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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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HELP Amazon closed my account!!


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Hello Ladies and Gentlemen

 

Sorry to disturb you all but I was wondering if I could get some help I have had my amazon account since 2009 and I have only got refunds in the past except for two times in November  2016 for books that never arrived, 

 

However with Covid-19/Lockdown from April onwards I was ordering alot from Amazon, when ordering a message would state that because of Covid-19 deliveries would take longer than usual which I accepted most of my orders I received (when the Post man leaves a red calling card for me to collect my items at the depot or when it small enough for the items to inside my external mailbox) but a few I didn't I realised that quite a bit of time had gone past I would message Amazon on their customer service chat and they would tell me that I had received the items which I was adamant that I hadn't and I was offered  a refund I accepted in early August

 

I was sent a a message from Amazon saying they have noticed that I have been refunded for a lot of items and whilst they accept a 'occasional' missing item if I claimed anymore refunds I would not be able to purchase anything from there website I totally accepted and understood I responded that I have told you in years past that my actual house door and mailbox are situated more than 100 yards apart and last week I came from work and found my external mailbox damaged and broken into,

 

When I checked amazon to see when my Amazon items would arrive to my horror it stated 'Handed to Resident' on the very same day I came home from work and my mailbox damaged and broken into (as Amazon made it clear that if I made any refunds requests they would close my account)

 

I sent an message on the Amazon chat and an email to Amazon asking could they inform me (description) of who the person the delivery driver handed the items too I made it clear I was not asking for a refund just information on who this person as I believe person is behind my missing Amazon parcels/items and damaged mailbox the following day I receive an email saying that my Amazon account has been closed which totally threw me.

 

I was dumbstruck I informed Amazon I was at work at the time so I couldn't possibly have been the person the items handed to as I am the sole occupant of my flat. I emailed the Amazon account specialist asking for explanation they said I have made too many refunds requests (despite not asking for a refund for the latest item going missing so my account is closed)  I get the Manager at work to write me a letter confirming my whereabouts which at work from 9AM-5PM  and send to amazon and asked them to inform they could they tell me (description) who took my items but Amazon will not still release information on who took the parcels, I went to the police as I wanted to report this as a crime but the police told me it just lost property.

 

I would like to ask CAG is there anything I can do to compel Amazon to instruct there delivery driver to inform me who receive my items even though I provided proof I was not at home address when the item was said to be delivered?

Never ask for statements, specifically request a list of transactions

If you do ask for statements you may be charged £10 a time, and over six years that’s £720, yet asking for a list of charges should be fine.

40 Days to comply or seek remedy fronm the information comissioner!!

Don't have it

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Amazon within their rights to refuse you as a customer due to problems with deliveries. Not your fault, but someone is taking your packages.

 

Amazon don't have to provide a description of the person taking your packages. They are not going to ask the Courier driver to try to remember as they deliver a large number of packages each day.  

 

See if you can find a local shop on the Amazon list of places they can deliver to and ask  Amazon if they will accept you as a customer if you always use the local shop delivery point.

 

 

We could do with some help from you.

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37 minutes ago, unclebulgaria67 said:

Amazon within their rights to refuse you as a customer due to problems with deliveries. Not your fault, but someone is taking your packages.

 

Amazon don't have to provide a description of the person taking your packages. They are not going to ask the Courier driver to try to remember as they deliver a large number of packages each day.  

 

See if you can find a local shop on the Amazon list of places they can deliver to and ask  Amazon if they will accept you as a customer if you always use the local shop delivery point.

 

 

Thanks for your response I have reported the crime to the police today, and got a crime number but it so unfair. Thanks again

Never ask for statements, specifically request a list of transactions

If you do ask for statements you may be charged £10 a time, and over six years that’s £720, yet asking for a list of charges should be fine.

40 Days to comply or seek remedy fronm the information comissioner!!

Don't have it

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