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How to get refund for Twickets tickets?


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I purchased concert tickets more than 180 days before I lodged a PayPal claim, and so the claim was instantly rejected because of this. Paid for by PayPal via a Visa debit card.

Concert was cancelled due to Covid-19. I purchased tickets through Twickets. UK seller won't respond to e-mails.

Any suggestions much appreciated!

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do a chargeback to your bank

 

read out chargeback guide carefully 

as the bank will try and say you are out of time.

you are NOT.

 

dx

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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read the link properly

 

Chargeback can be used in circumstances where you have paid for goods or services and the value of those goods or services is Less than £100. (and cannot be claimed from your card provider using Section 75)

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Got an e-mail reply from the seller.

 

Seller said worried if sends me a direct PayPal payment for the ticket refund I'll potentially be able to make still make claim to get payment back in some other form.

 

Presumably seller can simply state on PayPal payment what the payment is exactly for and this will cover them?

Edited by MaxterMind
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yes it will be ok

get them to use your paypal email ad you used with PP

and make the refund direct to you via paypal payme .

 

dx

 

  • Like 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Ok - do they "connect" their payment to my original payment which I made to them which shows that it is a refund of this original payment?

 

Or do they simply make a new payment to my PayPal email ad (same one I originally used), and state in this what the payment is for i.e. refund of payment with the original payment ID.

 

This, apparently, is what they are concerned about i.e. that if they simply make a payment to me, then it could be claimed that this wasn't a refund of the concert tickets and was for something else.

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they can find the transaction on their paypal transactions page , go to the item number in their sold list and click refund.

 

its all on paypal help page

just type in 'refund a buyer.'

 

dx

  • Like 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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If there's one thing I've learned it's that if I ever purchase tickets via Twickets ever again I'm going to ensure my purchase date is within the 180 days of the concert.

Edited by MaxterMind
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