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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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VCS PCN Claimform - Broomfield Developements Broomspring Close. S37XA


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CPR 31:14  Done ready to send tomorrow.   Hi, this alleged infringement occurred in 2015, do I try and get picts in situ now or wait for their witness statement.  I have posted CPR.31.14 reg

No, no result yet,  but I would like to pay site this amount whatever the outcome, it’s here when people need it.   I think it’s a matter of principle.   Also I know CAG pain to these,

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the letter is without prejudice so no you cant mention it and nor can they.

abuse of the court by making that threat when you have denied you owe a bean

 

If properly used a without prejudice letter is useful for entering into negotiations but that is not the intention here,

they are still asking for more money than they are lawfully entitled to even if they win so hardly  being an honest broker.

 

What you can do if you are minded to waste a stamp is to tell them that you decline their offer as there is no cause for action so the claim isnt genuine recovery of a loss and the without prejudice letter isnt a genuine attempt to enter into negotiations with a view to settle but just another feeble attempt at harassment and abuse of process.

 

That will sink the letter without trace

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  • 2 months later...

Hi all. 

I just got a court date for the November 2020. 

They say in the letter the Judge wishes to deal with the matter on paper because off the current pandemic. 

 

This has thrown me, I wanted to be there to say things. 

I have to fill a form in and send it back to court, to say I agree or not,

 

N159, any advice on this will help.

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You can insist on a hearing in person, by phone or online I think, your reason is you want to cross examine the person who wrote their WS on several points.  Also  but not given as a reason obviously is that the fleecers lies cannot be challenged if Judge is looking at paper submissions. .

 

Others will be along soon with further pooints.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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most of the recent PPC claimform threads have this already

simply read one of them.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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Thanks for replies,  I have looked at at forum posts, still in muddle what’s to do.  I think I will ask for a phone hearing.

 

Not been to well lately.

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might be best to state you would rather have a face to face hearing, but most certainly object on the papers only hearing as you wish to cross examine the author of their WS.

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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Hi, dx100uk.  If I request a court hearing it will drag on.  I’ve been unwell so it would not help me if this dragged on.  I think phone hearing will be best under the circumstances, thanks again.

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It most likely will be a phone or online during the Coronavirus crisis. If your WS has trashed his robo POC, and he thinks he will lose he might bail and discontinue.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

 

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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In normal non-COVID times you would have a choice between a case decided on the papers, or in person.  We always says to demand a case in person, because otherwise the fleecers will send pages & pages of lies which you won't be able to challenge.  Plus it costs them to turn up, they're too stupid to deal with their own cases and so have to use solicitors, so often they give in before the court case.

 

Due to COVID it will likely be a choice between a case heard on the papers, on a phone hearing.

 

So write to the court and say you don't accept a hearing on the papers as you wish to cross examine the person that wrote the WS, as brassnecked & dx say, but say a hearing carried out over the phone or by other remote technology as the court deems fit is fine.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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Hi FTMDave, I rang court up, they were very helpful, explained I did not want paper hearing as I will need to question their particulars of claim.  I also would wish to challenge WS statement orally if I have to.  They said best thing was to hold it by telephone so I could do this.  They gave me email address so I can request telephone hearing and they will send it to the judge,

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That seems ok it puts them in a spot, the last thing Simple wants is his rubbish POC and cut 'n paste WS to be challenged in a hearing.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

 

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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