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    • Many thanks for the replies and advice!   I what to send this email to the Starbucks CEO and the area manager. Your thoughts would be appreciated.   [email protected] [email protected]   Re: MET Parking PNC at your Starbucks Southgate site   Dear Ms Rayner, / Dear Heather Christie,   I have received a Notice to Keeper regarding a Parking Charge Notice of £100 for the driver parking in the Southgate Park Car Park, otherwise infamously known as the Stanstead Starbucks/McDonalds car park(s).   Issued by: MET Parking Services Ltd Parking Charge Notice Number: XXXXXXXXX Vehicle Registration Number: XXXX XXX Date of Contravention: XX.XX.XXXX Time: XX:XX - XX:XX   After a little research it apears that the driver is not alone in being caught in what is commonly described as a scam, and has featured in the national press and on the mainstream television.   It is a shame that the reputation of Starbucks is being tarnished by this, with your customers leaving the lowest possible reviews on Trustpilot and Trip Advisor at this location, and to be associated with what on the face of it appears to be a doubious and predatory car park management company.   In this instance, during the early hours of the morning the driver required a coffee and parked up outside Starbucks with the intention of purchasing one from yourselves. Unfortunately, you were closed so the driver walked to McDonalds next door and ordered a coffee, and for this I have received the Notice to Keeper.   It is claimed that the car park is two separate car parks (Starbucks/McDonalds). However, there is no barrier or road markings to identity a boundary, and the signage in the car park(s) and outside your property is ambiguous, as such the terms would most likely be deemed unfair and unenforcable under the Consumer Rights Act 2015.   I understand that Starbucks-Euro Garages neither operate or benefit from the charges imposed by MET Parking. However, MET Parking is your client.   Additionally, I understand that the charge amount of £100 had previously been upheld in court due to a ‘legitimate interest in making sure that a car park was run as efficiently as possible to benefit other drivers as well as the local stores, keeping cars from overstaying’.   However, this is not applicable when the shop or store is closed (as was the case here), as there is no legitimate interest. Therefore, the amount demanded is a penalty and is punitive, again contravening the Consumer Rights Act 2015.   As the driver’s intention of the visit was genuine, I would be grateful if you could please instruct your client to cancel this Notice to Keeper/Parking Charge Notice.   Kind regards
    • I received the promised call back from the Saga man today who informed me that the undertakers have decreed it IS a modification and they will need to recalculate a quote individually for me. However it all sounds very arbitrary. The more I think about it, and with help from forum replies, the more I am sure that it is not a modification. If for example the original seatback had become damaged by a spillage or a tear, I would be entitled to replace it with the nearest available part. The problem is when it comes to a payout after an accident, there is no telling what an individual insurer will decide when he notices the change. I am still undecided which of the two best routes to go with, either don't mention the replacement at all, or fill in the quote form without mentioning, and when it comes to buying the insurance over the phone, mention it at the time.
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Cabot/Mortimer claimform - old Aqua Newday Card Debt


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  • 3 weeks later...

Wait.....post your proposed defence here first.

We could do with some help from you.

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Hi all,

 

today I received the attached document.  It says they do not have original documentation so is therefore unenforceable, but they will continue to call and send letters.  
 

do I still send the defence in please?  Or should I take their word for it and leave it....?

A82308E7-F627-4E7B-AE07-BD70F4641080.png

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You still submit a defence and we can include the above.

We could do with some help from you.

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Have you had a look at typical defences ...yours is due next Tues 10th

We could do with some help from you.

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1.By an agreement between Newday Ltd Re Aqua and the defendant on or around 27/12/2012 NewDay Ltd re-Aqua agreed to issue the defendant with a credit card.

 

2.The defendant failed to make the minimum payments due.

 

3.The agreement was terminated following the service of a default notice.

 

4.The agreement was signed to the claimant.

 

The claimant therefore claims 330.50 plus costs.

 

The Defendant accordingly sets out its case below and relies on CPR 16.5(3) in relation to any particular allegation to which a specific response has not been made. 

 

The Claimant has not complied with Paragraph 3 of the PAPDC (pre-action protocol), failed to serve a letter of claim pre-claim, pursuant to PAPDC changes of 01 October 2017.  It is respectfully requested that the court take this into consideration, pursuant to 7.1 PAPDC.  

 

*The Defendant contends that the particulars of the claim are vague and generic in nature.  The Defendant accordingly sets out its case below and relies on CPR 16.5 (3) in relation to any particular allegation to which a specific response has not been made.

 

The Defendant is unaware of what alleged debt the Claimant refers, having failed to adequately particularise its claim, the particulars of claim are vague and generic in nature.  The Defendant therefore sought clarification by way of a CPR 31.14 and section 78 request, which the Claimant has failed to comply with.

 

The Claimant alleges the agreement was terminated following the service of default notice to the Defendant. The Defendant does not have any record of this. 

 

The Defendant is unaware of any legal assignment or Notice of Assignment from assignor or assignee pursuant to the Law of Property Act 1925 s136.   The Defendant does not have any record of this.  

The Defendant denies owing any monies to the Claimant or interest pursuant to the County Courts Act 1984. 

 The Defendant is unaware of what account or contract the Claimant refers to, nor having received any default notice pursuant to the Consumer Credit Act 1974. 

 

The defendant denies owing any monies to the Claimant and the Claimant is put to strict proof to: 

  1. Show how the Defendant has entered into a legal signed agreement with the Claimant; and 
  2. Show how the Defendant has reached the amount claimed; and 
  3. Show how the Claimant has the legal right, either under statute or equity to issue a claim; 
  4. To provide an original assignment in writing signed by the assignor at time of alleged assignment pursuant to the Law of Property Act 1925. 
  5.  

On receipt of this claim the Defendant requested by way of CPR31.14 and a section 78 request for copies of any documents referred to within the Claimants particulars to establish what the claim is for within the 14 day period by way of signed for letter.  The Claimant has confirmed they do not have these details as requested and therefore cannot provide. 

 

As per Civil Procedure Rule 16.5(4), it is expected the Claimant prove the allegation the money is owed. 

 

On the alternative, if the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act 1925 and Section 82a of the Consumer Credit Agreement Act 1974. 

 

The Claimant has not complied with paragraph 3 of the Pre Action Protocol. Failed to serve a letter of claim, pre-claim pursuant to PAPDC changes of the 1st October 2017. It is respectfully requested that the court take this into consideration pursuant to 7.1 PAPDC.  

 

By reason of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. 

 

Hi is this Ok.  I put it on this morning but for some reason it didn’t upload properly, so sorry short notice!

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ive inserted their POC that you should ref by their paragraph numbers for each of your responses

where the star is that should be at the very start

 

it should be followed by the PAPLOC response which you appear to have repeated twice.

bar that good effort.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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you don'y upload text 

simply drop and drag or copy and paste it.

 

pop it up again when corrected now please

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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1.         By an agreement between Newday Ltd Re Aqua and the defendant on or around 27/12/2012 NewDay Ltd re-Aqua agreed to issue the Defendant with a credit card.

 

2.          The Defendant failed to make the minimum payments due.

 

3.          The agreement was terminated following the service of a default notice

 

4.          The agreement was signed to the Claimant.

 

5.          The Claimant therefore claims £330.50 plus costs.

 

 

1.                  The Defendant accordingly sets out its case below and relies on CPR 16.5(3) in relation to any particular allegation to which a specific response has not been made.   The Defendant contends that the particulars of the claim are vague and generic in nature.  The Defendant accordingly sets out its case below and relies on CPR 16.5 (3) in relation to any particular allegation to which a specific response has not been made.

2.                   The Claimant has not complied with Paragraph 3 of the PAPDC (pre-action protocol), failed to serve a letter of claim pre-claim, pursuant to PAPDC changes of 01 October 2017.  It is respectfully requested that the court take this into consideration, pursuant to 7.1 PAPDC. 

3.                   The Defendant is unaware of what alleged debt the Claimant refers, having failed to adequately particularise its claim, the particulars of claim are vague and generic in nature.  The Defendant therefore sought clarification by way of a CPR 31.14 and section 78 request, which the Claimant has failed to comply with.

4.                   The Claimant alleges the agreement was terminated following the service of default notice to the Defendant. The Defendant does not have any record of this.  

5.                   The Defendant is unaware of any legal assignment or Notice of Assignment from assignor or assignee pursuant to the Law of Property Act 1925 s136.   The Defendant does not have any record of this.  

The Defendant denies owing any monies to the Claimant or interest pursuant to the County Courts Act 1984. 

 
The Defendant is unaware of what account or contract the Claimant refers to, nor having received any default notice pursuant to the Consumer Credit Act 1974. 

The defendant denies owing any monies to the Claimant and the Claimant is put to strict proof to: 

1.                   Show how the Defendant has entered into a legal signed agreement with the Claimant; and 

2.                   Show how the Defendant has reached the amount claimed; and 

3.                   Show how the Claimant has the legal right, either under statute or equity to issue a claim; 

4.                   To provide an original assignment in writing signed by the assignor at time of alleged assignment pursuant to the Law of Property Act 1925. 

5.                   On receipt of this claim the Defendant requested by way of CPR31.14 and a section 78 request for copies of any documents referred to within the Claimants particulars to establish what the claim is for within the 14 day period by way of signed for letter.  The Claimant has confirmed they do not have these details as requested and therefore cannot provide. 

As per Civil Procedure Rule 16.5(4), it is expected the Claimant prove the allegation the money is owed. 

 

On the alternative, if the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act 1925 and Section 82a of the Consumer Credit Agreement Act 1974. 

 

By reason of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. 

Is this ok?

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Requires attention.....will get back to you shortly

We could do with some help from you.

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1. The Defendant contends that the particulars of the claim are vague and generic in nature.  The Defendant accordingly sets out its case below and relies on CPR 16.5 (3) in relation to any particular allegation to which a specific response has not been made.

 

2.  The Claimant has not complied with Paragraph 3 of the PAPDC (Pre-Action Protocol), failed to serve a letter of claim pre-claim, pursuant to PAPDC changes of 01 October 2017.  It is respectfully requested that the court take this into consideration, pursuant to 7.1 PAPDC. 

 

3. Paragraph 1 is noted although the Defendant is unaware of what alleged agreement the Claimant refers to, having failed to adequately particularise its claim, the particulars of claim are vague and generic in nature.  The Defendant therefore sought clarification by way of a CPR 31.14 and section 78.

 

4.  Paragraph 2&3 are noted.The Claimant alleges the agreement was breached and terminated following the service of default notice to the Defendant. Without knowledge of what the  alleged agreement refers to I am unable to admit or deny.

 

5.  Paragraph  4. The claimant refers to the alleged debt as being " signed" I can only assume the claimant means " Assigned".They do not plead a date or what pursuant Legislation they wish to rely upon. Therefore the Defendant is unaware of any legal assignment or Notice of Assignment from assignor or assignee pursuant to the Law of Property Act 1925 s136.  

  
6.  On receipt of this claim I requested by way of CPR 31.14 and a section 78  dated the 10th October 2020 requests for copies of any documents referred to within the Claimants particulars to establish what the claim is for within the 14 day period by way of signed for letter.  The Claimant has confirmed they do not have the relevant documents at this stage and are therefore unable to enforce the agreement in court.


7.The defendant denies owing any monies to the Claimant and the Claimant is put to strict proof to: 

 

a) Evidence how the Defendant has entered into an agreement; and 

b) Show how the Defendant has reached the amount claimed; and 

c) Show and evidence the service of a Default Notice pursuant to sec 87(1) CCA1974,

d) Show how the Claimant has the legal right, either under statute or equity to issue a claim. 

 

8. As per Civil Procedure Rule 16.5(4), it is expected the Claimant prove the allegation the money is owed. 

 

9. On the alternative, if the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act 1925 and Section 82a of the Consumer Credit Agreement Act 1974. 

 

10. By reason of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. 

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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