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Dissatisfied vs Lloyds SAR


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Hey everyone,

I'm about ready to send my SAR to Lloyds, but have a couple of questions first.

I intend to claim for both my current account and my credit card -does this require two separate requests, and does that mean two separate SAR's (with two separate £10 fees)?

 

Also, I have seen on a couple of other threads that I may have to hand the letter in in person as my accounts there are already closed. If this is so, what provision do I need to make with regards to correspondence address and/or confirmation of receipt?

 

If anyone can point me in the direction of threads that are similar I would be grateful, I haven't seen any so far but have not read everything yet!

Oh, lastly, Thanks to anyone helping me out, it's more than appreciated!!

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HI DC

Bath:) , was the Saltford repairs a pain in the arse or what ;)

 

I sent S.A.R - (Subject Access Request) for 2 loans and a current account and visa card, i just added all account numbers in to the S.A.R - (Subject Access Request).

I got a reply of a 4 pages from thier own DSAR team, it doesnt give great room but allows you to label everything you want separately under the SAR.

 

This is how i received my details for these accounts with Lloyd's

 

I'm sure someone will be along with a different experience.

BL:)

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:) Hey, I popped in to LLoyds today to give them my SAR and the money. I wanted to make sure they had my correct details as I don't bank with them any more. As I was giving them cash though - they refused to take the letter!!! The reason? It wouldn't be secure!:o Gosh, glad I don't store my money there any more! :D

 

What really made me chuckle though was when I got back home - I had a lovely letter from Lloyds saying they were sorry I had closed my account a few months ago, but they had listened to me and wanted me back! Maybe it was because I wasn't happy with the service I got. (Hang on, they'd know that if they listened to me, wouldn't they?) Ahh. If only they knew.:p

 

On a serious note though - Are they allowed to refuse my claim? I can send it to the address on here, but shall I now make an addendum that they have refused it? I have noted the name and branch in case(when) it's needed for court...

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Hi

That's the first time I've heard of the Banks not accepting the letter, not secure?? What's all that about then??:confused:

Yes I would send it to the address on here, you could add on that you tried to deliver it to your branch, whether they'll read it or not, I don't know.

good luck!

Barty:)

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I WON!!!! :D :D :D

http://www.consumeractiongroup.co.uk/forum/lloydstsb-successes/1774-barty-lloyds-tsb.html

 

IF I HAVE BEEN HELPFUL PLEASE CLICK THE SCALES:)

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Ooh, A first! Good to know. I'll send the letter as normal to the address and just note they refused to accept in case it becomes relevant later on. I'm guessing they'll say it's something to do with the weekend and not all staff being in or something, but it's only a little blip at the beginning, I'm sure they'll come up with more. :)

Thanks Barty

For the record, the letter has been addressed to

Ms Janet Ayres

DSAR Team

C49 / TNT 25

Charlton Place

Andover

SP10 1RE

as found in the addresses section. It will be posted for first collection monday.

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hi, i am also claiming against lloyds tsb and have had a letter basically saying they have to charge for costs and make ppl aware of their charges etc.......Hope u have more luck. am currently searching for a template to send them a reply threatening further action. Trisha

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hi, i am also claiming against lloyds tsb and have had a letter basically saying they have to charge for costs and make ppl aware of their charges etc.......Hope u have more luck. am currently searching for a template to send them a reply threatening further action. Trisha

Hi!

Try here (Clicky)

This should be the letter you're looking for I believe! Best check first though, I'm only a newbie :) If not, there are all the templates in the library to choose from. That sounds exactly like the letter I expect to be getting from them too. Standard letter stuff. Good luck in your claim, I'll keep an eye out for how you get on! :)

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