Jump to content


  • Tweets

  • Posts

    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
    • Even on their map on their website, these parking rules encompass the whole pleasure park - there is no dedicated area for permits and another for free parking as stated. royal leisure park praking area map.pdf
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

VCS Claim - Berkeley centre - landowner contract?


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 1390 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi All,

I've got a WS and evidence bundle to put in by wednesday. My main thread is here:

forums dot moneysavingexpert dot com /discussion/6082400/claim-form-from-vcs

 

So I've just got a quick question. re this thread:

I was wondering if @Legggy or someone might be able to DM me with the claim number that was dismissed on the grounds of the contract being 2 hours please?

 

I assume no-one has a copy of the actual parts of the contract that stipulate 2 hours. As the one linked above does not.

 

Thanks,

R

Link to post
Share on other sites

I think the best thing you can do is to tell your own story here independently and see what people have to say. You might find it interesting to compare the responses here with the responses you get elsewhere.

Link to post
Share on other sites

Sure -

I received the classic LBA from Vehicle Control Services Ltd around sept last year for staying in the Berkeley Centre Car Park, Sheffield. Staying for 102 minutes, falsely believing the max stay to be 2 hours, as it used to be.

I'm defending as the keeper of the vehicle under POFA

My defence is a combination of

  1. T+Cs don't specify a PCN will be issued for failure to purchase a ticket
  2. Signs leading to and within show Excel Parking Services Ltd logo and legal address, claim has been brought by Vehicle Control Services Ltd, therefore VCS is stranger to contract
  3. Claimant put to proof that it has proprietary interest in the land
  4. Change in max time allowed without making it clear on signs is "predatory behaviour" against IPC CoP
  5. Long defence on arbitrary fixed sum of £60 added is double recovery and abuse of process

Can I just ask a dumb question? What's the difference between my defence and WS? Can I add new arguments to WS referring to new evidence?

 

I was hoping to add the new evidence that the contract between landowner and VCS stipulates two hours.

 

Many thanks,

R

Edited by Rotarion
Link to post
Share on other sites

Others will be along with questions and advice which specifically address your situation.

However, the defence would be a document which simply addresses their claim point by point. That's all you have to do with a defence. The claim will make certain assertions of the existence of a duty and that you breached the duty and that damage was caused as a result et cetera.

You will simply have to address each point in saying either that you agree – sure that you don't agree and that they've got it wrong – or that you don't agree and you want them to prove what they say.

A witness statement is in a way more generalised. This is where you give your own version of events which may well address issues which haven't been raised or noticed by the claimant.

Does that help?

Link to post
Share on other sites

Yeah that clears it up somewhat thanks!

 

My WS is below if anyone's interested and can possibly give any comment please! Defence is also attached
I haven't mentioned abuse of process with the double recovery attempt. Mention that too?
Also the evidence bundle from VCS was sent to my service address, due to a complicated situation I had it sent to me 5 days ago, but bc royal mail have slowed down I've not received it yet and I'm due to drive back to my service address tomorrow to start working again on monday! As a result I probably won't be able to see what's in that bundle before I submit my WS. Is there anything I can do? Go in to the courts or VCS's office on Monday and request another bundle? I work right next to their office!
  1. I am xxxxxx, the Defendant in this matter and keeper of the vehicle of registration [REG NO], I will say as follows:

 

  1. The car park in this matter, the BERKELEY CENTRE CAR PARK (“the car park”) in Sheffield, has historically provided 2 hours free parking. Some time before the supposed contravention date of 25/07/2019 this 2 hours free parking was reduced to 1 hour free parking. A fact that is not reflected on the signs at the entrance to the car park, as shown in [CD REFERENCE]. The sign only mentions a “pay car park” and “maximum 2 hours stay”, which to an unscrupulous driver would not imply any change in car parking rules from before.

 

  1. The driver stayed, according to ANPR, in the car park for 102 minutes [CD REFERENCE (gdpr p15)]

 

  1. As the keeper, I then received a number of harassing letters [CD REFERENCE gdpr pgs 11-17] which claimed I’d contravened the car parking rules. I believed these letters originally to be incorrectly sent, knowing the car park in question offered 2 hours free, and seeing that the duration of stay of 102 minutes was below this limit.

 

  1. I don’t believe that the new signs make it sufficiently clear that there has been any change in car parking rules. Please see the old entrance sign here [CD REFERENCE], and the new entrance sign here [CD REFERENCE]. There is no substantial difference in the information offered on these that would imply any changes to the rules.

 

  1. The claimant in this case is not the proper claimant. As can be seen in the signs within and around the car park [CD REFERENCE]. The logo and legal address for “Excel Parking Services Ltd” is prominently displayed. Therefore, any contract that would be entered into must be with “Excel Parking Services Ltd” and not “Vehicle Control Services Ltd”

  2. Vehicle Control Services know this to be the case as there have been many dismissed cases and discontinued claims.

  3. Vehicle Control Services -v- Ms A. C6DP7P37 at Birmingham County Court. Dismissed. Wrong Claimant.

  4. Vehicle Control Services -v- Unknown. C1DP3H5V at Birmingham County Court. Discontinued. Wrong claimant.

  5. As well as all of the following Discontinued claims. A8QZ6666, 3QZ53955, C8DP9D8C, C2DP0H7C, C1DP3H5V and C8DP37CH et al, all discontinued when it was pointed out to BW Legal that VCS had no right to pursue the matter as they were not the rightful claimant.

  6. It is denied that the defendant entered into a contract with the claimant

 

 

Statement of truth

I believe that the facts stated in this Witness Statement are true.

 

Signed

Date

 

defence.pdf

Link to post
Share on other sites

looks all good to me.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

'Unscrupulous driver' ?

 

My time as a Police Officer and subsequently time working within the Motor Trade gives me certain insights into the problems that consumers may encounter.

I have no legal qualifications.

If you have found my post helpful, please enhance my reputation by clicking on the Heart. Thank you

Link to post
Share on other sites

shame you filed that kitchen sink defence mind

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

plenty of other Berkeley centre threads to pick through going back years. Also read up about thsi site on the parking pranksters blogspot. Alex hasnt posted therwe for a while but it does contain a number of case reference numbers.

Give enough detail and VCS will realise they ahve been rumbled again and be forced to drop the claim at the last moment or suffer a possible costs order for unreasonable behaviour

Link to post
Share on other sites

Yeah I'm reading anniebattle's thread - it's a long one!

 

They've said they're now claiming the damages from me as the driver. As I sent a letter to my MP, in which I apparently claimed I was the driver. So I guess I can't rely on POFA against the £60 extra sum.

 

I was also going to defend the fact that the contract is between a land management agency and not landowner. The attached documents are their claim to the contrary. 

 

PDF of landowner contract attached, PDF of claimant's defence of landowner contract also attached.

Landowner_defence is all the paras claiming they have right to claim even though there's no chain of authority from landowner to them, is this defendable?

Landowner_defence_2 pdf is their claim they are sister companies. They're not - VCS is a subsidiary of Excel as of April 2018

 

It's worth noting these two points:

  1. Contract is between EXCEL PARKING SERVICES LTD and xxx
  2. CONTRACT CLAUSE 3.5 states that "The Company [EXCEL PARKING SERVICES LIMITED] has the absolute right to demand and collect in its own name, the Parking Charges"

So my WS pertaining to these points is

 

Para 46 Contract Party

 

  1. The Claimant claims that “Vehicle Control Services Ltd” and “Excel Parking Ltd” are sister companies. Whether or not this is true is immaterial, the landowner contract provided by the Claimant states it is between EXCEL PARKING SERVICES LIMITED and THRE (UK) PROPERTY FUND. In this contract, paragraph 3.5 states that “The Company [EXCEL PARKING SERVICES LIMITED] has the absolute right to demand and collect in its own name, the Parking Charges”. VEHICLE CONTROL SERVICES LTD is a separate legal entity and has no right to “demand and collect” parking charges as a result of this contract.

 

 

docs2.pdf

Link to post
Share on other sites

demand and collect but no right to issue court claim on behalf of the land owner and neither to vary the original planning permission free parking times without written variance giving permission from the council planning authority neither.

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Isn't a court claim covered by the stipulation of 3.5 "which may extend to debt recovery and/or court action"?

And I've also spotted 3.10 which says they can assign these rights to any third party. My point is not correct

 

And I've got no evidence of the planning permission stipulation of 2 hours free parking, tried to get it but no luck!

I don't even have the claim number that was struck out that day in Jan.

Link to post
Share on other sites

Their para 58 is a little demeaning, and this paralegal's just moved some of the judge's words around to patronise me!

Here's my response, is this correct?

 

Para 58 Right to claim damages

 

The Claimant cites [VCS v HMRC 2013] in order to confirm their right to grant license to park, and further, to then claim damages as a result of breach of contract. Although this case grants VCS the power to enter into a contract, it does not “of course, mean that VCS necessarily did enter into a contract with the motorist to permit parking.

 

So it is necessary to consider whether it did.

”[para 23].

 

One of the facts of this case says

“VCS's clients ("clients") are owners or lawful occupiers of car parks or land.

VCS enters into a contract on standard terms and conditions with each of the clients under which VCS agrees to provide the client with "parking control services"”[para 2].

 

Since nothing has been provided to show that VCS has a contract with the landowner or lawful occupier of this car park, as the facts of this case were judged upon, then it cannot be relied on to prove a formation of contract, or that damages are lawfully due.

 

VCS v HMRC 2013

The flaw in the reasoning is that it confuses the making of a contract with the power to perform it.

 

There is no legal impediment to my contracting to sell you Buckingham Palace.

If (inevitably) I fail to honour my contract then I can be sued for damages.

 

On the stock market it is commonplace for traders to sell short; in other words to sell shares that they do not own in the hope of buying them later at a lower price.

 

In order to perform the contract the trader will have to acquire the required number of shares after the contract of sale is made.

 

Moreover, in some cases a contracting party may not only be able to contract to confer rights over property that he does not own, but may also be able to perform the contract without acquiring any such right.

 

Thus in Bruton v London and Quadrant Housing Trust [2000] 1 AC 406 a housing trust with no interest in land was held to have validly granted a tenancy of the land to a residential occupier.

 

The tenancy would not have been binding on the landowner, but bound the two contracting parties in precisely the same way as it would have done if the grantor had had an interest in the land.

 

Thus in my judgment the Upper Tribunal were wrong to reverse the decision of the FTT on the question whether VCS had the power to enter into a contract.

 

Having the power to enter into a contract does not, of course, mean that VCS necessarily did enter into a contract with the motorist to permit parking. So it is necessary to consider whether it did.

 

VCS_Contract_Defense.pdf

Link to post
Share on other sites

you don't need to keep uploading the same docs..

and its not a contract defence its part of their witness statement..you are the defendant, they are the claimant....

 

might be best to upload their complete WS and exhibits too please

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Ok - uploaded here. Thanks for your continued help!

I've been sent a message by Legggy, I hope with the case number of the dismissed case earlier this year!

But the messaging system doesn't seem to be working?

 

output.pdf

Edited by Rotarion
Link to post
Share on other sites

 No Problem,

their WS actually is really badly formatted, Their paragraphs are not continuous, and there's two paragraph 50s! (p13 and p17)

 

I think it's a junior paralegal trying their best to mix the cookie cutter WS with specific defences against mine.

Link to post
Share on other sites

I cannot find t5he case you were asking about either.

 

However, if VCS has planning permission to erect signage and ANPR cameras [pretty doubtful] under Town an Country [Advertisements ]regulations 2007, Councils normally require 3 hours waiting time not 2.

 

However, to change the hours from 2 free hours to only one would require further permission from the Council.

If they don't have either permission from the Council, they are acting illegally, not unlawfully-there is a big difference. 

And they state in their WS that they comply with all legal requirements-without which they cannot get information from the DVLA.

 

 

 

As the payment wasn't made, you were trespassing and that is not covered in the agreement with the landowner's agent.

 

I hope that you have time to add these to your defence.

 

On another note, I think you should have a serious word with your MP for breaching data protection by sending your letter to VCS.

 

Link to post
Share on other sites

Hi - thanks for the info

- I still don't quite get whether the costs are for breach of contract, or damages for tresspass.

It's not clear at all.

 

I've already submitted WS and evidence in a bundle,

 

can I add supplementary statements?

I've been told I can email the courts and claimant.

 

I don't know if the MP sent my letter to them,

he just sent them a letter mentioning that I had a PCN from them and had complained.

 

Can you point out where in the Town  And Country Regs 2007 3 hours min stay is stipulated please?

 

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/7678/321506.pdf

I can't find it here

Link to post
Share on other sites

they can't charge anyone for trespass

 

you want the granted planning permission for the site itself

 

there wont be anything in the 'act ' you quote.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...