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    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
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The National Bank of Ras Al Khaimah/IDRWW Courtclaim - old UAE Loan/CC


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Name of the Claimant ? The National Bank of Ras Al Khaimah

 

Date of issue – 03/06/2020 

 

 

Particulars of Claim

 

What is the claim for – 

 

1.The Claim is for repayment of a credit card and loan debt incurred by the Defendant whilst resident in the United Arab Emirates. 

 

2.Pursuant to Practice Direction 16, this claim against the Defendant is a claim for payment in a foreign currency; namely Arab Emirate Dirham's ("AED").

 

3.The claim is so pleaded because AED was the currency borrowed by the Defendant and advanced by the Claimant under the terms of the Credit Card and Loan. Adopting the foreign exchange rate of www.ft.com as at  the claimed sum of AED XX,XXX equates to £XX,XXX. 

 

What is the total value of the claim? AED 77000

 

Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? No

 

Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred?No

 

Did you inform the claimant of your change of address? NA


Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Loan / CC

 

When did you enter into the original agreement before or after April 2007 ? No

 

Do you recall how you entered into the agreement...On line /In branch/By post ?

 

Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? No

 

Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Creditor

 

Were you aware the account had been assigned – did you receive a Notice of Assignment? No

 

Did you receive a Default Notice from the original creditor? No

 

Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? No

 

Why did you cease payments?

 

What was the date of your last payment? Feb 2018

 

Was there a dispute with the original creditor that remains unresolved? No

 

Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? Yes

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Topic moved to Financial Legal Issues forum.

 

Andy

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you've not fully answered the questions in our link....

 

I will guess this is IDRWW on behalf of the original creditor?

can we have the full POC verbatim as written minus any pers details.

 

you say you've not moved? but you must have escaped from UAE to the UK?

when please?

and how many times have you moved within the uk since arriving?

as there would have been a lot of previous warnings and paperwork sent somewhere ..like the pre action protocol Letter of claim.

 

please expand upon your story inc what payments plans you had in the past and when with the original creditor.

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to The National Bank of Ras Al Khaimah/IDRWW Courtclaim - old UAE Loan/CC

Thanks for the reply, Apologies  I didn't provide the right information 

 

The Claim is for repayment of a credit card and loan debt incurred by the Defendant whilst resident in the United Arab Emirates. 

 

Pursuant to Practice Direction 16, this claim against the Defendant is a claim for payment in a foreign currency; namely Arab Emirate Dirham's ("AED"). The claim is so pleaded because AED was the currency borrowed by the Defendant and advanced by the Claimant under the terms of the Credit Card and Loan. Adopting the foreign exchange rate of www.ft.com as at   the claimed sum of AED XX,XXX equates to £XX,XXX. 

 

To confirm re moving / addresses- Moved from the UAE back to the UK, haven't moved since coming back to the UK. This was in March 18.

 

I haven't received any documentation prior to the claim form, no PAPLOC.

 

No payment plan, but was in communication whilst in the UAE regarding financial problems. Left the UAE due to a variety of issues, mainly relating to my employment & the health of my wife.

 

Thanks

.

 

I will guess this is IDRWW on behalf of the original creditor?

 

Named Claimant on the form is the creditor- docs issued by IDRWWW

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Do you still have the agreement s??

 

Does it state they can raise court claims out of jurisdiction?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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This is probably important to clarify.

 

I do not have copies of any credit agreement(s). I have what appear to be "reconstituted" copies of application forms, which were submitted with the claim form

 

The terms are illegible on the loan application form, so I cannot verify either way in terms of what the document actually says re jurisdiction.

The Credit card application does not encompass detailed terms, these are in a separate document (copy also submitted)

 

The statement submitted by the sols with the claim form does make reference to various "terms" including jurisdiction - words to the effect that they can choose the court.

 

I can provide copies of all if that would help.

 

 

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so basically like all the other uae claimforms threads here

they are flying a kite to see if it will stay in the air.

 

it might way pay you here to do what you've suggested and scan everything they've sent in terms of paperwork to ONE multipage PDF.

read and follow our upload guide carefully please.

 

we've got till sunday to file the AOS and if/if not jurisdiction is worthy of contesting.

 

get the stuff up and p'haps andyorch will pop in an advise then.

 

just please be aware of what you read elsewhere and take it with a large pinch of salt!! if it's true or not.

they do and will use any trick in the book to exert pressure upon you.

now might be a very good time to insure things facebook and linkedin etc are blotted down tighter than a duck's...… in terms of privacy of relatives details etc.

 

one thing that strikes me it this is all rather very quick if you only escaped in march...ummmmm….

 

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks, appreciated - I've had a good read through similar threads

 

To confirm.

 

It was March 2018 I returned to our fine shores.

 

I have filed the AOS already, defend all and Jurisdiction.

 

I'll read the guidance on uploading the docs & pop them us as soon as possible.

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hehe yes I did read that wrong

so not quick then..

 

strange nothing prior to court claim from them mind 

as they should be abiding by the pre action protocol and issue a letter of claim

and they would have been numerous prior comms/letters going by their usual MO.

 

dx

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Post 9 upload<<clickme

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Did you contest jurisdiction?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...

There is a non exclusive jurisdiction clause in the terms  - so having read previous threads, I thought it was not wise to do so 

 

I have sent a 31.14 request for various documents to be provided.

 

neither the claim form

or POC contain any account numbers, no basis or calculation of how the claimed amounts have been arrived at, the POC doesn’t mention the claim number and is full of speculative comments and claims without basis or evidence.

 

Ill get all the docs redacted and uploaded so tomorrow so I can get the defence away, some input on that from @Andyorch would be appreciated 

Edited by Imnotthere
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What date is your defence due ?

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Goes from the N1 date..not received date so it will be Friday 3rd July.

 

Have you made a start ?   needs to be submitted by 4.00pm

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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Sure...upload your draft (in PDF Format) so only members can see it and then we can finalise if for Friday..I will run through your uploads and see if you have missed anything.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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Very good so far...well done.....should have it finished for Thursday latest.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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