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    • Can anybody advise me please?   Been living in rented accommodation for over 11 years, old landlord who leased property with his shop has now left and so agents have become my new landlords, so gave me a new contract.   I'm really nervous as not sure what my rights are and could I get evicted as new contract says short term, 6 months.
    • It's the only way to proceed, he has to prove irrevocably that he gave me that information, and agreed to it, which he cannot do because it doesn't exist. Not only that, he sent me a trade sales invoice, other than that you're pretty spot on.
    • Sorry - need to put my glasses on!   I think you and the other posters have been at cross-purposes because they haven't followed what you are trying to argue.  You aren't arguing a fault etc with the car, you simply want to cancel it as a distance sale, and because the vendor did not provide the necessary cancellation information pre-contract in a durable medium, you are saying that you therefore have 12 months plus 14 days to cancel AND that the vendor has to pay the collection/recovery costs.   Although I understand that argument, I don't know if that's the best way to proceed or not.   I suspect not many people have tried to argue it with second-hand cars.  And that might be, for some reason I don't know, that it's a non-starter or it's too risky.
    • No, not all all.  It's up to them to prove you were the driver.  Well done in not telling them!   Remember in all this you are legally in the right.  Their parking fee was paid.  You're not trying to "get out" of something you owe.  They are in the wrong as far as the law goes.   So how about sending them something like -   Dear BW Legal,   cheers for your Letter Before Claim.   I don't earn owe your clients a bean, indeed your clients owe the driver of the vehicle who paid the parking fee - twice.  It is your clients' responsibility if the machines they buy second hand on eBay don't work properly because they're too tight to pay a technician to maintain them.   Your clients also gave me to no right of appeal or of paying a discount in contravention of their own industry's Code of Conduct.   You can either drop this foolishness now or your clients can get a good hiding in court, both are fine by me.  I fancy a winter holiday and I fancy financing it by an unreasonable costs order under CPR27.14(2)(g).   COPIED TO NCP   The reason i say to send to NCP too is because unscrupulous solicitors are well into their clients starting claims which are bound to lose, after all they get the £££ in any case.
    • appeal one has ref number showing other pix to screen removed please use PDF only     dx
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    • I’m in desperate need of help
       
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
       
      I waited the 14days for my refund and no refund came
      I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
      evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
       
      I contacted PayPal
      they said the dispute had been closed but Evans at no point had attempted a refund.
      fast forward to today
       
      I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
      I’ve also contacted their customer service too
      all I get is PayPal have cancelled refund because dispute is still open.
       
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      I’m literally at the end of my tether and don’t know where to turn next !
       
      i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .
    • In desperate need of help. https://www.consumeractiongroup.co.uk/topic/425244-in-desperate-need-of-help/&do=findComment&comment=5067040
      • 29 replies

A Shade Greener – ASG boilers – Everlasting Boilers


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I unfortunately signed up with this company back in 2013.  

On signing up I felt that I was bull rushed into signing the paperwork and when asking questions the male who came out was really obtuse.    

 

At the time I had been made redundant and felt I had no choice.

No body explained to me about the charging order put on my property either.  

 

Last year I phoned and asked how much to settle the account as I am selling the property.  

The person on the phone laughed stating I had another four years.

 

I asked for a copy of the contract as I was not told it would be for ten years.

 However on reading the small print it is actually 14 years.

  
the company have been rude and unpleasant and not at all helpful.

 I had been struggling with debt and the sale of the property is part of my solution.  

 

however the company do not care and just want their money.  

I also discovered in the small print that there is a charging order on the property and they wouldn’t remove until I paid thousands. 


I spoke to ASG again and explained I didn’t have thousands but would in a position to then start paying if I could reduce my debt by selling the house but cannot because of the charging order. 


I was told to ask my solicitor by shade greener  regards to an undertaking in respect of my situation with a promise to pay and they would put a hold on my account whilst waiting for the solicitor to set this up.

 

However in the meantime they have now sent me court papers.  

I was given a settlement figure and I believed was negotiating payment.

 

They have also denied they said about an undertaking and want all the money.  

I’ve asked them why they sent me papers and they stated they had sent a default notice.

 

 However I had phoned them several times regarding this and they said they put a hold on my account.   

I have also asked for a breakdown of how they came to the figure as it changes all the time.  

 

Made a formal complaint by email weeks ago saying I had to phone them in the first instance.  

So did this to be told I have to put it in writing.  

I feel like I’m going in circles

 

im at a loss what to do.  

I’ve had to borrow £2400 to pay them and now have to pay the £150 on top which they won’t negotiate on.  
 

I feel they have done nothing to help me and not even willing to open into discussions.   I will continue down a formal complaint path so I can take this to the ombudsman.   The company miss sold to me and failed to be upfront with the details of the contract.   
 

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I have created your own topic please continue to post here .

 

You state you have received court papers...do you mean a court claim ?

 

Andy

We could do with some help from you.

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charging order put on the property when you took the loan out for a boiler?

doubt it, someone is lying to you ....?

 

if there  was a charging (secured  loan) order

they'd be no need for them get northant bulk court to issue you with a claimform...?

 

 

 

 

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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Yes they can......Conditional Sale Agreement......its in their T&Cs....

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your thread please PM me a link to your thread

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