Jump to content


  • Tweets

  • Posts

    • Great thanks! I have refined it -    ‘Dear Prosecutions Manager,   I would first of all like to start my response by saying how deeply sorry I am. I realise my actions were wrong and it is in no way representative of how much respect I have for Southeastern and their staff.  I am remorseful about the poor decision I have made. I’d like to try and explain my circumstances at the time I evaded my fare. I have recently returned to work but I have been on reduced pay for a while due to COVID-19 which led to me committing the incident mentioned. Additionally, I have been under stress as both my parents have been diagnosed with long term illnesses during the pandemic and I have been concerned about travelling and exposing them to COVID-19. Although I don’t live with them, they have been reliant on me during the pandemic to collect shopping, medication and support them throughout hospital and doctor’s appointments. The extra pressure has taken a toll on my mental health and I have consequently made a careless choice. I was so ashamed of myself when I was stopped by the Revenue Protection Officer and since then, I have ensured I have paid full fare for every journey I have made. The consequences of my actions have weighed heavily on my mind since. I am concerned that a possible prosecution would ruin any future employment opportunities and I would really like to settle this out of court with a contribution towards the administration costs as compensation for my actions. I am regretful of the extra pressure and inconvenience caused to all involved and would like to make amends.. I’d like to end this letter by saying that I understand the gravity of my actions and will never travel without a valid ticket in future. I thank you for taking the time to read my response and I appreciate any leniency you can show in this matter.’
    • Hopefully this has done it, thank you for your help 2021_05_14 20_18 Office Lens-merged.pdf
    • In 2016 my business was subject to a fraud regarding a Rolex watch which we had taken in as part exchange from a local and well known customer. We took his steel Rolex and he paid a few thousand £s extra and bought a pre owned gold one from us.  Having bought his watch, part of the deal was we would not sell it until he returned from over wintering  in Australia after a few months. Upon his return he was planning to either part exchange the pre owned gold one back and buy a brand new version of it,  or he might like to simply  buy his original one back.  The watch therefore sat in my safe for nearly a year. At which point we attempted to contact the customer only to find his obituary. He was ill before he travelled so we suspect he knew he might not return.   It was a few weeks before Christmas so we put his (which was now ours) watch in the window (as it was) to sell and sold it within a few days. Had it not sold before Christmas we  would have sent it to Rolex for service and refurbishment, and subsequently offer it for a higher price in the spring (Rolex would also have identified it as fake). Two years later the customer that bought the watch returned it quite upset after he had sent it to a national watch buyer to sell, but was told it was a high end counterfeit (ie not your $20 Chinese throwaway, but one purposely manufactured to deceive).   After some checking ourselves, we refunded the customer and spoke with our insurers.   Our business insurance provided all risks cover with a few exclusions (terrorism etc) and was a very well known policy that many/most UK retail jewellers take up. Indeed we had held the policy for many years.  Fraud is an insured risk.   It is my view that a customer selling us a fake watch is a fraud. The broker enquired with underwriters and they have said it is not covered. I am not satisfied and have asked the broker to send me the wording of the policy so I can read the exclusions. I am told they have searched their archive but cannot find the policy so cannot send it to me. They have asked me if I have my copy? I haven't found my policy document either and fear I threw it away upon renewal. But wonder, if I do keep looking, whether it would be a good tactic to let them have my copy. We have been renovating the house for a year and the attic is absolutely chock a block with stuff, a thorough search through the old books would take a week or more.  I have suggested if they cannot find the wording sold with my policy they should settle the claim. Clearly they cannot reject the claim without the wording? It sounds odd to me that they even need to retrieve the policy to find the wording.    I am quite certain a claim for fraud is an insured risk. I guess somebody has to judge whether the transaction was fraudulent first though. I am quite happy to issue a summons if the insurers reject my claim by trying to suggest the risk was not covered (unless it obviously isn't), which is why we need the wording.   Comments and a strategy would be very useful to understand whether or how to proceed. The claim is for £3500.
    • So let’s say you won’t get more than 1 hour for lunch, so 48Hr/wk is your paid hours. That gives you 2496Hrs/yr at £20k yours hourly rate is £8.01/Hr.    if you are 21 or 22 you should be on £8.36 23 or over takes you to £8.91   so unless you are younger than 21 you are below minimum wage and they are breaking the law if those are the hours you are contracted for. 
    • you read UPLOAD use jpg to redact then convert and merge to PDF.
  • Recommended Topics

  • Our picks

    • Mediator point - Hermes lost my parcel and it is offering just a partial refund of the total amount requested. What's next?. https://www.consumeractiongroup.co.uk/topic/434633-mediator-point-hermes-lost-my-parcel-and-it-is-offering-just-a-partial-refund-of-the-total-amount-requested-whats-next/&do=findComment&comment=5109422
      • 13 replies
    • Ebay Packlink and Hermes - destroyed item as it was "damaged". https://www.consumeractiongroup.co.uk/topic/430396-ebay-packlink-and-hermes-destroyed-item-as-it-was-damaged/&do=findComment&comment=5087347
      • 33 replies
    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
        • Haha
        • Like
    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
  • Recommended Topics

  • Recommended Topics

Unknown Calls from Abroad


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 232 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I have often had spates of unknown calls on my landline which I know are spoof numbers and there is little point in blocking them because without shelling out, there is a 30 number block limit on my phone contract and they never use the same number twice.

 

But recently, I started getting 'two ring' calls from mobile numbers in Germany. I actually have a small number of contacts in Germany but it wasn't them and when they were briefly visiting me, there were a few calls whilst they were here and because they could call German mobile numbers without paying for the call, they called all the numbers that I had had from German mobiles; without fail, they all rang twice then the line went dead.

 

I haven't had a call from Germany for maybe six weeks and then a few days ago, I started getting calls from different numbers in Cuba, of all places. I don't know anybody in Cuba and Google did not have anything on the numbers.

 

Before anybody feels the need to warn me that this is probably a scam, I know. I'm not in the slightest tempted to phone them back. I'm only curious to know what the payoff is and why Germany and Cuba.

Link to post
Share on other sites

i use 00* that block all international calls

 

but yes the german and the cuba stuff are the usual scams too

use the https://whocallsme.com/ site 

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites
19 hours ago, dx100uk said:

i use 00* that block all international calls

 

 

 

 

 

Can I ask which service provider or telephone hand set you use that's allows you to use 00* to block all international calls ?

 

Ofcom advice

 

https://tinyurl.com/y577dlb8

 

Some examples of call blocking phones

 

https://tinyurl.com/yyaxsgd4

 

,

Edited by 45002
URL as ever

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

Link to post
Share on other sites

I should have added the above links are for  landlines and mobiles there are plenty of free and paid for apps android and iphones to block calls.

Edited by 45002

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

Link to post
Share on other sites

yea old truecall box.

but many phones now have truecall software or akin within.

 

neighbour has a panasonic set too that has call blocking and 00* works on those too.

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

The problem is nuisance/ spoof calls could be coming from the UK or anywhere around the world ?

 

They are tricking caller display into showing number from "Example" 0161 123 4567" Manchester number, but the call can ordinate from the other side of the world. 

 

BT and Ofcom are aware of this problem, but they are  not having much success in finding a solution as most these calls come from overseas and are outside the EU.

 

Another trick these scammers are using is, they have software set up on a computer that would dial every phone number Possible.

 

A computer with dial the code "Example" 0121 200 then dialling every number range from 0001 to 9999, then every time some answer call a operator is alerted, this is how scammers are even getting through to ex directory number.

 

Same with mobiles, a computer with dial the code "Example" 07661 then dialling every number range from 500000 to 599999.

 

Scammers are also using VOIP to make All these calls for very little cost to them or even free.

 

https://tinyurl.com/y64dvvh2

 

 

...

 

Edited by 45002

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

Link to post
Share on other sites

nothing new always been that way for 25+yrs now i had voip lines with NTL back in the late 90's

which is why a real trucall box or a handset with real truecall software in it is SO good.

 

on average i get about 25-35 of these calls a month

NONE get thru 

the ones that spoof UK or mobile numbers are still screened are easily dealt with the truecall system

 

if they are real, the only thing they have to do is speak and you get an alert ring to listen to whom call with the option to accept or ZZapp them.

once zapped that number never gets thru again.

 

its worthy to note that the scammers only ever use disconnected numbers, or fake numbers after a known local UK dialling code

well the truecall software already knows these numbers as it gets the same databases the scammers use.

if the number doesnt come up on the fake/disconnected list, it also then checks if the UK number is listed active UK and will auto put people thru

 

very clever little device worth every penny and mine is from 2006 when i joined CAG.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...