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No word from Abbey!!


Guadge
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I have just realised that the initial DPA letter I sent to Abbey, re the Abbey credit card, has now exceeded the 40 day limit, with no response. This hasn't happened to me with any of the others. I will phone and report them to the information officer tomorrow, but just wondered if anyone else has come across this?

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They replied to all my letters but i sent the normal letters not a DPA request and was for normal banking accounts and not credit card. The more they do wrong though the better your claim (once you know how much they owe you)

  • Confused 1

Abbey Claim

27/03/06 Served Claim, acknowledged 05/04/06, 24/04/06 Defence entered & 50% offer. 25/04/06 accepted 100% ofer via email.

 

Alliance & Leicester

LBA sent 27/06/06, Claim Started 25/07/06, 14/08/06 Charges refunded!

 

Barclaycard: DPA 21/04/06. Prelim 12/05/06, LBA 26/05/06, Claim issued on 27th June. Acknowledged 03/7/06, 20/10/06 Court Date Set: 8th December

 

Barclays: DPA 21/04/06, statements arrived 02/05/06, prelim 06/05/06, 21/05, LBA, Barclays offered 50% 1 day after LBA deadline. Refused and claim started 5/6/06. Acknowledged 9/6/06, defence entered 07/07/06, allocation questionnaire sent off. Court Date October 25th, case settled 24/10/06

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I am worried that I have sent to the wrong address. I have sent to the Abbey card to the normal billing address, but I notice that it is actually owned by MBNA.

I'll see what the data commissioner guys say tomorrow. Thanks.

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I really hope you havent sent it to the wrong address. This would cost you a further 40 days. Any normal company would have forwarded it on. Abbey obviously dont need an excuse cus there s..t!

Abbey Claim

27/03/06 Served Claim, acknowledged 05/04/06, 24/04/06 Defence entered & 50% offer. 25/04/06 accepted 100% ofer via email.

 

Alliance & Leicester

LBA sent 27/06/06, Claim Started 25/07/06, 14/08/06 Charges refunded!

 

Barclaycard: DPA 21/04/06. Prelim 12/05/06, LBA 26/05/06, Claim issued on 27th June. Acknowledged 03/7/06, 20/10/06 Court Date Set: 8th December

 

Barclays: DPA 21/04/06, statements arrived 02/05/06, prelim 06/05/06, 21/05, LBA, Barclays offered 50% 1 day after LBA deadline. Refused and claim started 5/6/06. Acknowledged 9/6/06, defence entered 07/07/06, allocation questionnaire sent off. Court Date October 25th, case settled 24/10/06

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No, I didn't! Five other banks just sent me the info anyway, and Alliance and Leicester asked for the £10, which I then sent. Can they just ignore me, then? Shall I start again, sending the £10?

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Sorry to tell you this, but yes they can!

 

Same happened to me! The 40 day clock does not start ticking until they get their £10 fee!

 

Suggest you send the DPA again, to your branch, recorded delivery and enclose a cheque or ask them to take the money direct from your account, stating the fee is £10.

 

I think it will cost you about £2.50 to send first class recorded if the cheque is enclosed or about £1 if no money enclosed.

 

Good luck. Let us know how you get on

 

LOULA

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Damn! Thanks then. It's not an Abbey account, it's the credit card. I'm not even sure I have the right address, but will look into it, and let you know. Thanks again.

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I would send all paperwork to the registered office address off on of your credit card statements.

Abbey Claim

27/03/06 Served Claim, acknowledged 05/04/06, 24/04/06 Defence entered & 50% offer. 25/04/06 accepted 100% ofer via email.

 

Alliance & Leicester

LBA sent 27/06/06, Claim Started 25/07/06, 14/08/06 Charges refunded!

 

Barclaycard: DPA 21/04/06. Prelim 12/05/06, LBA 26/05/06, Claim issued on 27th June. Acknowledged 03/7/06, 20/10/06 Court Date Set: 8th December

 

Barclays: DPA 21/04/06, statements arrived 02/05/06, prelim 06/05/06, 21/05, LBA, Barclays offered 50% 1 day after LBA deadline. Refused and claim started 5/6/06. Acknowledged 9/6/06, defence entered 07/07/06, allocation questionnaire sent off. Court Date October 25th, case settled 24/10/06

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Hiya Guadge

 

I too have an abbey credit card which is run by MBNA - if you look in the 'other institutions' section, there is a section called MBNA and all the details are in there, my thread is in there too, so you can have a look if you like,

 

all the best, xx

Abbey claim: £972.00; Req for Refund letter sent 22.05.06

HSBC claim: sorted!

Citibank credit card claim: sorted!

Abbey/MBNA credit card: sorted!

Smile credit card: 2nd LBA sent 09.06.06

Capital One credit card: sorted!

..........................

Parachute deployed and everything moved ... GO GET 'EM !!

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If that's where you think it should be? Yes then please. I never really knew where to start the thread. Thanks a lot.

 

 

 

MOD NOTE: THREAD MOVED TO MBNA AS REQUESTED

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  • 12 years later...

This topic was closed on 09 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

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