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Just a quickie!!


simon.woodhouse
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Hi guys, just a quickie...and I know this should really be in the Barclaycard forum but no one is replying to me :(

 

B'card have microfished me. I want to send them a letter saying to send the docs within the 40 day DPA limit (this has not expired yet). Could i use this letter if I ammend it slightly so say this happened to Abbey so must apply to you?

 

i am in receipt of your letter dated xx/xx/xx, outlining that you database only allows you to provide me with printouts covering recent transactions on my account, and that any earlier information has been archived onto microfiche. (*I also acknowledge receipt of the information you forwarded.) *assuming they have sent you some.

 

My request was for a complete list of transactions and charges relating to my account since xx/xx/xx – in short, a list of charges with dates and amounts – alternatively, a complete set of account statements for that period will be acceptable. This should be retrievable from your accounting systems, and easy for you to produce. I will accept a computer print out of these transactions.

 

I understand that your microfiche system was recently inspected by a team from the Information Commissioners Office, and that they have ruled that your system is a Relevant Filing System under the terms of the Data Protection Act. I therefore expect you to fully comply with my request within the prescribed 40-day timescale.

 

This letter has been sent by first class recorded delivery, and therefore should have reached you by xx/xx/xx (insert next working day after posting) – as you will be aware, as of this date you have just XX days (insert days remaining since they received your original request) in which to comply with my request. As stated above, a complete set of account statements for the period in question will be acceptable; however, I expect this to be provided within the time period for Data Protection Act compliance.

 

Should there be any further attempts to delay compliance, I will be left with no alternative but to commence a County Court action under section 7, and section 15(2) of the Data Protection Act 1998, and in due course, escalate this matter into an official complaint to the Information Commissioner and the FSA.

 

 

Also, should I carry one with the claim for what is on the May 2004 - present day statements, and then top up the claim/make a seperate claim when the final statements finally arrive?

 

cheers,

 

Simon.

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