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    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
    • Even on their map on their website, these parking rules encompass the whole pleasure park - there is no dedicated area for permits and another for free parking as stated. royal leisure park praking area map.pdf
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Azzurro/Restons claimform - old Kensington secured loan (no longer secured as old home they repo'd). ** *Claim Discontinued***


Paulxo37
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Court is easy not what you see on TV, dentist is far worse 

 

You need to read several 10's of threads as I pointed too earlier. so you know what might come next, how to deal, and all the stages going fwd .

 

But don't do anything ever without checking here 1st 

 

DX

 

 

  • Thanks 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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No email back and state email is not to be used for anything to do with our mutual claim nor alleged debt. Else they will file fake paperwork or tell lies 1 min before a court deadline removing your right to counter them 

 

Get reading up a good few 10's of threads..  .

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 1 month later...

Thanks. I decided to just ignore the email but this hasn’t stopped them emailing me. 
 

I guess I still have that option.

 

they have written (finally) that they will accept a 30% discount and this can be paid as a lump sum or instalments. I’ve been given a 2 week deadline. 
 

I’ve not heard anything about my requests from either Azzurro or Restons. 
 

The email itself has a pdf of the letter

- the address on it is out of date by nearly four years.

This is confusing as the court papers came to my current address. 

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what is the status of the claim on MCOL?

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

then as per the courts letter sent to you following your defence submittance?

the claim is now probably stayed.

 

you need to send that email i suggested removing that method of comms.

 

you should not be disappearing for a month and not reading up here as suggested or ignore our advice

 

dx

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I didn’t get a letter from the court following submitting the defence. It just says defence received on the site.

 

ok I’ll email them what you’ve told me. Thanks again for your help. 
 

I did spend some considerable time researching but I did struggle to find similar cases.

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the claimform was in your name and your present address ?and you entered/checked details on mcol when using it?

 

the basic court stages are the same for every claimform thread.

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

  • 1 month later...

hows this going any mention of DQ on mcol status?

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Hi, thanks for asking. Yes DQ has been sent to me (although I've not received). The solicitors have written to me with a copy of what they have received which says

 

1. this is now a defended claim.

2. case suitable for fast track.

3. you must be 3 oct 22 

a. complete DQ (N181) and file at court office

b. attempt to agree directions with other parties

c. file proposed directions

 

Directions they've sent are:

 

1. transfer to my local court

2. matter be fast tracked

3. claim stayed to consider settlement

4. parties at liberty to agree extensions

5. disclosure of documents rules

6 evidence rules

7. no experts

8. trial window and timings

9 claimant file documents timetable

10. if settled inform court immediately

 

Any advice greatly appreciated at this stage. More sleepless nights beckon.

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ok sorry yes this is fast rack as +£10k

 

there is a recent thread here where its detailed what to do in these instances let me go find it...

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

read that thread!

and the claimant sols.

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

:crazy:

 

you fill out the N181 you have as per the example in that thread 

then you must send a copy to the court and the claimants solicitors

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Pretty fatal if they haven't.

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

  • 3 weeks later...

UPDATE.

The case has been transferred to my local county court and I am awaiting a date.

 

I have been contacted by the solicitors with an offer of settlement of 40% reduction but with their costs added on.

 

So that's effectively a 20% reduction.

 

I suspect this is to demonstrate to the court that they are attempting a settlement in good faith, but of course I have still not received any evidence from them that they are entitled to this claim.

 

I am very fatigued with this and don't know what to do.

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Stick it out, they haven't been awarded costs yet nor may they get any even if they are successful.

We could do with some help from you.

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No need to be fragile, you are in a strong position here and theyve dangled a discount carrot, which makes you wonder how confident they really are.

 

what you must remember here is why did the OC sell this on and not, as they regularly do, take it to court themselves and crush you?? But chose to sell it on for peanuts..azzurro are only doing this as they saw big ££ signs in their eyes and thought youd wet yourself and cough up blindly.

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 3 weeks later...

I have now had a letter from the solicitor which contains copies of the following:

- Signed loan agreement 

- default notice (This has no logo and is unsigned. It looks like it could have been typed up ay any time. This is not a copy, definitely a print out)

- house completion details outlining shortfall on repossession

- Statement of account

- letters of assignment to Azzurro

 

It is not looking very favourable. They continue to offer some kind of discount. 

 

 

CRP sols docs return.pdf

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dont think that lot is telling the court everything they need to know .

esp what portion of the shortfall is the important part the capital, not everything else which is statute barred after 6yrs, the capital investment is not i think its 12yrs, but strange how close it is to 12yrs sb. eh? sat on it to run up interest, but then kenny's had cold feet and sold the debt on for 10p=£1 very suspect to me.

 

have you a court date yet?

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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