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    • What's the reason for not wanting a smart meter? Personally I'm saving a pile on a tariff only available with one. Today electricity is 17.17p/kWh. If the meter is truly past its certification date the supplier is obliged to replace it. If you refuse to allow this then eventually they'll get warrant and do so by force. Certified life varies between models and generations, some only 10 or 15 years, some older types as long as 40 years or maybe even more. Your meter should have its certified start date marked somewhere so if you doubt the supplier you can look up the certified life and cross check.
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    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
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Kinship advice - Looking after Grandchildren


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Hello,  Sorry if this is the wrong section but unsure where else to post.

 

I hope i dont go on too long but just trying to give as much information as i can.

 

I have been looking after my two Grandchildren for the past four years after their mother was unable to look after them.  This was decided by both of us and never went through the courts.  They are 16 and 17 years of age now,  so in my care since 12 and 13.

 

Their mother has had no involvement in their life in any way, since  i have been caring for them.  

 

Both children had social workers due to the circumstances.

 

Since being in my care,  I have received  child tax credit for both. I am 77 years of age and receive a state pension

 

In 2019 I was struggling financially and the children needed new beds as the ones I had bough were cheap but all i could afford at the time,  so I had to ask Social work if they could help with new beds and bedding.  These were delivered and I was very grateful and this was the only help i have asked for.

 

They have now been accepted for college and their tax credits have stopped and they receive £30 per week EMA.  When they applied for a bursary this was declined because they were not under Kinship.  I did call the social work to see if they could give me a letter stating that they were under Non cared Kinship but the social work declined to do this and stated that there was no Social work involvement,  although they had a nominated social worker who used to visit them at school as well as supplying me with beds and bedding so to me thats involvement.

 

I never received any Kinship payments,  but all i am looking for is a letter saying they were Non cared for !!

 

Would love advice from anyone who could give me advice on this.

 

Thank you 

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Hi

 

Welcome to CAG

 

Please be patient I am sure others will be along to offer you there wisdom.

 

Looking after someone else's child: https://www.gov.uk/looking-after-someone-elses-child  (note: at the bottom of the above link the 'Get Legal Advice' link they provide there may be costs involved/subscription) 

 

Can I also say that you should be proud at taking the children on and looking after them due to the circumstances for such a long time.

 

 

 

 

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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

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I'm very sorry that you haven't had a full response to this so far. I'm afraid this looks as if it may be outside our experience.

You should monitor this thread over the next few days – and hopefully somebody will either give you the answer or refer you to the correct source of help.

I'm wondering whether you have got an experienced family lawyer knew that you could go to. They may well offer some initial advice free of charge.

I wonder if you have a law centre not too far away. I suppose that you could try citizens advice – although I can imagine that this is outside their experience as well but on the other hand they may be able to refer you on.

 

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Hi

 

Another link that may be of use:

 

Grandparents Plus: https://www.grandparentsplus.org.uk/

 

How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

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We could do with some help from you.

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