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    • Hi All    I've spent 2 weeks without a phone and over 4 hours between phone and livechat talking to samsung about my broke s10e phone screen.   I bought the phone in June 2021 and long and short of it the phone screen broke while in my pocket. I made a call before getting in the car and it was fine. Went to make a call when I got out the car and the screen had cracked and some LCD damage. The LCD damage has now fixed itself. I called samsung to get this repaired and they flat out refused to repair it as it was physically damaged and their warranty only covers manufactuer defects and that all their phones are rigoursly tested. I told them that if all their phones are rigoursly tested and don't break in peoples pockets just like that then my screen must be one with a manufacturers defect and that it is covered by the warranty then. At which point after climbing as high up the chain as I could this was the only answer I would get.    Is there anything I can do here ? I am not lying about it breaking in my pocket. It's got a full phone case only things showing are front/back camera and fingerprint reader and no marks besides from placing my case on. I just don't feel that it's fair that they expect me too pay £190 to fix the screen when it is obviously defective. What if the replacement screen breaks randomly then they will just expect me to pay another £190 I expect.    I've also tried approaching EE who my phone contract is with to which I was advised to go  to samsung or they could quote for a repair or I could early upgrade.   Please any advice would be greatly apreciated I'm at my wits end here.
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    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
       
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
       
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
      I’m so stressed,
      can u appeal this or should I just accept it?
       
      Thanks for reading 
      • 16 replies
amyam10

VCS ANPR PCN claimform - berkeley precinct sheffield

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Summary Judgment or strike out...not Summary Dismissal ...that's employment law EB

 

Andy


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Issue is they failed to file defence after doing AOS.  What way is there round that one without spending more than paying the Judgment off?  We know the POC would be pants and defensible.


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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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None Im afraid....

 

https://www.justice.gov.uk/courts/procedure-rules/civil/rules/part12

 

Conditions to be satisfied

12.3

(1) The claimant may obtain judgment in default of an acknowledgment of service only if at the date on which judgment is entered–

(a) the defendant has not filed an acknowledgment of service or a defence to the claim (or any part of the claim); and

(b) the relevant time for doing so has expired.

(2) Judgment in default of defence may be obtained only –

(a) where an acknowledgement of service has been filed but at the date on which judgment is entered a defence has not been filed;


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That's what I thought, only option is to pay  greedy Simple the judgment  amount PDQ before it is Registered.


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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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the letter i received doesn't give any account details to whom payment should be made, or how to pay e.g. via phone , card etc

 

just says payment should be made to the person named at the address for payment, giving claimants reference and claim number

 

gutted, 

 

just came across this article from January 2020

i can't believe i misinterpreted / misread the  court documents i received.

 

i always thought the AOS was all i had to submit, until i received a court date and that i would have to file defence then.

Judge throws out fines issued at notorious Sheffield car park

Fines at a notorious Sheffield car park have been issued illegally after a judge dismissed charges against several defendants.

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you ring VCS and pay them with a card.


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

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Once the ccj is paid and out the way can a private charge be made against them for perhaps breach of GDPR p  and claim money from VCS and get their own back that way.

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That doesnt prevent you from applying for a set aside, it just states why the judgement has been made.

A set aside WILL be granted as long as you have a chance of winning and that chance doesn't have to be overwhelming.

 

I got a default judgement against a courier co and they asked for a set aside using entirely fictitious grounds so I contested it.

DJ Spanton a Hastings CC told me and the lawyer for the couriers that due to a High Court appeal decision all set asides SHALL be granted except in very limited circumstances and telling lies as to why they hadn't dealt with the claim wasn't one of those exceptions.

 

This was just over a year ago

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What about the matter of costs EB?  The set aside would cost the OP £255, whereas the judgement is "only" for £185.


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Should get them back if they win,  Its in the press about the issues at that place and VCS had a spanking over it, its OP's gamble.


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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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i don't want to make any more mistakes , as i am not really familiar with legal stuff. and cannot really afford to lose any more money, so i just decided to cough up and take this as a learning experience ,

if i come across anything like this again , i will hopefully have some idea as to how to deal with it.

 

thanks to everyone who gave their time and helped

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Thanks for letting us know, we all make mistakes, so don't be hard on yourself. 

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We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

 

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Seconded.  Just learn from the experience for the next time and make sure this is the last money you ever give these sharks. 


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 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

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will do, and really appreciate all the support, makes me feel a lot better

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