I Have been with Virgin Media on a discount plan for broadband and phone which ends next month and is set to double in cost. Virgin are not answering phones, there is no option to cancel via email or online. I have written to the cancellation address on mY contract and also Head Office stating the account number and date I wish to cancel via recorded delivery.
Further problem is we are moving home at some time this month and concerned about leaving the property with a live phone line for the new tenant to use. Where do we stand legally with this and is postal cancellation fool proof?
Thanks in advance.
Just wanted to update as it has been over a calendar month now.
- I declined compensation but Packlink made the transfer anyway
- Sent an SAR to Hermes on 01/07 but I'm not sure it was acknowledged as such, because I received another generic reply on 02/07. Are they in breach of their obligation?
I guess the next step is to send a claim letter to Hermes giving them 14 days?
Well, it's been a while but HMRC sent me the 'proof' of which consisted of around 12 letters one of which was stuffed full of papers of which I cant understand. Moving on a few months I now have LCS contacting me asking for payment
Father passed away - Ardent Credit Services (Vodafone) now claiming he owes money. Read more at https://www.consumeractiongroup.co.uk/topic/423040-father-passed-away-ardent-credit-services-vodafone-now-claiming-he-owes-money/
I was in Sainsbury’s today and did scan and shop.
I arrived in after a busy day at work and immediately got distracted by the clothes.
I put a few things in my trolley and then did a shop.
I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
I did and they took me upstairs.
I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
I offered to pay for the goods but the manager said it was too late.
He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
The cost of the items was about £40.
I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
I feel terrible. I have to declare this to my employer and NMC.
They kept me in a room on my own with 4 staff and have banned me from all stores.
The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
I’m so stressed,
can u appeal this or should I just accept it?