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    • right so you being abroad or informing SLC you were Abroad as the last address plays no part in this at all, thread title updated. total red herring.   your case is the same as numerous ones here already which you need to READ  type in erudio backdoor CCJ in our enhanced google searchbox. get reading a good few of the threads that search points you too.   your mistake is you returned to the uk, you failed to update your debt owners of a change of address as legally you are obliged too, and you got a backdoor CCJ.    your issue now again is the same as most of the threads you'll read, your SLC loans were last deferred to SLC before the gov't sold them to erudio in 2013. that means that the court claimform was issued more than 6yrs after your last written acknowledgement of the debt and thus was already statute barred.   can't see any point in an SAR to anyone.   just ring northants bulk and quoting the CCJ number from your credit file ask for a copy of the particulars of claim ANd the judgement CCJ by email pdf   dx  
    • and neither can drydens hence their twaddle.  and you need to remember that places like cab and ndl etc are funded by the banks and the DCA's in commission payments for signing people up to dmp's without ever questioning the debts enforceability under the cca 1974.   your n244 already has the background..   The Default Notice was issued dd/mm/yyyy and served several months after the initial breach thus the cause of action delayed by X months and the Limitations period prolonged to 6 years and X months which in effect allows the creditor to stop time running and the creditor having effective control of when a limitation period begins or even starts to run.        
    • there is alot of twaddle in that template appeal letter that originates in paragraphs of various letters found on many alternate websites heavily into common law,  FmOtL and sovereign state stuff. i suspect that, luckily, any successes to date came about because of the other correct arguements it has merged into it.   the classic signs of their incorrect arguments always revolve around:   intimating that speculative invoices are somehow a PENALTY Charge, thus anything the PPC does wrong will suddenly become a serious ILLEGAL Criminal matter in a magistrates court, a bigger stick to hit them with.   Sadly PPC's and any kind of compliance issues under UTCCR and CRA 2015 consumer codes are only unlawful, a Civil matter in the county court and the authorities that would be involved in such compliance issues, the FCA, the FOS and the ICO have never got involved in any private parking matters to date. There is also no evidence of any code non compliance ever being legally tested nor playing any part in any of the county court PPC success cases to date. their need for code compliance is a total red herring.   the other classic give away is the same spelling mistakes in all versions - like weather not whether.   can you post up the answers to our template questions as text here not a docx ...thankyou.
    • Hi   This also bring into question exactly what Risk Assessment was carried out by your Employer before and during these works for the Employees working in that environment during these ongoing works.   If they ever did try the disciplinary route due to your asthma attacks the one thing I would be asking for is that Risk Assessment that was carried out before and during the refurbishment works
    • Hi   The Housing Ombudsman suggesting that you start at Stage 1 process again with A2 is shocking and if this is suggested again you ask to speak to another person on this matter that is senior as A2 have Breached their own complaints procedure by failing to acknowledge your letter/emails which you have evidence they received to escalate this matter for some not day/weeks but months which in turn they have also Breached their Customer Care Policy/Charter.   Do Not accept the Housing Ombudsman trying to get you to start the complaint process from the start again with A2 as it is A2 that has Breached it not you and you last letter/email to A2 was giving them the option to either escalate your complaint to Stage 3 or issue you with a Letter of Deadlock so you can go to the Housing Ombudsman but yet again A2 failed to acknowledge.   Remember the above as it is short and straight to the point.   Also do a wee bullet point list with dates of what has happened              
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Brighthouse dodgy item complaint fobbed off.


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Hi,

 

Got a laptop through brighthouse, the top range gaming model.  Paid over 2000 in total for it, yes I know its not the best retailer but needed one for work and wanted to treat myself plus I could afford the payments.

 

About 2 months ago the sound just cut out.  this was about 16 months in.  A PC tech looked at it, checked drivers etc and without cracking it open (under my orders) said its a hardware issue probably onboard sound on the motherboard.  So 16 month old laptop, over 2000 clearly not fit for purpose and of substandard quality. 

 

I complained, bear in mind BH have gone under by now, the reply I received was essentially "as it lasted 16 months its clear no fault was there when it was purchased so go away."

 

Im not happy, were they not in administration I would go down the small claims route after involving financial ombudsman

 

What are my options now?  I have a very expensive laptop with no sound that realistically I could expect to last at least four years.  But now needs a new motherboard the most expensive component in it.

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Im using usb speakers on it now but its not ideal lugging around speakers plus they use up a usb slot.  It shouldnt break down and I want them to repair it or offer some compensation towards a repair. 

 

Mostly wondering what options I have with them being under administration.

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https://www.brighthouse.co.uk/make-a-claim
 

Not sure if you have an insurance policy or extended warranty with them but here are the contact details.

 

How long is the manufacturers warranty?

We could do with some help from you.

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12 month warranty hence going down the route of consumer rights not fit for purpose. 16 months for a 2k laptop is not right.  Been through all BH claims routes.

 

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Tried ringing the manufacturer and seeing if they will do anything.  I did that with my broken Kindle at 14 months old with the warranty expired and they sent me a brand new replacement .

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

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