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Hi - thanks for your help!
 

I had a  parking ticket that went to Marstons to be settled by the 7th November,

I thought it was the 17th

 

I went online to pay it yesterday (so 1 working day later) and they had added the further £235 Enforcement fee?

There had been no visits or letters from them

- is this charge legal without them actually doing anything further?

 

Thanks,


Jason

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The enforcement fee of £235 may only be charged AT THE TIME OF THE VISIT......not before. 

What you would need to do is to call the company and ask them why the fee has been added when supposedly, no visit has taken place. 

 

Please post back with any response. 

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Have you had the first Compliance letter, where £75 would be added?

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Yes, i received the letter and £75 compliance in the post.

That gave me until the 8th to sort out an arrangement.

I didnt as was away for the weekend.

I got a text from the enforcement agent to say i really need to get this sorted, and I paid yesterday.

 

 

Today I received a note from him through the door to say the enforcement fee is outstanding. 

 

His text says

' On the 8/11 the case passed to an enforcement stage and the statutory fee of £235 was added making the balance £513 as of Friday 8/11. I've contacted you yesterday in order to avoid getting the car clamped etc...:

 

He text me as i've had some dealings with him years ago, so i guess he was helping me out (although only to make sure he got paid..) 

 

Their office seem to imply their is satellite confirmation that he came to my property, but 100% no letter received through the door.  

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who did you pay?

and did you include the £75 in that figure?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I paid Marston directly online,  I have a receipt for that, and yes, included the £75 in that figure. 

 

I've now received a response from the bailiff when I questioned if he visited - 

 

"There is an enforcement fee charged and logged with a visit on the 08/11/2019 at 06:20 hrs.

I don't know if a letter was left or not.

 

A second visit was logged yesterday morning at 06:31 when your vehicle was spotted parked a cross the road from your address.

 

You can access the full log of all these visits with GPS coordinates from Marston Group.

 

In order to get access to this you have to file a Data Subject Access Request with Marston Group.

 

I will be on XXXXXXX around 09:30 am tomorrow and I can show you what it is recorded on the system.

 

Regards,

Marstons"

 

I really dont want to pay and then have to claim back with a small claims court if necessary (although have done that and received £1000 in compensation) 

 

Thoughts?

 

 

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so all in order for them

they have proof of visits

 

so what time yesterday did you pay?

if this was after 06:31 AM ...you owe the £235 fee.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

One issue would be Cleared Funds, as in pay online and it may be 3 days before the payment is showing in their bank

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

 

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Hi Brass, no - that definitely wasnt the issue as they admitted to amount was only missing the £235. 

 

I'm just confused - if they didnt leave a note, then what proof do i have they had come to my property?

 

Thanks

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  • dx100uk changed the title to Marstons bailiff - do i owe £235 visit fee when no note left of proof?

not that I am aware of

though you'd think they would leave something.

 

you'll have to SAR them.

id do that rather than ring.

 

though we all know GPS data can be faked but would someone do that? IMHO no.

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Unfortunately there is no statutory requirement to leave a notice, although most do.

Were you in at the times they said they called?

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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  • dx100uk changed the title to Marstons and PCN - do i owe £235 visit fee when no note left of proof?
  • 8 months later...

Hi - I had a visit from Marston on Bank Holiday (when I say visit, they say they came, I've received no letters, so awaiting the camera footage) - but I was out all day with my family. They of course counted this as a first visit, and increased my charge by £235.

 

It's for a parking charge - can they come on a Bank Holiday? I thought Sundays & Bank holidays were sacred.

 

Please advise

Jude

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14 minutes ago, JC101 said:

 

It's for a parking charge - can they come on a Bank Holiday? I thought Sundays & Bank holidays were sacred.

 

 

Since 2014, legislation provides for enforcement agents being able to make a personal  visits on both Sundays and Bank holidays. 

An enforcement fee of £235 is the correct charge. If the bailiff returns a 2nd time, he cannot make another charge. The fee of £235 can only be charged once. 

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Could you give a bit more background please, were you aware of any PCN? also might be better to park car away from your property, as if they do come back marstons are clamp happy so might well clamp your car.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

 

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Is this you old marston pcn again from last year? Or another one?

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

so the £235 enforcement fee is still what is outstanding ?

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Not anymore, car got clamped this morning, so had to pay it all. I'd been fighting this, it went to TEC, cancelled, but doesnt look like the council updated Marston in time.

 

Plus - a supposed visit happened on Monday bank holiday, for which I've asked for video evidence. Either way, it's now a case of clawing it all back through the courts if necessary, which i've had to do previously. 

 

 

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 do you mean the old visit was on a bank holiday or you had another visit this BHM (with no more fees i hope?) and now this one today has resulted in clamping and paying?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Sorry - fresh visit on Bank Holiday, resulting in the (correct) additional £235 fees. But no evidence of that visit.

 

Car clamped this morning, no extra fees for the clamp.

 

But as I said, fighting the whole thing as it seems TEC didnt get the message back to the Council. 

 

My beef is with a visit on bank holiday, and charging fees for that. (and then nothing left at the visit)

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but why did they visit?

 

i thought you paid the old PCN sum + £75 compliance/Enforcement fee, so the old £235 which was disputed then was bogus?

 

so what debt did they visit for now??

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

No - I didnt? I didn't pay it. It's been on hold and fighting with the council over lack of responses - went to Marston, filed with TEC, Marston came today, clamped the car, said a visit had happened on Monday!

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oppss!

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

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