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    • yes a couple of months before the CCJ from what i saw
    • When I click on last page of a thread to read I get an 'Uh Oh your link has been broken' type of message alert.
    • Hopefully I haven't made too many errors up until this point, but I just wanted to check rights/compliance here before continuing. We bought a used car less than a week ago - it was sold to us with no faults, and with an MOT carried out by the dealer with no advisories. They made a particular point of stating that they didn't sell any car with advisories on the MOT, and also drew attention several times to their AA Approved status implying that this meant they *had* to ensure the cars were of good quality/they were more legally compliant etc (I thought that AA Approved was just something dealers paid for to have a 'badge' and to have cars advertised on their website). The dealer also mentioned repeatedly during the viewing how 'immaculate' the car was. Whilst test-driving, I noted the air-con wasn't working (it was 25 degrees that day). The dealer tried to insist it was cold when it really wasn't (this did ring some alarm bells at the time), I said that it would need to be fully working. Dealer agreed to fully test and regas the system before purchase, which they did. Three days after the sale (and less than 150 miles driven), the engine management light came on, accompanied with a strong emissions/exhaust smell. We've also realised that the 'stop-start' function doesn't work (this could have been deactivate due to the fault code though), and that a replacement windscreen had been fitted rendering the rain-sensing wipers, automatic headlights and heated screen non-functioning. We didn't notice these faults prior to driving it, although I did mention the stop-start during the test drive (having never owned a car with this function) and the dealer made no mention of it not working. I have an OBD scanner/reader, which tells me that the fault is a P0420, so is related to the catalytic converter. I emailed the dealer outlinging these problems, and suggesting that the best course of action would be a refund as I need a fully operational car for work, and this fault could take them time (and money!) to fix. I should add that the dealer is a 2-hour round trip away (in good traffic), so I really do not have the time to take it back and fore. They replied very quickly apologising for the fault, and saying that they will fix the engine management issue ASAP and 'hopefully before the weekend'. Regarding the windscreen, they say that is out of their remit as it was on the vehicle when they purchased it, causes no mechanical defect, and the rain sensors, auto headlights and heated screen were not specifically mentioned in the advertisement. They have offered to have their mechanics look at these issues and if a staightforward fix, they will do this free of charge as a goodwill gesture, or find out the cost of repair and offer to do this (at our cost) if more complex. (To clarify, I did not mention repair being an option in my initial email, and only referred to a refund being the best option). The car was sold with a 'full service history', although this consists only of stamps in the service booklet. We have no receipts of any work done apart from the dealer's MOT. This particular car is known to have issues with the timing chain (it's a Mini Cooper) after 100k miles, and the fault code could well be in relation to this problem. I mentioned this known model's fault during the test drive and was told that it would be very obvious/noisy if the car had this fault (which didn't really have anything to do with my question which was specifically 'has the timing chain and tensioner been replaced, as I know this is a known issue with these cars'). I've had bad experiences with used cars and dealers in the past, so my faith is easily shaken, hence me asking for objective opinion and advice here. Despite the 'extras' not being advertised with the car, surely the fact there are specific buttons/switches relating to the lights/heated screen etc, along with their not working not being pointed out at purchase mean that the car is not as described? Where's the line here - there are windscreen wiper stalks/headlight switches etc, but these weren't specifically mentioned either in the advert, so are they also not covered? The EML so soon after purchase (and the code being potentially a serious one) is alarming, and having consulted mechanics specialising in Mini, they (without having seen the car) suggest that this could be an expensive problem to fix. My partner paid for the car, and unfortunately did so part cash, and part BACS. This of course means we've lost full control of the money. Our bad experience previously was with a dealer who sold us a car with a 'new MOT' which then suffered a tyre blow-out, revealing a tyre which was literally threadbare on its inner edge. We got a refund from that dealer by sitting in their office and refusing to leave until the money had been refunded into our account. When we returned the following week with the logbook, the whole lot was empty - no cars, logos, nothing. Lucky escape there, so my partner assumed he'll be able to get the money back just as easily this time. I haven't yet replied to their email, so would like to know the best way to proceed. Thanks in advance for any and all assistance!
    • What i've read about LFT and PCR tests is they both have their own ambiguities however, PCR tests are sent to a Lab but they don't know how 'right' the result they are looking at is.   I would say yes UB, could have neg LFT and a positive PCR.
    • if the ccj was almost 6yrs ago, odds on your last payment was more than 6 yrs ago???, so .... is that true?
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I wonder if anyone could offer advice or suggestions about a situation I've been sort of dragged into and, because of the current pandemic, I can't think of a solution.

 

I was sent a cheque in the sum of £250.00 by Plusnet, drawn on their bank, Barclays. 

I used my Halifax app. to pay that into my account on 8th April. 

On 9th April an entry, "unpaid cheque" appeared on my online statement and the balance on my account was reduced accordingly.

 

I tried to call Halifax many, many times over the following 7 days and was never able to speak with them. 

Their recorded message simply said, "we are unable to speak with you at this time. Goodbye". 

 

I was so incenced that I decided to leave them and started the Switch process to move to Starling Bank. 

This move has gone very smoothly and is now complete. 

I did continue to attempt to contact Halifax over the subsequent 7 days and I would estimate that I called over 60 times, to no avail.

 

I then tried to pay the cheque into Starling Bank but it was reported that it had already been paid. 

I therefore contacted Plusnet and they confirmed, in writing, that the monies had been removed from their Barclays account on April 9th. 

I therefore have no idea where my money is, and cannot contact Halifax, or at least they won't answer my calls.

 

Are there any other actions I could/should be taking to get tothe bottom of this?

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Also, I'm sorry to say but it's a big fail to have changed Banks. if a bank gives you trouble then the best thing to do is to give them trouble back and then to stay with them. A bank would rather that it's troublesome customers go somewhere else full stop they prefer tame customers.

You've done your bank of favour

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I couldn't take the frustration, and I'm still capable of causing them problems if its needed.  I just love the fact that I can be talking to someone in less than 10 minutes, usually less than 5, when I call Starling.

 

Lifes too short to put up with the crap that Halifax are pulling at the moment and I make no apologies for taking the easy way.

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