Hi All, newbie here, hope I'm doing this correctly.
Two years ago the wife was using my car and bought a ticket in a train station car park and displayed it on the dashboard.
She returned to find a parking charge notice from Excel.
It was a very windy day and it had evidently been blown on the the floor of the car as she left.
It did not have a self adhesive part to stick to the window.
I subsequently followed their online claim procedure and sent a copy of