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Kismet878

Lowell chasing of British gas debt - back billing issue?

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Sorry this is a bit long but i feel i need guaidance. 

I lived in a 1 bed flat for roughly 3 years. 
Paid all my estimated bills as at when due.
couldnt find the meter. 
neither could the reps BG sent. 
Moved out & closed my account. 
paid what they said i owed. 
this was roughly June 2015. 
 
I moved out of country as i'd gotten a job. 
December 2015 i get an email saying i owe 2700 for electricity as my meter had been read. 
I called to dispute. 
Opened up a case in resolver nothing came of it. 
it closed due to inactivity. 
 
I moved back to england last year and have been living at my parents. 
i received a letter from Lowells saying that i owe money.
 I opened up a case with the Omsbudsman and was asked british gas to write the debt off and apologize. 

 

Was told they would be writing it off as it was with a 3rd party dispute. and they would be sending an apology. (Attached the proposal i accepted) 

 

Now im unsure if the matter is truly closed or if im still going to be chased by lowells for the debt.

i have not communicated with lowells at all. 

 

Truly at my wits end. 

 

 

Screenshot 2020-05-19 at 12.53.55.png

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when did lowells chase you?

 

dx

 


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

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 saw the first letter a week or so ago but it was from the week before or so, hadnt checked my mailboox in a while...  went to the Omsbudsman once i saw it. 

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send lowells a copy of the BG decision


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

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Thank you so much. Will do once i get the apology email. 

 

I cant be liable for anything anymore can i ?  

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not if bg wrote it off no

 

pers i'd send what you have now.

apology letter is immaterial to the actual issue.

 

dx


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

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Okay thanks will send the screenshot & relevant details to lowells.. hopefully this should see the matter closed. 

 

 

 

thanks again! 

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If Lowells have bought the supposed debt they have bought a debt with a cash value of ZERO regardless of what it said on the computer printout at the time

they might have a beef with BG but tough, nowt to do with you.

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