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    • Hi All, I have received a parking ticket as RK (thats registered keeper right?) for overstaying by 16 mins in a well known wholesalers car park in Liverpool. I read some very confusing (and sometimes contradictory information on several sites) on how to deal with this. I followed the instructions to firstly challenge the validity of their claim. I wrote to them (no response) and emailed them. I had to guess at the email address becuase they provide only the registered office address or a 'claim line', which if i had contacted them on that, would have been agreeing to their idea of us having a contract in the first place (right?). So i eventually got the admin email and sent it there, stating that i had already written to them with no response. I got a response saying that they do not respond to correspondence at that address and i should either write to them (already did) or contact via the appeals line or appeals email (again with the acknowledgement that its an appeal i need, rather than straight up confirmation). I asked in at the wholesalers customer/ member services in store about the car park ownership and they informed me it was a consistent problem and they didnt know the owner. I have contacted the head office in Herts for the information. (Customer services/ member services/ online services & complaints) for the information regarding ownership of carpark and the contract of agreement between them and the CE parking management with no luck. I received no further correspondence and therefore assumed that they had dropped their spurious claims. They acknowledged my letter with: "Response from representation team -  We refer to your recent correspondance. We accept for you to pay the original reduced sum of £100. The Parking Charge Notice has been passed to a debt recovery agenct. All further enquiries, including payments, must be directed to them. Please follow the instruction on the correspondence you have received." I received nothing else until I receive a Northampton county court business service court claim. The amount is now in the hundreds (£274). I have acknowledged and sent back the form with nothing else written on it. So now i have another week or so to mount my defence. I dont know anyone who speaks 'legalese' and frankly its giving me sleepless nights. Incidentally, at the time of the alleged 'contravention' there was a bout of sudden severe weather which was 'waited out' inside the wholesalers porch by several members and their children because the soft furnishings and electricals (for example) bought in store would have been destroyed by the downpour. Further investigation into the owner of the Civil Enforcement ltd has shown me that they are owned by CCP parking, who are in turn owned by Qa Nominees and are owned by people exposed in the Panama Papers scandal. I am feeling like im a tiny part of a very big scam here, one that DVLA are profiting from. Under advisement, I have written a complaint to the wholesalers complaining about being treated so shoddily as a member. Under advisement, I have also written to CE ltd requesting a Subject Access Request. But I really dont understand the process or what steps to take now.
    • Hi Anney,   When you get the SAR, can you give us some more detailed info info like loan amount, date taken out, last pay't made, balance remaining,.
    • Also what reason do Vodafone give for the sudden increase in the bill In Jan 16? Why no ETFs in that note there?   I don't think you are getting the whole picture.
    • Just out of interest, did Ryanair’s solicitors mention the bird strike ruling in their defence?   Also, were they claiming £350 as the cost of the defence?   Regards.
    • Am I missing something here? You took a new contract in Jan 16 from the DSAR... It should continue on the original number?
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
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      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
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    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
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NCP/BW ANPR PCN Claimform - case stayed - now N244 to lift stay and resume the claim - Ashford park mall


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On 26/10/2018 at 16:35, 62Spikes said:

Date of issue – 16 Oct 2018

 

the claim is almost 2yrs old..!!

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Carrying on with their WS ......... 50] regardless of the work they took in their pre legal process it still breached GDPR whichever way you look at it. There are often payouts of £750 for those

reg in 21 ad in 34 hidden   now you know why we say never put any specifics in your defence... their WS addresses all your defence 'claims' be them right or wrong, they have h

Rereading the thread it seems like lack of keeper liability and their rubbish signage will be your strongest points 

Must have made application to lift the stay...but poster has not updated thread ?

We could do with some help from you.

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  • dx100uk changed the title to NCP/BW ANPR PCN Claimform - Ashford park mall

Might even have got a default then.

We could do with some help from you.

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Have we helped you ...?         Please Donate button to the Consumer Action Group

 

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Cant get a default judgment if the claim was stayed....as the OP would have acknowledged service and submitted a defence......It will be the DQ he is referring to.

We could do with some help from you.

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Ah application to lift Stay granted.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

 

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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have you got the N244 please and the additional evidence BW has filed?

 

can't understand why they are trying to lift the stay.

even from the get go their NTK was out of time..they don't stand a chance here!

 

p'haps they thought you might have moved and would get it by the backdoor default judgement.

 

so follow andyorch's N180 link

 

3 copies

1 to the court

1 to BW (OMIT PHONE/EMAIL/SIG)

one for you file.

 

no to mediation

leave jurisdiction unticked

 

the rest is obv.

 

dx

 

 

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to NCP/BW ANPR PCN Claimform - case stayed - now N244 to lift stay and get SJ - - Ashford park mall

My thoughts there DX, hoping for a crafty Default

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

 

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Can i change my name to schoolboy error its been a long time since I was a schoolboy.  😄  

 

that is all they have sent me

the original was sent to my sons address several times, 

 

when I pointed this out to them it was poo pooed, i claimed they breached  Data protections etc. Ignored !  

 

I will fill in the form, one for the court, one for BW. No info. And keep one for records.  

 

Am i missing something ? 

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purfek!

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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have you the N244 too?

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

letters crossed in the posted

ignore

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...

I have received a letter from HM Courts and Tribunals service  Northampton business centre.

This letter states “ your directions questionnaire was not signed, therefore it may not be considered as a valid document if the case goes to a court hearing.

I put in the signature.  Defendant

 

when I received the same form from them, BW Legal had signed it. BW Legal

 

whats the difference ?

 

advise pls do I sign  this copy and return 

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Of course you must.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your Topic please PM me a link to your thread

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  • 2 weeks later...

Update

Received a letter today saying that my case has been transferred to my county court.

 

I am sorry to let you know that when preparing the file your defence could not be found.  

To ensure that the case progress in a timely manner, I would like to ask you to provide a copy of the above documents within 14 days of the date of this letter to the relevant local court.

 

looks like they are pushing this to go to court,

Shall i send in my original defence, which is still relevant ?   

Do i put in a counter claim for breech of GDPR a well ?

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no you do not counterclaim.

 

you already knew it was proceeding as they filed an N244 to lift the stay

yes, send the court a new defence copy.

 

you also might like to ring northants bulk and ask for the correct email address to use to save time/postage.

 

whilst on the phone

tell them you never received a copy of the claimants N244 to lift the stay and require it...

please could they send that by email along with any additional document/evidence the claimant sent with it.

 

it's the courts duty to send you a copy of the N244 when they get it - they didn't 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 3 months later...

Ok update. Received a letter today saying my Hearing will be on 25th February via Cloud Video Platform, will need to get in touch with the court to add photos and a video for my defence , let see how this goes 

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Really photos and video?

who said that?

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

and they have said they wish you to upload those to be shown at a set aside hearing??

 

dont think so.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi DK, i put in my defence that I wish to show a video entering the car park and pictures to show the T & C.  

They are there but it would be dangerous to stop the car and read these as they are at the entrance to the car park you cannot safely walk down to them to read    

 

There are no signs where the driver parked. And no T & C at the pay stations.

 I believe no contract can be enforced because you cant read the T & C .  

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@Andyorchsays

  • if a party wants to use video evidence, the court must be informed and the other party allowed to see the video before the hearing.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to NCP/BW ANPR PCN Claimform - case stayed - now N244 to lift stay and resume the claim - Ashford park mall

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