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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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The National Bank of Ras Al Khaimah/IDRWW Courtclaim - old UAE Loan/CC


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Then you must counter and refute that evidence in your opposing statement as to why their application should be denied.

 

Interesting little bit of info with regards to expert testimony in SJ applications....you should use it in your statement.

 

Cap 1.PNG

 

https://heinonline.org/HOL/LandingPage?handle=hein.journals/davlr22&div=9&id=&page=

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On 21/04/2021 at 12:16, Andyorch said:

Yes an application for SJ will pause the main process.....and take priority or sometimes the application can be heard at the same time a CMC is held to discuss the main proceedings.

 

You wont know if the claimants have been granted permission to use an E W that is between the claimant and the court...your agreement will only come into play if you agree with the findings of said expert.....not whether you agree they can use one.....

 

Re venue you must push and insist that the hearing is held at your local county court as you are the LIP....and that's for both...SJ application and main hearing assuming they fail to get SJ.

 

Andy

 

This is the response from the court re venue Andy & the inclusion is the expert report and it’s reference in their WS, can I still push / insist to move to local court?

 

What you say is correct in relation to hearings where the parties would be attending in person.  However, this present hearing is by telephone conference and geographical location is not significant.  It will be open to you at the hearing to request transfer of the case to Xxxxxxx. 

 

The Judge may deal with that particular point when you raise it, although the hearing is to resolve the issues raised in the claimant’s application.  Depending on the outcome of that hearing, the Judge will give directions as to preparing the case for trial, and will consider at that time whether expert evidence is necessary, as well as whether transfer is appropriate.

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There is no need to attend as its a telephone hearing to discuss the claimants application for SJ...as I said above and now confirmed  the DJ is dealing with their application and allocation at the same time.

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Yes and in particular why a expert witness testimony should not be required in an application for summary judgment.

 

Post your draft here nearer to the time.

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Morning Andy / Everyone-  WS draft enclosed if you can have a read / review / advise?

 

I'll need to complete this and send this week as the court states 2 clear days before the hearing in their documents

 

TIA All, I'm nervous about the whole hearing thing so any help / advise appreciated!

Redacted witness statement.docx.pdf

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Its a little wordy.....but you have covered all the main points. If I may suggest that you move all re their application for SJ and expert witness testimony to the intro of the statement IE 4 before point 2...then run into the background.

 

The statement would be ideal if it was a statement submitted as part of the normal process IE after allocation...but this statement is simply to defeat their application for SJ and the use of a expert witness in said application...you must get the Judges attention within your first opening paragraphs.

 

Andy 

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I normally draft a statement in response to SJ with the following intro and conclusion.

 

I Mr ******, being the Defendant in this case will state as follows; I make this Witness Statement in objection and to oppose the claimant application for Strike Out/Summary Judgment in view of my defence submitted to the claim dated xxxxxx pursuant to CPR 24.5 (1) a/b.

 

I will respond to each paragraph of the same numbered as in the claimant’s statement.

 

Intro

 

 

Summary

 

17. Therefore paragraphs 19 – 20 I respectfully request the court dismiss this application for Strike Out of my defence /Summary judgment, that there are compelling reasons as to why this claim should be disposed at trail and put the claimant to further strict proof to disclose the requested documents on which their claim relies upon.

 

Should the claimant fail to comply their claim be struck out under CPR 3.4 as having no basis.

 

 

Also you will be required to finish it with the updated statement of truth.

 

 “I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

 

 

 

.

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So I’ve had a second witness statement arrive this morning- not looked at it yet but will do & post up later.

 

the hearing is next week- so doesn’t give much opportunity to respond to any points 

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Supplemental witness statements can be served not less than 3 days pre hearing......and usually its agreed between parties that they will add further statements.

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Ok, so pushing their luck procedurally again then as the hearing is Wednesday PM and no agreement to add from me.

 

what is your recommendation to deal with this please Andy?

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I will give you my opinion and advice when I've read the content :-D

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That's not a Supplemental statement in addition....its the main statement.....have they not already summitted their statement in support of their application ? 

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Yes they have Andy already submitted a statement in support of the original SJ application.

 

they have submitted this supplementary/ second statement following receipt of a copy of my WS- which was written in response to their original WS submitted with theIr SJ application 

Edited by Imnotthere
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So not a supplemental...more a re draft after having received yours.....its not headed " Supplemental Statement "

 

Does it vary much to the original application statement ?

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The covering letter states second witness statement Andy, but nothing in the un redacted version that states it as a supplementary statement or secondary statement.

 

does it vary, I’m not sure it does other than the last point re costs.

 

Id say that in the “secondary statement” they are giving a response to the points I have made in my WS in response to their original WS, trying do defend my arguments.

 

i can upload their original WS again, if that would be of help as your input is appreciated as always.

 

 

 

 

 

 

 

 

 

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Yes please upload the original then I can have a quick scan.

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Struggling to see much difference...but the first is dated 28th Aug 2020 made with application and the date of this second ?

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You recall I stated that your statement was a little wordy...well this is a direct result of what happens...your feeding information for them to use against you. A statement in response and objection to a SJ application should really only deal with the points based on their application and why you need to inform the court that this application is not suitable for the claim and it must proceed to a hearing.

 

Summary judgment applications must meet the stringent requirements of CPR 24 to qualify and be suitable to dispense with the need for the claim to proceed to full trial.

 

Are you following this topic ?  Their application been dismissed.

 

 

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