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Claim Settled 2 months ago but now more charges


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My brother has battled with Lloyds over the past 6 months and eventually received a full settlement offer for £1000 2 months ago. Everthing has been fine until this month when a cheque which he payed into his account didn't clear in time and on 1 day they returned 3/4 direct debits and have charged him £160 for the privelage. He is furious. He has spoken to cutomer services and even his branch manager but they will not refund anyhting.


Could he start the whole claim process again?


Any ideas please



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Yes he can start claiming again, as long as he didn't sign anything to say he wouldn't claim again when he received his settlement last time. There are a few people on here that are doing it all again after settlement.


I WON!!!! :D :D :D




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claim again but make sure he delays a while. where else can you get %16 interest? unless you're a bank, of course:-)


LoydsTSB - £4,158.82 inc interest @16%

SARS request - July 06

Prelim letter - 19 Sept

Letter back saying how devastated all the lads at Head Office were to hear... - 31 Oct 06

LBA sent - 8th Nov 06(had to send a 2nd as Royal mail lost it)

Summons reg at CC 15th Dec 06

Nice letter saying that they would be refunding £750, no strings! 18 Dec 06

SC&M acknowledged service and will be defending claim in full - 4 Jan 07

25 Jan 07 transferred to mercantile Court with about 50 others

06 Feb 07 SETTLED IN FULL! - £4466(includes a bit extra interest)

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  • 6 months later...

well i recieved a letter saying their were insufficient funds for such and such to be paid put if we can be help in way please contact such and such a number so we can sort this ou so i did bloke said there is nothing we can do so i said why send me this letter then saying you are their to help if you can't he put me through to customer services where a very snotty lady said well just this once then we will remove the charges to see if we can break the cycle. it's worth a try

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