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    • Hmm yes I see your point about proof of postage but nonetheless... "A Notice to Keeper can be served by ordinary post and the Protection of Freedoms Act requires that the Notice, to be valid,  must be delivered either (Where a notice to driver (parking ticket) has been served) Not earlier than 28 days after, nor more than 56 days after, the service of that notice to driver; or (Where no notice to driver has been served (e.g ANPR is used)) Not later than 14 days after the vehicle was parked A notice sent by post is to be presumed, unless the contrary is proved, to have been delivered on the second working day after the day on which it is posted; and for this purpose “working day” means any day other than a Saturday, Sunday or a public holiday in England and Wales." My question there is really what might constitute proof? Since you say the issue of delivery is a common one I suppose that no satisfactory answer has been established or you would probably have told me.
    • I would stand your ground and go for the interest. Even if the interest is not awarded you will get the judgement and the worst that might happen is that you won't get your claim fee.  However, it is almost inevitable that you will get the interest.  It is correct that it is at the discretion of the judge but the discretion is almost always exercised in favour of the claimant in these cases.  I think you should stand your ground and don't give even the slightest penny away Another judgement against them on this issue would be very bad for them and they would be really stupid to risk it but if they did, it would cost them far more than the interest they are trying to save which they will most likely have to pay anyway
    • Yep, true to form, they are happy to just save a couple of quid... They invariably lose in court, so to them, that's a win. 😅
    • Your concern regarding the 14 days delivery is a common one. Not been on the forum that long, but I don't think the following thought has ever been challenged. My view is that they should have proof of when it was posted, not when they "issued", or printed it. Of course, they would never show any proof of postage, unless it went to court. Private parking companies are simply after money, and will just keep sending ever more threatening letters to intimidate you into paying up. It's not been mentioned yet, but DO NOT APPEAL! You could inadvertently give up useful legal protection and they will refuse any appeal, because they're just after the cash...  
    • The sign says "Parking conditions apply 24/7". Mind you, that's after a huge wall of text. The whole thing is massively confusing.  Goodness knows what you're meant to do if you spend only a fiver in Iceland or you stay a few minutes over the hour there.
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Dissatisfied vs Lloyds SAR


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Hey everyone,

I'm about ready to send my SAR to Lloyds, but have a couple of questions first.

I intend to claim for both my current account and my credit card -does this require two separate requests, and does that mean two separate SAR's (with two separate £10 fees)?

 

Also, I have seen on a couple of other threads that I may have to hand the letter in in person as my accounts there are already closed. If this is so, what provision do I need to make with regards to correspondence address and/or confirmation of receipt?

 

If anyone can point me in the direction of threads that are similar I would be grateful, I haven't seen any so far but have not read everything yet!

Oh, lastly, Thanks to anyone helping me out, it's more than appreciated!!

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HI DC

Bath:) , was the Saltford repairs a pain in the arse or what ;)

 

I sent S.A.R - (Subject Access Request) for 2 loans and a current account and visa card, i just added all account numbers in to the S.A.R - (Subject Access Request).

I got a reply of a 4 pages from thier own DSAR team, it doesnt give great room but allows you to label everything you want separately under the SAR.

 

This is how i received my details for these accounts with Lloyd's

 

I'm sure someone will be along with a different experience.

BL:)

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:) Hey, I popped in to LLoyds today to give them my SAR and the money. I wanted to make sure they had my correct details as I don't bank with them any more. As I was giving them cash though - they refused to take the letter!!! The reason? It wouldn't be secure!:o Gosh, glad I don't store my money there any more! :D

 

What really made me chuckle though was when I got back home - I had a lovely letter from Lloyds saying they were sorry I had closed my account a few months ago, but they had listened to me and wanted me back! Maybe it was because I wasn't happy with the service I got. (Hang on, they'd know that if they listened to me, wouldn't they?) Ahh. If only they knew.:p

 

On a serious note though - Are they allowed to refuse my claim? I can send it to the address on here, but shall I now make an addendum that they have refused it? I have noted the name and branch in case(when) it's needed for court...

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Hi

That's the first time I've heard of the Banks not accepting the letter, not secure?? What's all that about then??:confused:

Yes I would send it to the address on here, you could add on that you tried to deliver it to your branch, whether they'll read it or not, I don't know.

good luck!

Barty:)

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I WON!!!! :D :D :D

http://www.consumeractiongroup.co.uk/forum/lloydstsb-successes/1774-barty-lloyds-tsb.html

 

IF I HAVE BEEN HELPFUL PLEASE CLICK THE SCALES:)

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Ooh, A first! Good to know. I'll send the letter as normal to the address and just note they refused to accept in case it becomes relevant later on. I'm guessing they'll say it's something to do with the weekend and not all staff being in or something, but it's only a little blip at the beginning, I'm sure they'll come up with more. :)

Thanks Barty

For the record, the letter has been addressed to

Ms Janet Ayres

DSAR Team

C49 / TNT 25

Charlton Place

Andover

SP10 1RE

as found in the addresses section. It will be posted for first collection monday.

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hi, i am also claiming against lloyds tsb and have had a letter basically saying they have to charge for costs and make ppl aware of their charges etc.......Hope u have more luck. am currently searching for a template to send them a reply threatening further action. Trisha

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hi, i am also claiming against lloyds tsb and have had a letter basically saying they have to charge for costs and make ppl aware of their charges etc.......Hope u have more luck. am currently searching for a template to send them a reply threatening further action. Trisha

Hi!

Try here (Clicky)

This should be the letter you're looking for I believe! Best check first though, I'm only a newbie :) If not, there are all the templates in the library to choose from. That sounds exactly like the letter I expect to be getting from them too. Standard letter stuff. Good luck in your claim, I'll keep an eye out for how you get on! :)

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