Jump to content

You can now change your notification sounds by going to this link https://www.consumeractiongroup.co.uk/index.php?/&app=soundboard&module=soundboard&controller=managesounds

 

You can find a library of free notification sounds in several places on the Internet. Here's one which has a very large selection https://notificationsounds.com/notification-sounds

 

 

BankFodder BankFodder

 

BankFodder BankFodder


  • Tweets

  • Posts

    • Hello. So I’ve found this high-end turntable on some Dutch Gumtree equivalent. Seller seemed like a nice guy who's agreed to go through the trouble of posting it to the UK. So I’ve paid with PayPal opting for buyer’s protection. 4 days later I’ve got a phone call that the courier is at the gates to the estate. I've ran to the lift all excited. As I stood waiting for the lift I saw through the window the courier taking out the box and dropping it on its side (it has to be carried horizontally). I hoped it's not my turntable...but it was. When I came down I was upset and asked him why in the world would he drop it on its side when it clearly says ''handle with care'' and there are clear arrows on the box indicating that it has to stay horizontal. All he said was - ''sorry, you can refuse it if you want''. I've told him that I’d like to report this and asked him for a form to do it and asked what the procedure is. Their van was blocking the gate and there were other cars so I’ve asked him to park the van and he just snapped a pic of a parcel on the ground (they don't need a signature because of pandemic), jumped in the van and left... I was just standing there in disbelief. I waited a bit maybe he'll turn around and come back but he didn't, I went onto the app and all I’ve found was that parcel status has changed to 'delivered' and there was a picture of it on the ground uploaded.  Couldn't find any way to report what has happened on their app, apart from leaving a feedback for the driver. Took it home opened the box hoping the damage would be minor. so the acrylic lid (£250) is broken, the tonearm (£1310) has been broken off, the cable (£250) is ripped off, the motor speeds are off, the plinth and the deck have scratches (don't know how to evaluate that).  Phoned dpd- got no reply, went onto their chat system and was told to just send the pictures of the damage to the guy in Netherlands as he has to start the case as he was the one ordering the delivery. The seller has been really cooperative. And after hours on the phone he's got a reply asking him to send photos of the damage and the damage costs which he's done, after two weeks they have send him a form to fill, which he's done and it's been almost 2 weeks since. No reply. It's been really annoying as I’ve spend a lot of money and don't know what the situation is. I have 'PayPal buyer’s protection' but I don't want the guy who's sold it to me to be out of his pocket as it's not his fault that the courier was so incompetent. What are my options? Can I do anything on my part to speed this process up and what would my options be if dpd wouldn't agree to pay the adequate compensation? Thank you
    • What happened BRS, contacted me after the accident and wanted to repair the damage i agreed i told them don't you want to go through the insurance they said no !. I said ok you can repair the damage, they asked me for more details about the damage so they could post the job on mybuilder.com. Anyway i emailed them giving them details of the damage and they never replied and ignored me.   It was only when i done a askmid and got the insurance details of 2 policies running on the vehicle and contacted Allianz the first on the list, BRS contacted me saying sorry for the lack of communication i went on holiday and left it with another staff member who failed to contact you.   BRS offered to say they want to repair the damage i said "NO" you messed me about the first time and now i want the security of going through the insurance.     I did give them one last opportunity under my terms i told them to pay ***** (fair amount)into my account and that would settle the matter and i would sign a agreement that the damages are paid in full. There reply was "that is not how we do things here and to contact their insurance" and conveniently never gave me the insurer responsible.
    • Check this and read about a Notice Of Correction     
    • There can be many reasons for dual insurance, depending on the use of the vehicle, certain hires, contracts etc, - nothing our of the ordinary there, just get the firm to confirm which one, as above don't let them dictate, they are in the wrong.    I would use you own insurers , and always advise this in cases where there is an impact claim for a  wall or similar.    Reason being is the third parties liability is for indemnity only which realistically is to pay for the damaged part of the wall and that only, they don't even have to pay for a builder, just the cost to repair, leaving you to deal and fend for yourself.    Your home  insurance cover will be on a new for old basis, giving further allowance if there any grey areas in regards to block matching, matching items (say for the welding) potential wear and tear contributing etc,    - more chance of getting more of the wall done than just the section that is damaged - plus it gives you a much better right of recourse if anything goes wrong, especially if you get a cash settlement or they use dodgy bob the builder.    Your insurer will want the third party details and will chase the responsible underwriter for their recovery, you may be able to piggy back on that. The reason for their hesitance in confirming about claiming back the XS will be due to the fact they are a home claims team and don't do an awful lot of recovery of losses compared to a motor claims department, and generally don't have as much experience on a day to day basis (or certainly not the front line staff). 
    • Give them time-amoebas are a little short on brain power to work sarcasm out. I wrote a letter similar to yours to Parking Eye and they wrote back to confirm they had received my appeal! 
  • Our picks

    • Currys Refuse Refund F/Freezer 5day old. Read more at https://www.consumeractiongroup.co.uk/topic/422656-currys-refuse-refund-ffreezer-5day-old/
      • 5 replies
    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
       
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
       
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
      I’m so stressed,
      can u appeal this or should I just accept it?
       
      Thanks for reading 
      • 6 replies
    • The courier industry – some basic points for customers. Read more at https://www.consumeractiongroup.co.uk/topic/421913-the-courier-industry-%E2%80%93-some-basic-points-for-customers/
      • 1 reply
    • The controversial sub-prime lender says the City watchdog is investigating its practices.
      View the full article
      • 0 replies
WokeinWoking

Chobham Central Garage - Details of Court action

Recommended Posts

Hi,

 

Creating this thread to detail my own experience with this dealership and field and find other users with similar stories - I know a few existing threads on this company that exist here already.

 

I am actively pursuing a court judgement on CCG (Chobham Central Garage) for knowingly selling me a car for £3,000 with a broken heater matrix (£1000 to replace -parts and labour) and for knowingly misleading me on its repair.

 

The car was sold to me last year (2019) in September/October time frame - I lodged my case with the small claims online service in November and I am now submitting evidence to the local courts and will be awaiting a court date.

 

I will highlight the details of the case and my multiple exchanges with this firm below and hopefully follow up in time once i receive my court date and ultimately judgement.

 

If successful this will lead to a  county court judgement against the firm  - I am aware of others here that have had similar judgments in their favour - Steps after that will be to share information on how best to claim moneys ordered by the court.

 

I will outline the people i dealt with in person and online and provide details that others might find useful.

 

 

  • Thanks 1

Share this post


Link to post
Share on other sites

Thanks for this. As you actually issued the claim, maybe you'd be kind enough to post up your claim form in PDF format.

Also, are you aware that the difficulty with this firm might be enforcing a judgement. Do you know that for a judgement over £600 you are able to transfer up to the High Court for a very rigourous enforcement procedure.

Presumably they have put in a defence. Please could you post up their defence in PDF format as well.


Share this post


Link to post
Share on other sites

Dear Bank Fodder,

 

Thanks for your reply - I appreciated your previous posts related to this firm. Thank you for the information relating to the High court, i will bear that in mind also

I will post everything related to the case in due course once i have it well organised as well as detailed instructions to others on how to take action on this firm in anyway i can.

 

  • Thanks 1

Share this post


Link to post
Share on other sites

In the meantime maybe you would consider sending me the claim form and the defence by email to our admin email address. It would be in confidence


Share this post


Link to post
Share on other sites

Don't necessarily use this company – you should shop around for enforcement that here is a video which tells you something about the procedure

 

You need to make sure that it is agreed that if they are unable to enforce the judgement, that you will not pay any fee other than the initial £66 or so transfer-up fee.

High Court enforcement can cost as much as £2000 and that will normally be added to the amount which is enforced and that means that it would be Chobham Central motors who would have to pay it.
Oh how we laughed.


Share this post


Link to post
Share on other sites

Thanks again Bank Fodder,

 

I will send you the current Claim as it stands via email today for your reference and will add relevant details to this tread as i proceed.

 

Share this post


Link to post
Share on other sites

I am struggling to find the email address you reference BankFodder - Could you please send me a link to where i might find the one you'd like the information sent on 

 

Thanks and regards

 

 

Share this post


Link to post
Share on other sites

The email addresses linked in the post I made 18.04 on Friday. All you have to do is to hover over the link and it will show you


Share this post


Link to post
Share on other sites

I'm afraid i couldn't find it as you described - 

I googled it however and found what i believe is the correct address from another part of this site "admin@ etc"

Hopefully you will receive it shortly

 

Happy to take your advice on what is appropriate to post and what may not be so.

 

 

Share this post


Link to post
Share on other sites

I don't see anything wrong with putting up both documents in scanned PDF format. It may be helpful to other people.

I have to say that your claim form is overly long. It discloses far too much evidence – a much simpler form of words was all that was necessary.

I'm very concerned that the defendant apparently says that they tried to pay you £500 but you gave the wrong bank details.


Share this post


Link to post
Share on other sites

Thanks BankFodder - appreciate the feedback 

 

I have emails (many) with Mikael Shamir which can demonstrate that  i did not provide incorrect bank details (they were, for whatever reason best know to themselves, wasting my time)

 

 

Share this post


Link to post
Share on other sites

So did they are few £500 or not? Did you accept it or not?

It will be helpful if you could tell us what happened 


Share this post


Link to post
Share on other sites

Sure - Intending to post the sequence of events, as summarily as possible shortly..

But to your question - Yes they offered 500, Yes i accepted - The insisted i sign a non disclosure form - which i did after amending it to ensure it was non valid if they failed to deposit funds. They failed to deposit funds citing the details were incorrect   - which they werent.

 

Share this post


Link to post
Share on other sites

Okay well if you have evidence of that then that will help you enormously when it goes to court.

I don't think there's much else we can say at the moment. I think you need to get your documents together and if you've have a look at the suggestions we make on our advice about how to prepare your court bundle, you might find this useful.


Share this post


Link to post
Share on other sites

Thanks again BankFodder - I will hopefully be able to repay you in some manner the valuable service you provide here

 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...