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    • If the windows had already been made and were ready to install, he would surely have offered to do it without further delay.   Instead of arguing the toss with you, why is he not trying to sort a day to install and rescue the situation.   Despite the good reviews for the company, I'm not impressed but see what Bankfodder suggests.
    • Thanks DX, I've read these a few times over. I'm feel like I'm pretty confident on the subject.   Do you think I should play dumb and quote the law of property act etc anyway?   The only thing I'm not sure about is the process now, I'm obviously very inexperienced in this and I'm not 100% sure what the sherrifs order is asking of me (post #53). Or maybe I don't need to do anything at all because I'm not submitting any documents as evidence?   The order is post #53 and I'm not sure what they mean by written submissions? is there a form or correct format/process for doing this?   Again, appreciate the help DX and sorry for all the Qs.  
    • Hmm, that is a challenge, my computer ability is limited to copy and paste, which I have included below. Is it very important? I can try and find out but I have the email reply and that is all, sorry   Friday, October 23, 2020 5:28:53 PM To: enquiries@idealwindowsolutions.co.uk <enquiries@idealwindowsolutions.co.uk> Subject: Order cancellation RF14127D   Dear Ideal Window Solutions,   On the 11 of June I signed a contract with you to deliver and install double glazed windows. I was promised to get it done within 8 weeks. The timing was very important to me, I made it very clear to you, and this was the main reason I chose your company. For all kind of reasons your promises did not materialised. After a number of phone calls and emails between us I have decided to cancel my contract with you. I am not prepared to wait any longer, also I have no intentions to install windows during rainy winter time.  Could you be so kind to refund me my deposit of £100 pounds. If after winter time you will get your problems with your suppliers solved please give me a call, maybe we can try again. I will need  new windows anyway. Kind regards,
    • An update - The salesman who has dealt with most of this is off on Mondays which never helps and the senior service person there who I spoke to last week is also off all week.   I got a call from a service advisor today confirming the booking but was concerned I was waiting - explained (again) the story and he understood but on his job card, only had that he had to investigate the tyres and not necessarily replace.  Someone either is not communicating or I've been told lies.  I have gone through the recording and the salesman clearly states he has gone to upper management, discussed it and we will be replacing the tyres and battery to sort everything out.   Sat nav will be resolved tomorrow and they'll be looking at the broken sun visor.  I have also emailed regarding the gearbox service - I have a good friend working at Audi servicing at another group and he had mentioned Audi should be carrying out servicing if due within 4 months or so and this was.  I raised it pre-collection a number of times and was shutdown each time with "if a service needs to be done, it will be done"   Fast forward to today when I got the job card to sign in advance, it clearly states: Date: 20/10/2020 (our pickup day) Carried out MPC & oil service Haldex Reqs gear oil service.   The Gearbox service is due at 38k and the car was sold at 35500 well within the 4k which is probably why their own systems have flagged it. Haldex I'm not sure - this seems to be every 20k I think so due in 4.5k.  Oil service I can't see how they did it as the service history we got from them (verified by another dealer) was from September.   Lets see what they say tomorrow - I have flagged it with the service advisor from today but got no response.   Ironically, the friend did mention they've had other POA buyers book their car in elsewhere only to be told various handover bits were not done - I thought it was typical dealer rivalry talk but maybe there is truth in it.  
    • The Garde Bridge Project which never took off lost £43 million of public money.
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Congestion charge pls help **RESOLVED**


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Hi all ..

 

i drove to London South East 2 Fridays ago around 8pm, somehow the satnav led me into a congestion charge zone!

To be honest I wasn't really aware/sure until I spoke to a friend until after midnight, of which they advised me to pay just incase ,

 

I called immediately and paid.. but I think i paid for Saturday as i made the call just past 12 midnight Friday.. on Monday I called the congestion team to explain as I live in Essex that i wasn't sure if drove into the zone or not as it was dark .. they told me they couldn't tell me as their system would not know, and that it was a waiting game 🤦‍♀️ .. now they have sent me a charge !

 

What do I do pls ?

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Congestion charge (£15)an be paid up to midnight the following day. However there is also the Ultra Low Emission Zone (ULEZ) charge (£12.50) which covers the same area as the CC zone.

 

 

 

 

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Thanks my car is ULEZ free.. it is the congestion .. i think my issue is paying for Saturday date as opposed to Friday date .. 

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You can pay on the day of travel or by midnight the next charging day..

 

Appeal to TfL on the grounds that you have already paid within the allowed time and enclose proof of payment.

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  • 1 month later...

Thank you very very much !!! Luckily i used google for directions, so i downloaded photos of my trip, explained the situation to them and also attached photos of the payment i made ...

 

 They have responded and accepted my appeal ... Happy Days :) 

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  • dx100uk changed the title to Congestion charge pls help **RESOLVED**

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