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bluerach811

Letter before action! Help I'm scared!

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Ok RBS have just sent me a letter offering £443 as an offer of goodwill. The amount I am claiming is £1040. The letter states that the bank believes the charges are fair and they are satisfied they comply 'with applicable laws and regulations.' After looking at the forum a few times I believe the next course of action is Letter before Action- is this where I ask for the whole amount agian and do I have to nenclose another schedule of charges? Any help much appreciated

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Ok RBS have just sent me a letter offering £443 as an offer of goodwill. The amount I am claiming is £1040. The letter states that the bank believes the charges are fair and they are satisfied they comply 'with applicable laws and regulations.' After looking at the forum a few times I believe the next course of action is Letter before Action- is this where I ask for the whole amount agian and do I have to nenclose another schedule of charges? Any help much appreciated

 

You ask for the amount again not including interest. Also you do not have to enclose a Schedule of charges. I think some more reading of the faqs and step by step instructions is required.

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/92-3-letter-before-action.html

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You ask for the amount again not including interest. Also you do not have to enclose a Schedule of charges. I think some more reading of the faqs and step by step instructions is required.

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/92-3-letter-before-action.html

 

 

I have just read through everything as you said- do I accept the amount they have offered and send a l.b.a as well? This is a bit unclear in the step by step instructions as it says to accept the offer but still send a l.b.a if they haven't offered a full refund. How do I do both?

Many thanks

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I personally wouldn't bother, but its your call.

 

Proceed with the claim, either at your local county court or on the MCOL website.

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Good Luck bluerach811, I am about 3 steps behind you. I think you will have to take these guys to the wire before they will pay up in full.

 

StyX

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Thanks! I can't believe it really- my friend has done exactly the same things as me with Halifax and they settled in abount 5 working days.

 

It's jsut typical of me that I'll go to court but I'm quite happy to as I think RBS have a lot to answer for! Anyway I'll keep posting so that people can see the progress. Good luck with yours too Styx!

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I am still waiting for my list of charges, i am hoping that the amount will be around 1500, so i can close off my overdraft. I think it will be most like 1000 than 1500. Either way a larger step closer to closing off my account.

 

By the way did you include interest?

 

StyX

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No haven't included interest as its a student account- now a graduate account so my overdraft was ineterst free for 3 years. It would have been paid off by now had I not been charged!!

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I mean the 8% you would most likely be awarded if this goes to the court, i.e. the interest you would have earned if you still had the money in an average account.

 

StyX

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o right no i haven't actually done that yet. Am i supposed to do that before starting claim? I've read through just about everything on this site but still manage to miss things!!

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I know what you mean. There is soo much to read.

 

I have been looking at how to calculate this recommended 8%. No idea how to work out the compound interest...

 

Anyways, excel has become my friend, took me a wee while to work out that. 8% x charge x days since charge / 365.

 

There are spreadsheets on this site to help out.

 

I too have a student account and my graduate scheme is only 12 months. I feel robbed

 

StyX

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Right need to look at that then! I think I'm going to phone the bank tomorrow anyway just to see where they stand at the mo. I'll definitely do the 8% spreadsheet then- if I'm going to court anyway!

 

Rbs have most definitley lost out, I started my first graduate job about 6 months ago and my wages are paid into my HSBC account!

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Lol, i moved banks a while bank for various reasons, like the post-graduate account offered by Lloyds and it was easy to get for my parents to transfer cash into my account, i.e. they are lloyds as well.

 

StyX

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You ask for the amount again not including interest. Also you do not have to enclose a Schedule of charges. I think some more reading of the faqs and step by step instructions is required.

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/92-3-letter-before-action.html

 

Hi I am at the stage where I am about to file my claim. can you help with regards to the actual form. as you can't copy and paste on to the actual court form do you put the particulars of claim onto a word doc and attach or hand write on court form?

 

Thanks last question- hopefully!

 

Rachael

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