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By lemon_martini2 · Posted
The warrants have been issued, they still have not actually been carried out. The disclosure of the SAR appears to refers to both numbers including the mystery handset and is incomplete. I did receive this email today from Virgin-not sure what they're trying to say here- will the data be erased from credit reports?will the outstanding amount they claim is due be erased?will all details about this second handset be erased? And I didn't actually request them to erase my data-I informed them as I was no longer their customer,they did not have the right to process it without my consent. Thanks for getting in touch with us about your Data Subject Rights request, which we received on <17/02/2021>. Your data privacy is something we take seriously, and our team are here to help. You asked us to erase your data. We’ll erase everything we can however there is some data we must keep for regulatory or legal reasons (e.g. financial obligations), even once you’ve left us. This will only be retained by Virgin Media for the minimum period required. We’ll no longer contact you unless we’re legally obliged to do so. This may take up to 28 days to come into effect. -
just because you didnt read the order properly its quite usual for docs to be exchanged then you both file WS's later. a SWS does not have to have any deadline just that you can object at the hearing. you got had..oldest trick in the book. you fell for it -
By BankFodder · Posted
It looks good. Check that you can find the physical address using Google and then apply for the warrant. -
Firstly, even if they get away with this, it doesn't mean you won't win. The solicitor can eloquently waffle on as long as they like that the signage isn't carp. I'm afraid the signage is carp and the photos show it is. Virtually everyone who has beaten these companies in court was facing a solicitor, but still won. So do what dx, Andy and the court woman said. Write to the court now pointing out this is a supplementary WS and it was submitted to you & the court 17 days after the deadline albeit with a date on to pretend it was written before the deadline, and you invite the court not to accept it. If you get nowhere, then challenge it on the day in court. -
21st April for them to produce, personally I think this is way too much time for them😪 Order of the Sheriff-1.pdf
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Post in Court Claim Against Hermes - item sent via Packlink was lost/tampered with **WON at mediation full amount **
jj58 posted a post in a topic,
Hi @BankFodder
Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
So I issued the claim on day 15 and they requested more time to respond.
They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
I opted for mediation, and it played out very similarly to other people's experiences.
In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them.
In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
Many thanks, stay safe and have a good Christmas!
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***Hermes and mediation hints ***
BankFodder posted a topic in Postal and Delivery Services,
Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003-
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Natwest Bank Transfer Fraud Call HMRC Please help ***Refund in Full***
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