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    • love the extra £1000 charge for confidentialy there BF   Also OP even if they don't offer OOC it doesn't mean your claim isn't good. I had 3 against EVRi that were heard over the last 3 weeks. They sent me emails asking me to discontinue as I wouldn't win. Went infront of a judge and won all 3.    Just remember the law is on your side. The judges will be aware of this.   Where you can its important to try to point out at the hearing the specific part of the contract they breached. I found this was very helpful and the Judge made reference to it when they gave their judgements and it seemed this was pretty important as once you have identified a specific breach the matter turns straight to liability. From there its a case of pointing out the unlawfullness of their insurance and then that should be it.
    • I know dx and thanks again for yours and others help. I was 99.999% certain last payment was over six years ago if not longer.  👍
    • Paragraph 23 – "standard industry practice" – put this in bold type. They are stupid to rely on this and we might as well carry on emphasising how stupid they are. I wonder why they could even have begun to think some kind of compelling argument – "the other boys do it so I do it as well…" Same with paragraph 26   Paragraph 45 – The Defendants have so far been unable to produce any judgements at any level which disagree with the three judgements…  …court, but I would respectfully request…   Just the few amendments above – and I think it's fine. I think you should stick to the format that you are using. This has been used lots of times and has even been applauded by judges for being meticulous and clear. You aren't a professional. Nobody is expecting professional standards and although it's important that you understand exactly what you are doing – you don't really want to come over to the judge that you have done this kind of thing before. As a litigant in person you get a certain licence/leeway from judges and that is helpful to you – especially if you are facing a professional advocate. The way this is laid out is far clearer than the mess that you will get from EVRi. Quite frankly they undermine their own credibility by trying to say that they should win simply because it is "standard industry practice". It wouldn't at all surprise me if EVRi make you a last moment offer of the entire value of your claim partly to avoid judgement and also partly to avoid the embarrassment of having this kind of rubbish exposed in court. If they do happen to do that, then you should make sure that they pay everything. If they suddenly make you an out-of-court offer and this means that they are worried that they are going to lose and so you must make sure that you get every penny – interest, costs – everything you claimed. Finally, if they do make you an out-of-court offer they will try to sign you up to a confidentiality agreement. The answer to that is absolutely – No. It's not part of the claim and if they want to settle then they settle the claim as it stands and don't try add anything on. If they want confidentiality then that will cost an extra £1000. If they don't like it then they can go do the other thing. Once you have made the amendments suggested above – it should be the final version. court,. I don't think we are going to make any more changes. Your next job good to make sure that you are completely familiar with it all. That you understand the arguments. Have you made a court familiarisation visit?
    • just type no need to keep hitting quote... as has already been said, they use their own criteria. if a person is not stated as linked to you on your file then no cant hurt you. not all creditors use every CRA provider, there are only 3 main credit file providers mind, the rest are just 3rd party data sharers. if you already have revolving credit on your file there is no need to apply for anything just 'because' you need to show you can handle money. if you have bank account(s) and a mortgage which you are servicing (paying) then nothing more can improve your score, despite what these 'scam' sites claiml  its all a CON!!  
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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refused refund from with UK juicers


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HI all - I hope  you can offer some advice, 

 

 My husband purchased an expensive juicer from the above company cost £395 in Feb this year, the Juicer was an anniversary gift.

The items was shipped and received next day delivery on the 18th Feb, we went on holiday for 2 weeks, When we got back he gifted  me the juicer on the 27th March.

I unboxed and used the machine on the 28th and it just died turned off - I  left it. for a bit and it just wont turn on.

 

I got in touch with the company on the 30th - who keep telling me there is nothing they can do other than fix the machine 

 

to be honest my husband should have read the reviews as their reviews are awful -- I just want our money back as it is useless just sitting in my kitchen.

We are also both essential hospital workers and are incredibly busy - (we work very long shifts) I cannot go back and forth trying to get this machine sorted out. 

 

Do I have any chance of getting a refund ? as to be honest I don't want to deal with a company who seem to not care about the goods they sell, no doubt if I had another issue with a different machine I will have the same problem with getting help from.

them.

 

Any advice would be helpful  

 

 Thank you 

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Hi and Welcome to CAG

 

You ordered on line so distance selling regs apply (Consumer Contracts Regs) and you can reject the purchase without reason and request a full refund.

 

Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods. 

If your order consists of multiple goods, the 14 day period runs from when you get the last of the batch.

 

https://www.which.co.uk/consumer-rights/regulation/consumer-contracts-regulations

 

Andy

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1 hour ago, Andyorch said:

Hi and Welcome to CAG

 

You ordered on line so distance selling regs apply (Consumer Contracts Regs) and you can reject the purchase without reason and request a full refund.

 

Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods. 

If your order consists of multiple goods, the 14 day period runs from when you get the last of the batch.

 

https://www.which.co.uk/consumer-rights/regulation/consumer-contracts-regulations

 

Andy

what they are saying is I have passed the 14 days of having the item, even though it was bought as a gift and not opened within the 14 days, I only opened on the 27th of March this is why they say they cannot refund ? is this correct ?

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This 14 day period is the time from receipt you have to decide whether to cancel, you then have a further 14 days to actually send the goods back...

 

Faulty goods ...

 

If you receive faulty goods and wish to return them, the Regulations are in addition to your other legal rights.

So, if your goods are faulty and don’t do what they're supposed to, or don’t match the description given, you have the same consumer rights under the Consumer Rights Act (which replaces the Sale of Goods Act from 1 October 2015) as you have when buying in store.

Any terms and conditions that say you must cover the cost of returning an item wouldn’t apply where the goods being returned are faulty.

 

https://www.which.co.uk/consumer-rights/regulation/consumer-contracts-regulations#returning-faulty-goods

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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