TalkTalk gone to Far

[Mizzycrazy]

Im so livid

 

joined talktalk £19.99 per mth extra for reminder text mail cost extra & 100% sure that late fee wozt told to me £7.50 id not of joined as on fixed income, i woz given P.D 3rd everymonth they woz taking bfor that date then charging me if not in bank last Nov they tryed taking on 1st id not put it in then wen they tryed agen £27 id put 20 in so nov not paid Dec 19th my last month id no internet they restricted it im getting very annoyed as £168 theyr asking & av ad Debt Collectors bugging me i explained the agent woz shocked then telling me May is wen they cut it 5mths over i beleve they owe me they kept trying take bfor due date then told me the date woz different ,All calls recorded i shud b able get copys is that correct  

PLS WATCH FOR THE DUE DATE & WEN THEY TRY AS I DONT BELEVE I WOZ TOLD A LATE CHARGE 

Anybody got any advice as i beleve 4 times bfor my due date over 50 in 1mth id paid thinking it woz 2mths 

[dx100uk]

can you please put that up in English not text speak please.

 

and put a few line breaks in!!

 

[Mizzycrazy]

Yes im sorry i was rushing a little aswell  wrighting and spelling arnt my strong point , 

its only my second time

[slick132]

Hi Mizzy,

 

Please take some time to post or type in a way that we'll find easier to read - that way, more people will be willing to help you.

 

Even if spelling and writing are not your strong points, try to avoid text speak and use paragraphs to space out your post (like in my post here).

 

Turning to your issue with TalkTalk,  you're paying £19.99 per month; extra for reminder text; extra for mail too  - is that all correct ?

 

You thought DD would be taken on the 3rd of each month but they take it earlier, then charge you an admin fee if it is not paid by your bank - correct ?

 

Have you spoken to TT about this and explained that they're taking the DD early before money is in your bank, so this is costing you extra fees with TT and with your bank  (when they bounce the DD).

 

A friendly chat with TT may help but you need to stay calm - this may help get fees reduced and the payment date moved so you have money in the bank ready to cover the DD payment.

[Mizzycrazy]

 Im so annoyed at talktalk i owe £20 payment ,But agen they tryed talking bfor due date & charge £7.50each time 3days bfor due they attempted ,no payment due date i put in but they tryed £26 id put 20 (iv bin told payments cant be taken bfor due date ?id already asked if they wouldt do agen),my bband was suspended Yet only ad 19 days left ,i tryed calling but left it like that i noticed emails going up to 168 i owed them Not a chance ,I got a call from debt agancy  i explained 5mins he told me they shut the line May an extra 6mths nrly , he sed he'd sort it .I herd nowt then out the blue a call from an angry lady as i didt no if a prank so i wudt give details out i felt bit uneasy as im on my own ,few days later same lady id defo say she tryed intimadating me ,Saying Ttalk ad sold the debt on im very disgusted as its not my debt (i was told write ask for all recorded calls id made iv herd nowt back) i was given a date for payment they tryed & did take bfor it charging me £19.99+ 22.50=£40+ for 1 mth ,I wozt told of a 7.50charge extra they kept breaking the days,the calls will prove everything ,Now im so mad selling it on i get but it did get to me as they cud of bin at my door not a call iv kept all my documents would it be worth reporting as im none the wiser if il get another call or wot ?? Thank you

[AndyOrch]

Topic moved to the appropriate forum....please continue to post here.

 

Andy

[dx100uk]

old and new threads merged 

 

please do as asked back in march when you 1st posted before and use english and sentences please spaced out 

 

dx

 

[Mizzycrazy]

hi sorry about that i never no were to post 

 

Iv not had a phone mine went off ,so not ad chance borrow one im just trying get my passwords reset.