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By kittyadmirer123 · Posted
Goodmorning I hope everyone is well and thanks to everyone so far for their advice Just about to submit SA online wanted to check a few things please 1. for my fuel mainly, lot of the receipts have faded and i use my internet bank statements for evidence of fuel etc. For example if I wen to BP petrol station, and filled up £40, it would show up on my bank statement and thats my evidence. If i do buy a coffee whilst there, I tend to pay separately, thus keeping the fuel payments e separate. i thn aportion 60% of the fuel cost to business, as ~40% i for personal use. Therefore, is this method of keeping records acceptable to HMRC? 2. on the online SA form, there is a box for signature. if Im submitting online, do i have to sign that and if yes, how? 3. NIC2. It asked if i had profits over ~£6,500 ( cant remember exact figure). Thats a yes. So next was if i wanted to give NIC2. When I choose yes, a red message error comes up preventing me from proceeding. Only when I enter 'NO' onto the NIC2 that it allows me to contribute. Does that mean the system thinks I shouldn't pay NIC2? 4. Last year, on the SA of 18-19 ( that my acct had done for me and submitted), I ended up making an overpayment of £800 by 31/1/2020. I also made the first payment on account for 19-20 of half that amount , ie 400. in this years return, im asked if theres any underpayment or underpayment from previous years. hen I enter the overpayment, again i get a red error message which stops me proceeding with the form. Only when I enter, 'NO', meaning theres no over or underpayments , that the online portal allows me to proceed with my SA application. In effect it means for this year I will have to pay what i owe, without taking into consideration that I had overpaid a ttal of £1200 ( 800 + 400), last year. How can I address that please? -
By BankFodder · Posted
Well if you want to go ahead then we will support you. I suggest that you try to get in contact with one or two or maybe even three mechanics who are familiar with this kind of turbocharger and are prepared to give you – even just a note in writing to say that if they are incorrectly fitted in this way then a blown gasket is a typical consequence. Also, I suggest that you photograph it – good photographs – to show the bolts, indicate how they were incorrectly fitted before. If you can take a picture of the gasket line to show how the gasket had to be compressed by the correctly fitting bolts. I think the fact that you drove around with it for a bit is not really a problem – especially as they were fobbing you off. I think you need to write all of this down in a statement. Write down a concise statement of what happened, – with the pictures to illustrate what you are saying. Why you continue to drive it – because you needed it for work et cetera but how you made attempts to deal with the garage and they simply rebuffed all of your approaches even though you are a customer of theirs and it was clear that they owed you a continuing duty in respect of the work that they had undertaken. It is clear that the work they carried out was not carried out with reasonable skill and care – as per the consumer rights act and so therefore they are liable for all of the consequences which flowed from that negligence – and the blown gasket is typical. -
By crashlanding21 · Posted
good Morning and HNY CAGGers! i hope that you are all doing well considering the situation. I never beleived that it would simply go away but its been a while since i heard from the parking charges. This morning we received a Letter of Claim from CST Law for both of the parking charges for £160 each. we have 30 days to respond before they go legal! Pleae can someone advise where to go from here? Thank you -
Unfortunately the garage manager, helpful as he is, doesn't want to be drawn into court cases etc. So would rather not make a statement. He said they have basically installed the turbo using the wrong screws. So it has worked it's way loose causing damage to the gasket. I have the gasket and the screws. It was refitted using correct screws from ford. They have said iv have driven my van for 6 months before complaining. I had no choice and was complaining in the meantime and being fobbed off. There was also a short period when the screaming stopped. So obviously I just let it go, as I was very busy at work. So In between being fobbed off, being busy at work, inconvenient times, short period of no screaming, and realising that I need to take action and what I was going to do about it, 6 months elapsed. Is the 185.01 my only loss? Mediator says they have said its my only loss as the 480 I'm claiming for paid for the installation of the turbo. And this would of had to be done anyway
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I've just spoken to the independent garage who repaired the turbo. The told me the turbo was poorly fitted resulting in the gasket burning. So the initial installation was poor. It's not about the money, it's about the principal. I don't really need the money - or the stress of a court case. But they have handled me poorly and I'm very unhappy about it. I think I will proceed.
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Hi @BankFodder
Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
So I issued the claim on day 15 and they requested more time to respond.
They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
I opted for mediation, and it played out very similarly to other people's experiences.
In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them.
In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
Many thanks, stay safe and have a good Christmas!
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