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    • what solicitor is the PAPLOC from? then just search xxxx snotty letter dx  
    • moved to the debt self help forum. plenty of like threads here to read along with the ones you've done so far..good work. last thing you ever want to do is look at any kind of IVO/BK or anything alike concerning consumer debt, never do that, turns unsecured debts into secured ones in many instances. your best bet for now is p'haps looks at  Options for dealing with your debts: Breathing Space (Debt Respite Scheme) - GOV.UK (www.gov.uk) sadly you have to go thru one of the free debt charities to invoke that but DON'T be tempted to also open up a DMP with them, just get the Breathing Space done. get that in place that gives you at leasy 60 days buffer you've also goto to realise you'll probably get a default once breathing space is in place, bit if not it might pay you to withhold payments even after BS then p'haps re start payments once a DN for each debt is issued and registered. at least that way, whatever happens in 6yrs the debt will drop off dx  
    • Hello, I am a private seller and recently sold a pair of trainers on eBay.  Everything seemed fine until just after the eBay 30 day mbg had expired.  The buyer contacted me with photos showing me that both shoes had ripped.  He wanted his money back, and after refusing to refund him, he then left me retaliatory and defamatory feedback on my profile to the effect that I had sold him fake trainers (this was removed by eBay).  He then initiated a chargeback via Paypal.  Invariably, the outcome was in his favour, and I have now been charged for the cost of the trainers.  I would have also been stung for the chargeback fee, but eBay refunded this.  Incidentally, I do have the email receipt of the trainers from when I bought them from a well-established and bona fide online retailer.  The susbequent conversation with eBay followed its predictable course, i.e. the chargeback is out of their hands etc. I have been in contact with citizens advice, and my bank.  Citizens advice told me that as a private seller I'm responsible for the "Title and description" of the goods, but not the performance, or the fitness for purpose.  To me it is clear; if you receive something that's not as described, you don't then use the goods, and more than 30 days later claim 'not as described'.  In my mind, this makes the claim fraudulent.  He's used the 'they're fake' card to give credence to a 'not as described' claim here, obviously, without any evidence.  My understanding is that the chargeback is unlawful, because the trainers were shipped as described.  However, I read something on an eBay forum regarding sellers having no statutory rights, i.e. no right to appeal against a chargeback decision, or to complain to the financial ombudsman.  Does this mean that if my bank disputes the charge on my behalf, it will be to no avail, even if it's recognisably a fraudulent chargeback?  I have reported it via the Actionfraud website. Any advice, anyone?  Would be most grateful!
    • Thank you, I have drafted my letters and started to complete the reply form, printed from this site and not using the one they provided.    2 questions, on the forum link it says to tick box D & I, the reason for box D will be given on my thread, what would my answer be to "I dispute the debt"?  Do I send anything for the Vodafone debt they have included?  I've only done 118 loan s. 77 & capital one credit cards so. 78    Thank you  
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8 months waiting for no-fault payout. Need advice!


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Hi folks,

 

My car was driven into whilst parked outside my home in Nov 2019. I have a witness to the accident and photos of the vehicle literally parked in my engine bay.

 

Made my claim with my insurer (comprehensive cover) and the car has been deemed a total loss and a figure agreed upon. I've also agreed to buy the car back as it has sentimental value.

 

Still haven't received a penny from my insurer 8 months later and the claim has now been passed to a solicitor working for my insurance company. The last correspondence I've had with them they state they are "currently awaiting a DVLA Request to come back to provide us with more information in regards to the registered keeper of the vehicle. This is because we cannot issue proceedings against the Third Party Insurers without a name for the driver."

 

I've been without a car and have received nothing financially forvthe 8 months since I made my claim. Does this sound right? I'm getting really frustrated and any attempt to speed rhings up I'm basically told the 3rd party insurer is hard to get hold of due to Coronavirus and we uave to wait for them to pay out.

 

Any thoughts??

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If you have comp cover, given the issues with the claim, why don't your own Insurers pay you less any excess, less the salvage value as you are keeping it  and then when the third party Insurers are contactable, then the claim value, plus your excess as well as any other costs can be claimed back from them.

 

If you know the name of the third party insurers, you could find out contact information and chase them up yourself.  Sometimes policyholders are able to chase third party Insurers and get things moving.  The reason is that your own  Insurers due to volume of outstanding work, have made very little effort.  Your claim is one of many thousand outstanding.

 

The FCA register has details of people at the Insurers responsible for compliance issues.

 

https://www.fca.org.uk/firms/financial-services-register

 

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Thanks for the reply! My thoughts exactly. I'm going to ask those questions directly and see what they say, it just seemed very odd that they haven't got the driver's name yet but as you say they're working on a backlog and taking their time about it.

 

Compliance may be a way through if I don't get anywhere.

 

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