspicion that your account is being used for money laundering or some other kind of fraud. If that's what has happened then you will find it almost impossible to get information about it and also almost impossible to find out when your account might be made available to you. If a CIFAS marker has been applied to your account, the bank takes upon itself absently Draconian powers and you will scarcely even get any assistance from the FOS who quite frankly are simply a poodle to the financial services sector
    • In addition to dealing with the individual problems that this person is creating for you, you obviously need to deal with it holistically because there is a problem of identity fraud which may well continue and will certainly affect you and your family throughout your lives. Nobody should underestimate the seriousness of this kind of thing. Although people will commonly apply the label of "identity theft", what you are actually dealing with here is "identity fraud" and it is well understood in academic circles. The police were quite wrong to say that there was nothing they could do. I'm afraid that this reflects under-resourcing coupled with poor staff development and a poor attitude. There are offences being committed here and the girl herself is committing fraud contrary to sections 1(2a), & 2 of the Fraud Act 2006  https://www.legislation.gov.uk/ukpga/2006/35/contents   Of course the police will find it very difficult to do anything and given their resources, I suppose they have other priorities. However, you could be certain that if your family was related to the head of the local police force, they would be dealing with it PDQ. You say that this has been going on for a number of years – but you don't say how long. Maybe you had better give us a detailed account of what has happened. Please set out in a bullet pointed chronology so that we don't have too much narrative but a good structured idea of what has happened. This should include a list of the problems which have occurred and how they have been dealt with and also complaints which you have attempted to make. You definitely need to start taking this very seriously. How old is your daughter? In terms of opening mail, you should open every letter that comes to you and if you find that it is associated with this fraud, then you should photocopy it/scan it into a computer and start building up a file. I hope you have kept some of the correspondence and other documents which you might have received. Please let us know what you have. You are definitely going to have to start accumulating a robust file of evidence and I suggest that the first thing you do is you start sending SARs out to all of the organisations which have been involved and see if you can tease out of them any personal data that they might have which is apparently linked to you. Either they will provide you with a statutory disclosure – or, of course, it will be amusing if they say that they are more proof of your identity and that they won't let you have the disclosure because they are not satisfied that the data they have relates to you. I don't think you're in a position to make any serious complaint until you have put together a convincing file of evidence which shows that there is systematic identity fraud. We will help you to start to do this and help you to structure the file that you will put together and then we can begin to explore avenues to make a complaint. It also occurs to me that they could be a basis here for making a complaint under the Protection from Harassment Act 1997 although this would be an unusual application of the act – but we can have a look when you put together your file.  
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Anglian windows canvassing role - got leads but have never been paid - help!!

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On Monday the 27th of July 2020, i signed up with Anglian windows to work as a canvasser over in East London, the interview went well.

I started working and had to use a app on the phone to make appointments.

The deal was if i got a lead on the door and the salesman went round to the customer and priced it i would get paid for it. 


I started working the following week, i made leads, but i had problems with the app not working as well as it should, the app would give me results on my leads. 


Long story but they where working some leads and forgetting to work other leads and not up dating the app, i did not know my results.

My wages where wrong and i decided i could not work for the company.

I gave them over 20 leads and was only paid for 3. 


I told them i was leaving, that was fine,

they said they would work my leads and pay me,

they even sent me a text message to say one of my leads has been priced and i would get paid for it. 


No money was paid,

i have sent messages to the regional manager and no answer,

in the end i started emailing head office and they said they would look into it but i am getting nowhere. 


What can i do.

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  • dx100uk changed the title to Anglian windows canvassing role - got leads but have never been paid - help!!

Hello and welcome to CAG.


I've moved your thread to our Employment subforum for people to advise you and left a link from the forum where you started off.


How much of what you're saying do you have in writing please? Having a paper trail always makes it easier to prove your case.


Best, HB

Illegitimi non carborundum




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I have the text messages to the regional manager saying one of my results and i have sent her all my leads and have had no replies, i have sent her about  3 to 4 texted messages and no answer also all the emails i have sent to head office.

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It sounds as if there may be other leads which have led to pricing visits and may not have been paid to you either.

Do you have records of these addresses and is there any way you might be able to visit to find out what has happened?

If you have evidence that you have satisfied the requirements for payment on the various visits, and there should be no problem enforcing a breach of contract

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Hi DC 


A DSAR to the employer would be sensible. See how they dealt with you as an employee.


Also, make a list of all the lead details you visited with name, address and phone no. so you have this if needed.

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I think I'd be careful about telephoning them. I can imagine that people would be quite anxious and imagine that there is something going on. Although it's probably a lot of work, I think I would consider visiting at least a sample of your list.

What would be interesting of course would be to get round to seeing half a dozen people and seeing what happened. If you found that none of them had taken any further than you might want to try another half a dozen and then give up. On the other hand, if, say, 50% – you choose – had taken it further then consider that it is worth your while spending more time visiting more people.

If you do an SAR and then compare the results of the SAR with your findings – you might find a big discrepancy and good evidence that you are being ripped off. This would give you a very powerful case and of course we will help you to maximise it.

I think the point of this is that you need to carry out some careful research, careful preparation, careful information gathering so that you have got a watertight case in order to pursue it as effectively as possible if your suspicions turn out to be correct.

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Also, there is a risk that if you telephone people and they become angry about it, they could call your ex employers and start complaining. Then your ex employers would know that something is up and that you are going around asking questions. I think you need to be very discreet and careful about this so that you can gather information without tipping anybody off as to what you are doing

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Also, make close detailed notes immediately after each visit. Try to include as much verbatim of the conversation as you can remember identifying who said what to whom. If it turns nasty then this kind of detailed evidence noted down immediately will be extremely powerful

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