Jump to content

You can now change your notification sounds by going to this link https://www.consumeractiongroup.co.uk/index.php?/&app=soundboard&module=soundboard&controller=managesounds

 

You can find a library of free notification sounds in several places on the Internet. Here's one which has a very large selection https://notificationsounds.com/notification-sounds

 

 

BankFodder BankFodder

 

BankFodder BankFodder


Recommended Posts

A week ago I decided to sell something on shpock and a few days ago I finally sold it for £30 + £6 delivery the day after somone came to my door to collect it this person was from parcel2go. Now this morning the same person delivered the exact same envelope but empty what should I do? Screenshot_20200430-130321_Shpock.thumb.jpg.b4ee6ec6e5c92647cb5d0b908152f866.jpgScreenshot_20200430-130338_Shpock.thumb.jpg.178197cf9282ab35f14721d6b53cf67c.jpg

Share this post


Link to post
Share on other sites

Sorry, but are you saying that the identical person who collected the item from your front door then apparently delivered it somewhere else the envelope was empty?

Are you suggesting that the person who collected it from you is kept it themselves and simply pretended to deliver it to the recipient?

Roughly where you in the country – and where is the recipient in the country?

Did you book Parcel2Go to come and pick up the item from you? Parcel2Go simply a broker – and they would have organised the delivery through some of the company – typically through Hermes.

What can you tell us about that


Share this post


Link to post
Share on other sites

The way shpock works is it uses parcel2go for the delivery and parcel2go used parcel force worldwide and they come to my house to collect the parcel and then deliver it to the given address the person who bought the item then reported to me that the package was empty and the seal broken open the buyer also managed to get an image of the person from their ring doorbell

 

 

Share this post


Link to post
Share on other sites

Okay, but how do you know that the person who made the delivery is the person who collected the item from you? Once again, are you both in the same part of the country?


Share this post


Link to post
Share on other sites

I recognised the person who collected it from the buyers ring doorbell and we both live in london

Share this post


Link to post
Share on other sites

In that case is extraordinary.

Of course you could make an allegation of a crime – to the police and also to Parcel2Go and Parcelforce – but frankly it is unlikely to get you anywhere.

Maybe the best thing to do is to start off by putting in a claim. Follow their normal channels and then come back here and tell us what happens. I expect that they will try to find some kind of excuse to get out of having to pay you – but we'll deal with that when it comes to it.

When you make the claim, you can make the point that the person who collected it is the same as the person who delivered it. Of course that could be a coincidence. Frankly would be remarkable if the person who collected it stole the item and then went on to deliver the empty envelope.

I have to say that it seems scarcely credible.

Rather than complicate the issue, the best thing to do is simply treated as a missing item and make a complaint in the normal way


Share this post


Link to post
Share on other sites
Posted (edited)

How do know the recipient didn't take the item out ,and then made out there was nothing in the envelope? At £6 for delivery was it insured?

Edited by hello12345

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...