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    • Public backs debt enforcement to support vital public services - survey | CIVEA View the full article
    • Hi   Fire Protection isn't just for cladding fire proofing doors etc it also includes Annual Fire Inspections which all add to costs.   Water Charge for the communal boiler fault managed by SSE It would depend how your housing association has setup the contract with SSE. (sounds as if you have a Combined Heat and Power system (CHP)) if this is the case my own Housing Association also has this its the largest CHP in the UK still and it is run and managed by SSE right down to they repair faults at their cost not the tenants its how the contract was setup). As said it would depend on how your HA setup the contract with SSE.   If it is a CHP system and the fault as you have describe these are not cheap to repair/get a replacement parts. (my own HA CHP covers thousands of properties and has three boilers two are constantly used the third is and emergency backup/used if maintenance on others required.)   If all tenants are being charged this £200-£300 have the HA added this as a Service Charge as part of your Rent Statement?   I am a HA Tenant and if I had this as a HA Tenant myself I certainly would be challenging it with the HA as such costs should have been budgeted for in the HA Budget Plan.   Do you have a Tenants Committee/Registered Tenants Organisation (RTO) if so as well as complaint to the HA I would also inform them of this   With your letter Make sure and Title it 'Formal Complaint' this way they have to log it as a complaint which in turn in turn must be added to the HA return to the Regulator.   Only if you consider getting together with other tenants as a Group to complain about this the best advice I will give you is always complain individual as well as a Group. (note: why you ask well individually as stated they have to log all those complaints but as a Group its only one complaint logged the Group one)
    • ukcps just a typo martin.   you don't really have to really worry   just sit tight and await to see if they issue a letter of claim or action.   the landlord will have copies of everything if the renters didn't fwd it on as they should do.
    • I'm not 100% upto speed with the latest PAP but my understanding is i have 30 days to reply to the LoC.   I have asked for an up to date statement as i havent had one in well over 12 months and i was playing with them a bit, so i might wait a week for that to arrive so i have it in black and white before firing off the SB, it will be sent anyway but would like to see all my ducks in a row first if i can before pulling the trigger.
    • Hi,   I defaulted on a Vodafone contract, the default date is 31/07/2015, the amount at that date was approximately £650 now nearly £800.   Lowell Portfolio 1 Ltd now have the debt and it was passed on to Lowell Solicitors who have sent me a "Notice of Claim Issue" on the 31/08/2020, this letter was sent after the claim form 25/08/2020.   I called Lowell, asked for proof of the agreement, they was rude saying a CCJ will be entered against me that day or the next not knowing I filled out the online claim form, so I put the phone down. I was then sent a "Notice of pending County Court Judgment (CCJ)" on the 13/09/2020.   I think I made a mistake with the online form, I did not admit to the claim but I ticked the jurisdiction box, can that be undone?   I added my claim yesterday by checking through recent claims from this forum. I'm now at the point where I'm being asked if I want to counter claim, do I wait? Also I have not sent CPR 31.14 letter yet as I can not find a template on here or know how to send payment of £1.   Please help.
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      I bought some clothes online in may through Evans and paid through PayPal
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8 months waiting for no-fault payout. Need advice!


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Hi folks,

 

My car was driven into whilst parked outside my home in Nov 2019. I have a witness to the accident and photos of the vehicle literally parked in my engine bay.

 

Made my claim with my insurer (comprehensive cover) and the car has been deemed a total loss and a figure agreed upon. I've also agreed to buy the car back as it has sentimental value.

 

Still haven't received a penny from my insurer 8 months later and the claim has now been passed to a solicitor working for my insurance company. The last correspondence I've had with them they state they are "currently awaiting a DVLA Request to come back to provide us with more information in regards to the registered keeper of the vehicle. This is because we cannot issue proceedings against the Third Party Insurers without a name for the driver."

 

I've been without a car and have received nothing financially forvthe 8 months since I made my claim. Does this sound right? I'm getting really frustrated and any attempt to speed rhings up I'm basically told the 3rd party insurer is hard to get hold of due to Coronavirus and we uave to wait for them to pay out.

 

Any thoughts??

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If you have comp cover, given the issues with the claim, why don't your own Insurers pay you less any excess, less the salvage value as you are keeping it  and then when the third party Insurers are contactable, then the claim value, plus your excess as well as any other costs can be claimed back from them.

 

If you know the name of the third party insurers, you could find out contact information and chase them up yourself.  Sometimes policyholders are able to chase third party Insurers and get things moving.  The reason is that your own  Insurers due to volume of outstanding work, have made very little effort.  Your claim is one of many thousand outstanding.

 

The FCA register has details of people at the Insurers responsible for compliance issues.

 

https://www.fca.org.uk/firms/financial-services-register

 

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Thanks for the reply! My thoughts exactly. I'm going to ask those questions directly and see what they say, it just seemed very odd that they haven't got the driver's name yet but as you say they're working on a backlog and taking their time about it.

 

Compliance may be a way through if I don't get anywhere.

 

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