JNC v. The Black Horse, that is Lloyds TSB

[JNC]

I have looked with interest at this site over the last couple of months, thinking is it really worth it.

 

But with just over £150 is to be debited from my account tonight, for this months charges I thought yes lets go for it.

 

I have summarised my charges from 1 July 2002 (where internet banking starts) and I have been charged over £ 2,600 in that time, plus overdraft interest.

 

I have now prepared a schedule of these charges.

 

When I received notification about this months charges, I wrote to them to see if there was anything they were prepared to do for me. I mentioned that there are firms who will take your claim on a no win no fee basis and go back 6 years. Today I received a letter saying sorry that I was unhappy, blah blah blah.

 

So with the templates now copied, the ink drying on my schedule of charges - Let battle commence, as I try to sleigh the black horse.

 

Before I send of the first letter (not bothering with the one to ask for details for the last 6 years - as I will be more than happy if I recover the charges from 1 July 2002) I have a couple of queries.

 

1. When I send the letter and schedule do I include interest, not the interest I have been charged but the additional interest the charges have incurred - so many days @ x%

 

2. Is it best to send the letter recorded delivery.

 

3. What is the best address to send my letters too.

 

Any help or encouragement would be very much appreciated.

 

Cheers

[JNC]

In the first letter asking for a full refund it states the amount I am claiming + interest.

 

Is this interest figure the one that is calculated as been accrued on the charges on a daily basis since they were charged to my account.

 

Please someone give me a shove to get this action started.

 

I look forward to hearing from you all

 

Cheers

[Michael Browne]

There are 2 instances of interest you can claim:

 

1.When you go overdrawn the bank will charge you interest, perfectly lawfully.

 

However, if part of your overdraft is made up of penalty fees, they are also charging you interest on these too and it is this interest which you are entitled to claim back, but it's tricky to separate out from the total interest figure.

 

Vampiress has a spreadsheet, (the advanced one), in the bank templates library, which attempts to calculate this

 

It's quite complex and unless your claim is large may not amount to that much, so for simplicity's sake, some people don't bother

 

This is the interest referred to in the preliminary and LBA letters.

 

2. Section 69 8% interest on your claim, but only when you submit a claim at court. Don't add this interest before moneyclaim

 

 

1. When I send the letter and schedule do I include interest, not the interest I have been charged but the additional interest the charges have incurred - so many days @ x% No, see above.

 

2. Is it best to send the letter recorded delivery. Only if you want peace of mind. 1st class is fine .If you go to the PO, you can get a free Certificate Of Postage.

3. What is the best address to send my letters too.

See sticky for contacts at the top of the Lloyd's forum

[JNC]

Michael

 

Thank you for that advice, the charges I have incurred are £ 2,650.

 

To be honest I do not have the time to try and calculate the interest as per the complex schedule, so I will leave it. - This will not jepodise my claim in any way will it.

 

I will ceck for the address as you mentioned and the letter will be sent first class tommorow.

 

I am getting quite excited now.

 

Cheers

 

ps I will keep you all up to date as things progress

[BARTY]

Hi

This won't jeopordise your claim at all, so no worries.

Good luck!

Barty:)

[JNC]

LBA deadline is uo on Wednesday, 17 January.

 

Recieved a letter yesterday, sorry you are still unhappy, etc.

But as a goodwill gesture, as it would cost this if it goes any further they have offered me £750 (which will be in my account in the next few days).

 

I am not happy with this and want to go to the next stage and file with moneyclaim.

 

But do I

a) reject their offer and see if they will increase it (more time wasted)

 

b) keep the £750 and just go ahead and file my claim online, with £750 been received on account.

 

c) reject the £750 and continue with my claim in the full amount

 

Cheers

 

ps. the £750 would be more than welcome at this time of year

[livelylad]

LBA deadline is uo on Wednesday, 17 January.

 

Recieved a letter yesterday, sorry you are still unhappy, etc.

But as a goodwill gesture, as it would cost this if it goes any further they have offered me £750 (which will be in my account in the next few days).

 

I am not happy with this and want to go to the next stage and file with moneyclaim.

 

But do I

a) reject their offer and see if they will increase it (more time wasted)

 

b) keep the £750 and just go ahead and file my claim online, with £750 been received on account.

 

c) reject the £750 and continue with my claim in the full amount

 

Cheers

 

ps. the £750 would be more than welcome at this time of year

 

Send the template letter for rejection of settlement. You accept the offer as part payment, they may well recind the offer. You will need to file your claim after the LBA deadline is up. If they do credit you with the cash ensure you claim interest on it upto the date they paid the money into your account.

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/25716-rejection-settlement-offer.html

[JNC]

Send the template letter for rejection of settlement. You accept the offer as part payment, they may well recind the offer. You will need to file your claim after the LBA deadline is up. If they do credit you with the cash ensure you claim interest on it upto the date they paid the money into your account.

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/25716-rejection-settlement-offer.html

 

Thanks for that, do I need to amend that letter as it is not an offer of settlement, but a goodwill gesture.

 

This £750 goodwill gesture seems to be a new thing they are trying to get people to drop their cases before they really start.

 

I have read through other threads and this £750 goodwill approach seems to be raising different responses.

 

Cheers anyway

[JNC]

Sorry you are still unhappy, but as a goodwill gesture we will pay £750 into your account in the next few days.

 

What is the standard response to this.

[livelylad]

Thanks for that, do I need to amend that letter as it is not an offer of settlement, but a goodwill gesture.

 

This £750 goodwill gesture seems to be a new thing they are trying to get people to drop their cases before they really start.

 

I have read through other threads and this £750 goodwill approach seems to be raising different responses.

 

Cheers anyway

 

 

Its the same thing but yes amend the terminology.

[Guest ian cognito]

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/25716-rejection-settlement-offer.html

[livelylad]

You have just asked this question in another thread I have responded, and you have replied. Please stick to one thread. The answer I gave was correct.

[datxman]

You're lucky I have total rejection all the way through this claim and have never had a offer made to me at all.

 

But still stick to what the mods and site helpers say and you will not go wrong.

[JNC]

I rejected thier goodwill offer, but the money has still benn credited to my account. So in my letter I have accepted it as a paymeny on account.

 

As the offer was made only a couple of days before the LBA deadline expired, as a goodwill gesture I gave them a further 7 days to settle in full.

 

The new deadline is at the end of this week, so I am now amending my schedule to incorporate the payment received on account and also to add the additional charges incurred since I started my action. I assume you are allowed to do this.

 

I will keep you posted of any developments

[JNC]

I am now amending my schedule to incorporate the payment received on account and also to add the additional charges incurred since I started my action. I assume you are allowed to do this.

 

Can anyone confirm this, also what happens to charges incurred during the court process can these be reclaimed at any time.

 

Cheers

[BARTY]

Hi

You can add on any charges you have received up to the point of filing the court claim.

Barty:)

[JNC]

Cheers Barty