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Travel Insurance invalid in lockdown


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Bought from STAYSURE annual Travel Insurance in Jan’20 for travel in May ‘20. Due to FCO advice travel was cancelled but got refund from airline. I have asked that the policy be cancelled outright & a full refund be given. Various letters and phone calls have not been successful. Can anyone help. Thank you. 

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You bought an annual policy not a single trip ?

 

Andy

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So why would you want a refund on an annual policy you can still use it for another 5 months ?

We could do with some help from you.

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Hi Andy. Due to FCO travel advice & personal listed health conditions on policy will not travel within the current pandemic 

The policy was made ‘redundant’ and will never be used. 

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We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your Topic please PM me a link to your thread

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Thankyou. I’ve had a good read thru. their website today again. No changes from before. Staysure are not giving any leeway on multi trip policies   I think this is extenuating circumstances and there should be some goodwill shown if a policy can never be used due to government travel bans. Staysure actually state too that the policy will be void. 

will contact them again to see if they will budge. 

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Well good luck but I doubt you will have much joy...different if it was a single trip policy.

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We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your Topic please PM me a link to your thread

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