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Hi there. I am investigating the possibility of claiming back some of the fees that Welcome Finance have charged my partner for a loan he took out.


It was a secured loan - not HP - and he was given no information about the fees he would be required to pay. He borrowed £19k in March 2005 and we were able to repay in full in November 2005. However they charged us £1355 in fees (in addition to all interest paid).


Can anyone advice me as to whether there is any consumer protection for these kinds of fees on secured loans? Am I even in the right place?


Thanks very much



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