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Refundable deposit not returned


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Hi

 

i paid a £99 reservation fee to secure a vehicle at HPL Motors in Oldham.
 

i viewed the car and decided I didn’t want to buy it and asked for my deposit back.

 

they said the refund would be processed in 7-10 working days... this was nearly 6 weeks ago and I still haven’t had my money back.

 

I’ve contacted them numerous times and have been told that it’s definitely been processed from their end so if I’m having problems then I need to contact WorldPay directly as this is who they have used for the transaction.

 

They can’t provide me with any contact details for WorldPay nor any reference or transaction number.


How can I get my deposit back as the dealer is washing their hands of the issue and trying to palm me off to WorldPay?

 

What are my rights and options?

 

Many thanks

 

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How did you pay it?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Contact your bank and ask for a chargeback

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no you demand it out of your bank.

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites
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