Jump to content

  • Tweets

  • Posts

    • Hi Dave2019   That response to your councillor is short and direct so lets see how your councillor will act with Platform.   I think you have noticed that Platform are not telling the correct facts to news article/MP/Councillor which is absolutely typical of these Housing Association to always give there version of events to make them look as if they have done everything by the book to make them look good we haven't done anything wrong.   This is when you challenge them as you have done and throw there own Customer Community Engagement Strategy in there face and you keep doing this with what I have pointed out in post#67 (as a reference).   The more you do this the more Platform are not going to like it as it impacts their own Customer Care Policy, Complaints Policy and that specific Customer Engagement Strategy as these look more like just a paper exercise to make them look good but putting them into practice they are not just failing but are in fact Breaching those Policies.            
    • Ok! I think it's about there, I've added those final points. Thanks again for looking this over!   Px CLAIMANT
 ERUDIO STUDENT LOANS LIMITED – AND – DEFENDANT XXXX WITNESS STATEMENT OF XXXX I, xxxx of xxxx, being the Defendant in this case will state as follows;   1. The Witness – xxxx states in point 3 that:   “It is noted that the Defendant does not dispute entering into a credit agreement with the Claimant.”   This in not true. I have never entered nor admitted to entering into an agreement with the claimant.   2. The default notice mentioned in point 6 was issued on 26/04/2017 and served 4 years, 3 months and 27 days after the last written acknowledgment of the debt on 30/12/2012 by myself. Thus, the cause of action delayed by 4 years 3 months and 27 days and the Limitations period prolonged to 10 years, 11 months, 16 days. This, in effect, allows the creditor to stop time running and the creditor having effective control of when a limitation period begins or even starts to run.   3. In point 5 xxxx states I was issued with A Notice of Assignment on 22/11/2013. In point 6 he states that a Default Notice was sent to me on 04/03/2014. In point 7 he states I was sent a Termination Notice on 26/04/2017. In point 8 the legal proceedings and transference to Drydens solicitors took place without my knowledge.   I received none of these notices or assignment. It has now come to light that they were all sent to an address I had not resided at since 2001. The Student Loan Company was aware of my current address at the time that the alleged documents were sent.   I have always kept the Student Loan Company informed of my current address.   4. In point 18 the Claimant claims the Termination Notice issued on the 26/04/2017 was the cause of action, this is patently untrue - the termination notice does not determine the Statute of Limitations date.   Pursuing a debt after a 6 years is clear breach of OFT guidelines and CPUT.   5. Addressing points 21,22 and 23 - the claimant contends its unfair to allow a set aside 16 months after a default judgement, yet failed to issue a default notice within the 6 year limitation period therefore breaching the rules of the Consumer Credit Act 1974 section 87/88.   6. I the defendant, contend that the Claimant's claim so issued is a claim in contract and
is STATUTE BARRED pursuant to the provisions of section 5 of the Limitation Act 1980. 
If, which is denied, the claimant contends that the Defendant is in breach of the alleged contract, in excess of 6 years have elapsed since the date on which any cause of action for breach accrued for the benefit of the Claimant.   7. The Claimant's claim to be entitled to payment of £2489.03 or any other sum, or relief of any kind is denied. 
   8. The defendant’s costs in dealing with the claimants default judgement and their set aside application to be paid by the claimant within 28 days.   (a separate costs sheet is attached).   Statement of Truth   I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.   Signed: xxxx Dated: 17/05/2022   Costs Sheet Cost of N244 application form: £255.00      
    • Hi   I hope you are keeping as well as came be expected during this. and even if you want to rant here about this If A2 are still ignoring your letters/emails then that the Housing Ombudsman is now looking into this matter and have requested your evidence so far of their failure in Customer Cara and more importantly their own Complaints Procedure by failure to acknowledge letters/emails.   As you have already spoke to the Ombudsman I would contact them again and just explain to date A2 are still completely ignoring you with your complaint and you take this as a Breach of their own Complaints Procedure.   You look after yourself and even if you just want to have a rant about this to get this out your system you know where we are.    
  • Recommended Topics

  • Our picks

  • Recommended Topics

AO.COM american fridge freezer

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 283 days.

If you need to add something to this thread then


Please click the "Report " link


at the bottom of one of the posts.


If you want to post a new story then


Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 



Recommended Posts

  • 2 months later...

hi sorry for late reply nothing has happened since then, other than me getting everything i need together emails evidence of the faults other people have suffered, and loss of food stuffs lost, i did eventually get a copy of the SAR, but i also wanted to know when taking it to court, do i claim for the purchase price of the fridge freezer or the full cost i paid through the finance? 

Link to post
Share on other sites

I think it was last year – although I've partly lost track that they made you an offer of about £600 or so on the basis of some pro rata calculation which is meant to be related to the life expectancy.

At the time, I said that it was a strange way of calculating although the principles correct that you can only expect a portion of the new price of a fridge freezer.

I've been looking back at the thread I've seen how long it goes on and also I understand that you are under various difficulties in terms of time constraints, dyslexia and so forth. Over the period of time has passed which has been about eight months since you first posted, the value of the fridge freezer would have deteriorated even more because it has gotten older.

In the circumstances and given your difficulties in engaging with the matter I think the best thing that you can do is to write to the dealer and tell them that you have been ill which is why you have been unable to handle the matter correctly or quickly and you would like to accept the offer.

I'm sure that in your case this is the best thing to do. Otherwise you can look forward to a litigation which could take another six months or nine months and which you might have difficulty dealing with to the extent that you could lose the whole case and lose all of the money that is already on the table and also any other payout.

I don't often suggest to people on this forum that they should simply go and accept a negotiated settlement – but I think in your case it is in your best interests.


Link to post
Share on other sites

I have someone who is helping to go through it all.

And have gathered as much proof with regards to the failures of this appliance, I am not bothered if it does take another 9 months it's not even 4 years old and if the 5 year warranty that was sold with it per the invoice it would have been replaced.

And the fact it's failure is due to a manufacturer defect 


The model I have is also the model in a class Acton suit being made against Samsung in the USA and already being on the news and several other models with the same failings 


link to to page my model is the RF24FSEDB



Certain models of French-door Samsung refrigerators come with built-in ice makers. A proposed class action lawsuit filed back in February 2017 alleges these ice makers are defective and have...


Link to post
Share on other sites

As you are not rejecting the item and saying that it was faulty from the beginning and therefore the contract is void – you've had a fair bit of use out of it, you will not be able to recover the money paid the finance company. You will only be able to claim for the pro rata retail value

Link to post
Share on other sites

not had much use out of it due to the breakdowns its had, the faults were first reported within 6 months and problems Samsung already were aware off, but have still done nothing, 


Link to post
Share on other sites

That's as may be, but the fact is that you haven't reacted to it and you haven't dealt with it reasonably quickly and you've now had the unit for quite a long time. You even told us earlier that you were not in a hurry and you didn't mind if it took another four years. I think I tried to tell you then that this will affect your case and the value that you will get.


Link to post
Share on other sites

  • 1 month later...

thank you for all the useless information and lack off half, from such a judgemental site this has become, even after making a large donation to this site in the past, your team are as useless as a chocolate teapot. After 2 weeks with help and advice from Which magazine and their team of advisers Ao has arranged the uplift of this product, given me a full refund and compensation, all this in 2 weeks,, after 2 years on this site asking for help and advice, only to be insulted. Mind you the reviews on review sites off this group now says it all 

  • Thanks 1
Link to post
Share on other sites

Thanks for the update. I'm very pleased that you got a result.

I'm sorry that you feel so upset

Link to post
Share on other sites


  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?

  • Create New...