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    • look at the pix on the NTK that show his car going in/out look at the drain covers .   now look at the picture in the PDF. same car park.     purley way carpark.pdf
    • https://completelyretail.co.uk/scheme/2418                                                                                                                                                                                                                                                                                                                                                                                                                                                                  I do think he is right about the car park.   This is the Purley Way Retail Park and the photos of the vehicle were taken in the other park.                           
    • That WS is appalling.   I got lost with all the "I", "he", there is only one person being sued.   You, personally, have been great at supporting your dad's mate, but as the mate is presumably retired I don't understand why he/she hasn't used the time to look up WSs that were successful on the forum.    
    • worthy to note on google earth that is the purley way carpark in their NTK pictures and if thats his car , the defence and that WS is not going to work.   he is looking at the WRONG carpark, in his statement, the caravan one with the bailff notice is not purley way !!
    • Having received a claim for a parking infringement in February 2020 my friend went to discover where the Purley Way Retail Park was.   He told me what the 6 shops within this complex were and I then knew that I had never been inside these shops or the car park that is situated in front of these stores.  Apparently, he had also spoken to a member of staff within one of the shops who confirmed that there was no time limit for parking in this car park.   I then replied to this with a defence claim stating the following.    "I have just received notification of a parking infringement which occurred 25/5/19." "Obviously, I can't remember where I was on that day but I have now visited the Purley Way Retail Park where the offence is alleged to have occurred and I can confirm that I have never shopped in any of these six shops in that retail park. also there doesn't appear to be any parking restrictions apart from caravans"     Perhaps I should have said that I had not parked there on that day in question 25/5/19 but that is what I meant.   I received a reply to this defence claim dated 5/3/20 rejecting my defence.   Mr then said he would help me in this matter and he returned to Purley Way Retail Park and took photographs of the entrance and the signs available at the entrance. He then emailed them to BW on the 20/4/20 as shown above after a phone conversation with them.   As requested, the 3 photos (numbered 1,2 and 3) of Purley Way Retail Park. The drive-in entrance is the only way into the units and although the 2 car parks either side of this unit only allow parking up to 3 hours, this car park has no parking restrictions which was confirmed to me by a member of staff about 2 months ago.   I suppose it's possible that a year ago parking restrictions were different and if so, can you please let me know when they changed. He received confirmation that they had been passed on to their client and would get back with a reply.   As he had not had a reply, he phoned on two more occasions but no reply had been received from TPS. Eventually he phoned on the 3/8/20 to be told that they now had a reply, after over 100 days and they would forward it on. On receiving that email, he immediately knew they were not photos of the Purley Way Retail Park (photo 4) as it was a much larger car park and he told that to BW.    On the following day further photographs were sent of my vehicle in the same car park as the previous days offering which is not the Purley Way Retail Park.   He was not completely sure what the car park was but on his return to this county he discovered they were photographs taken in the Lombard Retail Park (photo 5) which is situated over 3/4 mile (1.2km) from the Purley Way Retail Park. I have also enclosed photos of the same car park (numbered 6 and 7) in which you can clearly see the Matalan store and also the Range which replaced Homebase when it shut down.   Bearing in mind that you have shown a photo of my vehicle in this car park it could not be in the Purley Way Retail Park at the same time and I confirm it was not ever left in the Purley Way Retail Park.   I believe that the facts stated in this statement are true.  
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Problems with card *** Resolved***


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Hello

 

I know not been here for awhile but  going through a very rough time right now,   

 

Today i logged into my Barclay card account to find a transaction I do  not know, it is from Identitydefender.co.uk.

I have never used them or heard of them,

 

yes I have already disputed this and tried to ring Barclays but after being put on hold for ages I was told sorry but due to issues all our phones are not  available? 

I now  can not even get into my account, it says please ring this number but when you do you  get the message about the phones!

 

Has anyone else  had/got this happen?

I have been trying for ages, I have even emailed Identitydefender to ask for my money  back,

yes it is only £29.99 but it is mine and  they have taken my  credit limit to nearly the top, I have not used this card for awhile

 

Thank you

XX Sandy

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Hi Snowy,

 

Write to BC by post and get a free Certificate of Posting at the PO.

 

Complain that you did not agree to pay any amount to Identity Defender and want the charge removed immediately. No need to say much more than that.

 

I suspect you may have fallen for this by inadvertantly agreeing to a subscription when taking some other product.

 

Stay off the phone and keep comm'ns in writing only.

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I   do not normally  ring but as  could not  get into my  account had no choice  but  did not get reply  anyhow, have tired few times  get  into my  account but  its not working! 

 

Thanks  slick 

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Did you sort out your last two money problems out

 

https://tinyurl.com/yycrdjgo

 

https://tinyurl.com/yycgqevc

 

Someone getting you details from somewhere ?

 

....

Edited by 45002
url as ever

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

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We're sorry - we've been unable to complete your log in request right now

is what am getting

 

the we do savings one yes , cant  remember  other one  , sorry as  you have no name on picture I am not sure who you are, not been on for a long      time,  had a lot  of bad things  happen x

 

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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clicked on the links ty,  45002,  the identity one is  different to one been charged  for now, it is called Identitydefender.co.uk, I have emailed them but no response as yet, I keep trying to get back into my  Barclaycard account but nothing.

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Jeepers, looking at their site, Identitydefender.co.uk are charging £29.99 a month - I assumed it was per annum !!

 

Tell BC you need to immediately cancel any Continuous Payment Authority in favour of Identity Defender. BC must action your instruction and it has nothing to do with the payee.

 

Then get BC to refund any payments taken previously.

 

Don't bother trying to communicate with the payee - they'll be uninterested in your plight.

 

Keep us posted.

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Sorry you've been having a hard time but  ..........  did you sort out the issues highlighted in the threads listed in post #4 above.

 

Maybe online security is the issue here but you need to get BC to act to refund recent, and maybe older, payments charged to the card account.

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We could do with some help from you

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Yes other problems sorted ty Slick

 I can not  get into my BC account, have tried several times and there phones seem to be down, I actually did manage to inform BC that there was a transaction showing  that I know nothing about, they sent me a secure message, I had to reply to that, they then sent me another  which I can no access as  can not get into my  account!

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Just had a call  and email from BC saying   reason not able to get into my  account is they are looking into  the transaction and  they are canceling the card and sending me a new one , they said they are investigating and marked it as fraud

 

Will keep you up to date

 

Thank you

 

Sandy xx

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Got this from them

 

Your Subscription has been cancelled and you will not be charged in the future.

A Full Refund has been credited back to the payment method originally used.

This refund can take up to 7 working days to show in your account dependent on your bank.

If you have cancelled the payment method used, the refund will still be processed and show in your account within 7 working days.

If you have any further questions or queries, please do not hesitate to contact us on the details below. Our opening hours are Monday to Friday, 9am to 6pm.

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Is this from Identitydefender ?

We could do with some help from you

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EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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yes it is Slick,, my card has been stopped  as well and BC are looking  into the matter also 

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Your new BC card should arrive soon.

 

Meanwhile, have you worked out yet how this expensive monthly DD came about ?

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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not a clue slick! have been reading      up about them and seems there has been others in same situation,  seems  it happens  when people  are looking for credit/loans etc but not sure

 

Long as  I get  the refund!  not know as till get new card I can not  access my BC account

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Got my new BC today so  now should be able to log into my  account and see if the refund is there

 

Sandy xx

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Let us know ...............😎

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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Refunds can take up to 7 days or longer, be patient...

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

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only 14p  gone back on card! no idea why only 14p, BC are  still looking into it as it was £29.99

 

Will keep  you updated once  I know anything

 

Sandy

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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  • 2 weeks later...

update

 

 Barclays have investigation   everything and  have said the transaction  for the £29.99   did not  get processed  so case now closed  but they will be   keeping their watch on my  account

 

Thanks to all who helped

 

Sandy

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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