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    • https://www.nationaldebtline.org/EW/factsheets/Pages/debtrelieforders/droadvice.aspx   https://www.nationaldebtline.org/EW/factsheets/Pages/debtrelieforders/droadvice.aspx
    • I would have thought it easier in small claims.  Your wife very kindly and considerately wrote to her employer offering more notice than she was obliged to do.  No doubt she had the best interests of her employer in mind and wanted to give them adequate time to plan ahead and find a replacement.  To her amazement, her employer took advantage of her kindness and unreasonably treated her notice as taking immediate effect, blah, blah blah.   Personally, I think an argument like that is quite likely to succeed in small claims where they won't be accustomed to arguing the niceties of employment contracts.  It's obvious your wife is being taken advantage of.   Again, I think you are more likely to get an even-handed and fair hearing in small claims than at an ET.   However, I'm not a lawyer and I'm definitely not an employment lawyer.  See what others advise and whether anybody else thinks it would be easier and more likely to be successful simply to sue.  (Oh - and remember if you want to sue them for the money you've got six years to do so, whereas the time limits for ETs are ridiculously tight.  Can't remember off the top of my head but is it something stupid like 60 or 90 days?  Ridiculous).   Of course there may then be issues about getting future references from them.  But if you go down the ET route that'll likely be a problem anyway.    
    • say i was going to write to all these about the debts and try get deal to reduce monthly payments and stop all interest do I write to them first or do I stop payments then write to them ?   Same if I was going for a DRO do I just sort out and apply for that first or stop all payments then apply for it .   Also I see for a DRO it says ive got to go through  an authorised debt adviser so who do i go to about this and at moment we still on lockdown here in wales and not many places open .   Last off ive asked regarding pro rata forms and still cant find any 
    • Yes but I think in a small claims court it will be far harder to prove. I have plenty of evidence to discredit the Director but again it could still not be enough.   She will be a month with no money and I think it’s far more risky than a tribunal where this action alone could result in the desired outcome.   I have said to her to request a face to face meeting to enable both parties to conclude, ideally resolve and at that point we can decide what action we wish to take.    
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Buzz88

Wedding Supplier Cancellation

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Hi guys, 
To cut a long story short sadly my July wedding has fallen foul of COVID-19 and I have had to cancel due to the uncertainty. 

 
I am now in the process of contacting Suppliers, most have been fine with issuing refunds including any deposits paid however I am having an issue with one particular Supplier. 
 
I have paid 50% of the invoiced price to the Supplier (they invoiced me for 6k and I have paid 3k)

During booking I was not sent a copy of any terms and conditions nor was I made to sign anything.
I was just given an invoice.
 
I have reviewed our email correspondence and not once does the Supplier mention that the deposit and any monies paid are ‘non-refundable’ so I feel I am entitled to all of my money back. 
 
Could anyone else shed any light on my situation?
Should I continue to push for the money?
As I cannot afford to write off 3k.

Thank you guys.

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Hi Buzz and Welcome to CAG

 

First off if you would name this supplier and what should they have supplied...how did you book it (On line/shop/phone).....how did you pay for it. The name is important then we can dig up their terms and conditions of business.

 

Regards

 

Andy


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Hi Andy, 

 

Thank you for coming back to me, 

 

They were due to be providing decoration for my wedding, tablecloths and aisle decorations etc.

They do not have a website or any terms and conditions at all.

They have a Facebook and Instagram page but nothing else.

 

I booked and paid for it via direct bank transfer. 
 

Thank you and Stay safe. 

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ouch bank transfer is very difficult to get back 

 

names them please..

 

who advised you to use bacs and by what method..phone email pers face to face talk?

 

dx

 


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

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if you want your money back you will have to name the company....or at the least a link to their FB page.


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your thread please PM me a link to your thread

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When were you due to pay the balance?

Now they wont be able to perform their side of the bargain unless Boris changes things so they would have to refund you anyway.

My bet is like a load of other small businesses they are waiting for the govt money next month to see them through so even if you took action you wouldnt get anything.

A lack of written terms helps you as a consumer when it comes to them saying they you agreed to something as they will have to show some proof other than the payment of the deposit.

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