Yup, go after EE and remind them THEY supplied the phone and are responsible under CRA 2015.
You say you bought the phone June 2021 - I assume you mean June 2020 but please confirm.
Can you also confirm what type of physical phone cover you used - hinged hard leather or plastic back and front cover, etc ?
Did you speak to EE by phone, or visit an EE store. I've found EE store staff can be v helpful if you have a store nearby.
Never had someone tell me to calm down before for a bit of hyperbole, and I find it a good response to euphemism.
"Your passenger airbag not triggering may negatively impact your driving pleasure". Honestly who comes up with stuff like this 🤣
Father passed away - Ardent Credit Services (Vodafone) now claiming he owes money. Read more at https://www.consumeractiongroup.co.uk/topic/423040-father-passed-away-ardent-credit-services-vodafone-now-claiming-he-owes-money/
I was in Sainsbury’s today and did scan and shop.
I arrived in after a busy day at work and immediately got distracted by the clothes.
I put a few things in my trolley and then did a shop.
I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
I did and they took me upstairs.
I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
I offered to pay for the goods but the manager said it was too late.
He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
The cost of the items was about £40.
I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
I feel terrible. I have to declare this to my employer and NMC.
They kept me in a room on my own with 4 staff and have banned me from all stores.
The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
I’m so stressed,
can u appeal this or should I just accept it?