Within the first 30-days under the consumer rights act you have the right to reject your defective vehicle and to insist on a full refund.
I suggest that you do that. You need to write them a letter make sure that it is delivered by recorded delivery and asserting your rights to reject the vehicle under the Consumer rights act.
Even if you don't eventually want to do that, sending the letter now will reserve your rights so that you can enforce them later if necessary.
One thing you should not do is accept some money in lieu of the problems because that then will amount to you having sold your rights.
Send the letter immediately and we will take you onto the next step.
it really sounds to me as if you have bought yourself a load of problem. It is a good thing that you are reacting early on in this purchase. This means that you can use the available statutory rights to your best advantage.
I I think that you should send them a letter immediately warning them about their breach of statutory duty in failing to provide you with your data disclosure within the statutory period. It's important to have a paper trail on all of this.
I'm looking at your extremely long post on a telephone so it's rather difficult.
However, on what I understand your chances of success in a county court are excellent.
you have done exactly the right thing by sending them a letter which sites your rights under the Consumer rights act.
I am not sure if you have mentioned the name of the dealer. Please do so. The only problem will be that once you have one whether it is possible to enforce the judgement. Is this a well-established dealer with solid premises and stock on site?
the fact that they have stopped responding to you is troubling and suggests that they are rather evasive and slippery.
I sent BE a SAR for the phone transcripts.
I received an acknowledgement saying they are looking into it and will arrange to have the relevant phone call transcripts sent to me. (So that was a good result yes? They could have said they don't keep records I suppose).
Their letter was dated 7th of July. One month ago. I am still waiting for the transcripts.
In the meantime, I have reduced the DD to £100 (from £211).
An electrician friend suggests I request the installation of a side meter to test the original meter while I am waiting for the transcripts.
I will report progress
Father passed away - Ardent Credit Services (Vodafone) now claiming he owes money. Read more at https://www.consumeractiongroup.co.uk/topic/423040-father-passed-away-ardent-credit-services-vodafone-now-claiming-he-owes-money/
I was in Sainsbury’s today and did scan and shop.
I arrived in after a busy day at work and immediately got distracted by the clothes.
I put a few things in my trolley and then did a shop.
I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
I did and they took me upstairs.
I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
I offered to pay for the goods but the manager said it was too late.
He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
The cost of the items was about £40.
I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
I feel terrible. I have to declare this to my employer and NMC.
They kept me in a room on my own with 4 staff and have banned me from all stores.
The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
I’m so stressed,
can u appeal this or should I just accept it?