Jump to content


  • Tweets

  • Posts

    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Athena ANPR PCN - overstay - Edmonton Lidl **WON CANCELLED BY CEO**


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 1312 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi,

Just in need of some help with a parking charge received from Athena ANPR Ltd. 
Parked in a Lidl carpark and didn't scan the receipt to register vehicle details before leaving shop/carpark - this means the the free parking time was only for 10mins instead of 90mins, but shopped for 1hr 6mins, therefore exceeding this by 56mins.

 

For the last few months, this particular store did not require drivers to register vehicle details due to COVID-19 (staff have been saying it for ages and machines wouldn't allow details to be entered), and so I didn't even look at the machines to be honest and just left the store. Obviously the normal system has been reintroduced but have no idea when it started up again as I have been several times leading up to the date of infringement without any previous fines.

 

Any advice about how I could go about getting this cancelled? 

Can this charge be enforced?

 

I have answered the questionnaire below and attached pdf of the letter.

Thanks,
sakachmi

 

1 Date of the infringement

09/09/2020
 

2 Date on the NTK [this must have been received within 14 days from the 'offence' date]

11/09/2020
 

3 Date received

14/09/2020
 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?]

No
 

5 Is there any photographic evidence of the event?

Yes, entry and exit photos
 

6 Have you appealed? [Y/N?] post up your appeal]

No
 

Have you had a response? [Y/N?] post it up

N/A
 

7 Who is the parking company?

Athena ANPR Ltd
 

8. Where exactly [carpark name and town]

Lidl Edmonton, London

 

 

For either option, does it say which appeals body they operate under.

IAS

 

 

Parking Charge Notice - Athena ANPR Ltd.pdf

Link to post
Share on other sites

Hello and welcome to CAG. Thank you for the information we need in order to advise you.

 

Just to confirm, you were shopping in Lidl at the time and hopefully have a receipt?

 

Very few of these tickets are valid, so please wait for the forum regulars to come along and tell you what they think.

 

Best, HB

Illegitimi non carborundum

 

 

 

Link to post
Share on other sites

Use our search top right

lidl pcn

 

Original planning permission granted by rhe council would not have been 90 mins

no one can change that

 

do not appeal

pester lidls to cancel it

 

there are lots of recent threads on lidls Athena speculative invoices

 

Dx

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Particularly look at the victories with "Cancelled by Lidl" in the title, you'll see what to do.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

Write to Lidl Customer service explaining that you are a regular customer and was aware that it had become unnecessary to enter your registration number anymore during the pandemic.

 

Say that if the cashier at checkout had informed you that the reg. system was back in place you would have entered your details.

 

Include a photocopy of the  receipt pointing out that had you known this time was different to the previous visits and entered the receipt and the reg. number on the day, there would have been no charge for parking.

 

You feel it is unfair that as it is Lidl that has changed the system without telling you that it is you who is being punished.

 

  • Like 1
Link to post
Share on other sites

Ok, the email address bounced back for the CEO and when searching online for Chris Hartnagel, it gives [email protected], which I emailed on 18th Sept and haven't received a response as yet. I also sent info through to Lidl Customer Services via the online contact form and have received an acknowledgement email from them, followed up by another email today basically saying they are very busy and it will take longer to get a reply, so either wait for reply or telephone if urgent 😐

 

Today I did another search about ceo's email addy and found a post from a different forum website - with a successful outcome! - (https://forums.moneysavingexpert.com/discussion/5996157/win-against-lidl-eastleigh-and-athena-apnr), with what appears to be the correct email address: [email protected].

I have re-sent the email just now and it hasn't bounced back as "rejected", so fingers crossed will hear back fairly soon. I will be sure to give an update on here when/if I eventually get one.

 

Also, I had another question, looking at some of the older posts about this same topic there are several where a 3 hour parking restriction from the Council is mentioned, is this time frame something that is standard/the norm for most Council's?

I have had a look at the planning permission from Enfield Council and there doesn't seem to be anything I can find that refuses or overrides Lidl's outlining of the parking duration and costs that will be charged by Athena ANPR Ltd (attached documents).

 

 

TP_85_1476_DP3--1224952 - Lidl Paking Supporting Information.pdf TP_85_1476_DP3--1224955 - Enfield Council Approval Decision.pdf

Link to post
Share on other sites

The CEO route has worked in the past, and I see another poster has had progress that way today.

 

What you've dug up (well done by the way!) is some security plan, it's not the original planning permission when the supermarket opened which is highly unlikely to have allowed only 90 minutes parking.  Two or three hours is standard.

 

However, I like the look of what Lidl have stated: "Lidl UK adjudicates on the outcome of the appeals.  Customers of Lidl UK that can supply proof of shopping may be allowed a greater free parking period upon appeal".  That's good ammo if Lidl try to fob you off.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

So after sending the email to CEO, the ticket has been successfully cancelled - result!

 

My original email:

 

Dear Mr. Christian Hartnagel,

 

Re: Parking Charge Notice No: 0 XXX XXX XXX
Vehicle Registration: XXXX XXX
Issue Date: 11/09/2020
Entered Car Park: 09/09/2020 @ XX:XX:XX
Exited Car Park: 09/09/2020 @ XX:XX:XX
Athena claim an Overstay of 56mins.
Photo attached of the receipt valued to your company as sales of £24.77.


I am writing as the registered keeper of a car in reference to Athena ANPR Ltd's Notice to Keeper (ref: X XXX XXX XXX).

 

The vehicle was parked in the car park of your Edmonton store on Thursday 9th September 2020, while the driver was doing their shopping inside said Lidl store. After they paid for their shopping, they unfortunately did not enter the vehicle registration details into the parking machine before leaving the store/car park. The registering of vehicles’ details has not been required for the last few months during the COVID-19 crisis, and so, this instance was unintentional. Had a member of staff mentioned that normal parking procedure had resumed, the driver would have inputted the vehicle information as was done prior to the COVID-19 changes.
 

As a result of this, Athena ANPR Ltd has issued a civil parking charge notice without any consideration of the situation.

 

The driver has been to your shop in Edmonton store to try and get the issue resolved but was advised to get in touch with Lidl Customer Services. So far getting a response from Customer Services other than an acknowledgement, has been rather difficult.
 

The driver is a valued and loyal customer and this is very unfair, and therefore I, as the registered keeper, kindly ask that you instruct Athena ANPR Ltd to cancel this parking charge notice.
 

Kind regards,
Mr XXXXXXX

 


And I just got this reply: 

 

Dear Mr. XXXXXX

Our Ref: XXXXXX

Re: Your Contact

Thank you for taking the time to contact our CEO. I have been asked to reply on his behalf.

I was sorry to learn that you received a parking charge. I appreciate this may have been frustrating for you.

Lidl is a national retailer. As such, we have stores in locations with limited parking space and in common with many of our competitors, our store car parks are abused to a significant and detrimental extent. We have therefore judged it necessary to take measures so that our stores parking facilities are available first and foremost to our customers.

In order to ensure that sufficient parking spaces are available at all times to our customers, Lidl employs third party contractors to monitor and control our car parks. So far, this service has proved reliable and effective in reducing car park abuse and in freeing up spaces for our customers.

In light of your comments, on this occasion only, I have requested that the parking charge is cancelled. Athena will confirm the cancellation in writing in due course.

Thank you again for contacting us.

Yours sincerely,
For and on behalf of Lidl Great Britain Limited

Kayleigh Hogg
Customer Service

***

If this ever happens again, I will make sure to always go via CEO route and make sure receipts are kept.

Thanks to everyone for your help with this 👍 

***

Link to post
Share on other sites

well done you've won

 

please consider a donation to keep us here helping

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • dx100uk changed the title to Athena ANPR PCN - overstay - Edmonton Lidls **WON CANCELLED BY CEO**

Well done on your victory! 👏

 

Obviously keep the mail.  Athena have been known to, ahem, forget to cancel the charge.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

  • FTMDave changed the title to Athena ANPR PCN - overstay - Edmonton Lidl **WON CANCELLED BY CEO**
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...