Jump to content

You can now change your notification sounds by going to this link https://www.consumeractiongroup.co.uk/index.php?/&app=soundboard&module=soundboard&controller=managesounds

 

You can find a library of free notification sounds in several places on the Internet. Here's one which has a very large selection https://notificationsounds.com/notification-sounds

 

 

BankFodder BankFodder

 

BankFodder BankFodder


  • Tweets

  • Posts

    • Pandemic will just accelerate the change that was already happening.   High Street Retailers will go bust, as they cannot compete with online warehouse operators. Government will have to reduce the business rates significantly and landlords who own the shop buildings will need to reduce the rents they charge.   Retailers will need to make changes to the layout of their shops to make them more attractive, as a leisure experience. If they are offering just racks or shelfs of goods, consumers may think they are not getting anything extra than if they bought online.   As more people work from home, they will be available for home deliveries, so online retailers will gain the sales. The high streets where these homeworkers  use to work close to will lose sales.   Travel sector including airlines will see many go bust, more so, if there is a second wave of the virus.  Holidays based in peoples home countries or in neighbouring countries will be more popular. Caravans, motorhome sales are going to see massive increases, as people want their own clean spaces. And caravan parks will see more demand as a consequence, but will have to update facilities.   Pretty much every sector of the economy is going to see the biggest changes they have ever gone through and in a very short space of time.
    • This article in the Indy has some interesting views on how Brexit has affected the Uk's response to Covid.   https://www.independent.co.uk/voices/coronavirus-lockdown-government-death-toll-boris-johnson-a9551516.html
    • Small attachment to an iPhone that cost £288.00.   I know anything that relates to Apple can be very expensive, but what was the attachment ?   Did you return the attachment product in its original packaging ?   How often do you buy products from Amazon ?   How often do you return products to Amazon ?   Could Amazon believe you are buying products to simply try out for a period, with no intention of keeping the products ?
    • So I make a post and ask you some questions and you then go in and make a response which deals with something completely different and which ignores the questions which I have asked completely. I don't see how we can move forward on that basis
    • Thank you. First of all, this is not chronology so we don't have any sense of the timeline. It's still rather complicated – but maybe when you produce a chronology it will come more into focus. However, there are a few things that we can start to tease out. You say that you accepted £250 in an offer which was intended to reflect distress. Although you say that you accepted this offer mistakenly, it may well be that you have no further rights on this issue because of course it would have been up to you to understand the situation properly before accepting any kind of financial offer. However, it would be useful to understand the reach of this offer and so please could you post up the offer letter by uploading it in PDF format. You say that "high-volume messaging" is not explicitly covered in the terms and conditions – but there may be references to "fair use policy" and it may be an interpretive problem rather than looking for words which specifically match your situation. So it will be helpful to know what words Vodafone were relying upon and also what was the extent of your high-volume messaging. Did they give you any warnings. You say that they referred to terms and conditions which you did not sign. However, it isn't necessary to sign terms and conditions. We would have to understand more about the context – but generally speaking if there is an agreement which refers to terms and conditions from the outset and you then embark upon the agreement and use the services, then all the signs would be that you've accepted the conditions of use. Signed written terms and conditions are generally speaking only required in contracts for property or copyright or shares. You say that the contract was put in your sole name despite the fact that the company name was on the agreement. We don't have a chronology so we don't see how long this went on for and you don't explain why you didn't raise any objections to this – or maybe you did? You say that you have sent Vodafone and Lowell an SAR but "so far" you are waiting for a response. This suggests that you sent the SAR some time ago – but you haven't told us anything about when this might have happened. You are referring to obligations under the Consumer Rights Act but I'm afraid that these obligations refer to contracts between a trader and a consumer – and you are not trading as a consumer so these probably wouldn't apply to you. Finally, you are worried about expressing a claim in legal language. If you begin a small claim then you certainly don't need any legal language – and in fact that kind of approach simply gets in the way. Also, it seems to me that you are gearing up to bring a court claim – which is fine, in my book – but you haven't identified your cause or causes of action and you don't have a plan. I think we need to slow down and have a more careful and methodical look at the situation. Otherwise you're simply going to find yourself in trouble
  • Our picks

Recommended Posts

I cannot recommend this company.

 

It looks like they are not uk based despite they pretend to be.

They have sent me a camera (worth over £1600) in just manufacturer box and taped it over with sticky tape...

The box was knocked and camera wasn't switching on.

 

After an email exchange they asked me to return the camera to them for a refund or replacement.

I did that on my expense and they refused to accept a parcel!

 

Now I am waiting to get the parcel back to me, and I will update this post as soon as I have anymore information, but at the moment I am not happy at all.

 

5.12.2019 Update:

Today I have supplied WOWCAMERA with requested documentation from the carriers and waiting for their response.

 

18.04.2019 Update

I opened a paypal case, but still wasnt in possesion of the camera as it was stuck in "sorting centre" of Royal Mail.  

They gave me some time to post it to Honk Kong address this time (not Luxembourg address as previously requested by Wowcamer that as I wasn't in possesion of the camera at that time therefore Paypal case was closed in favour of merchant .

 

Then I received the camera back and posted it to their Hong kong address anyway. 

 

I will now copy and paste recent email exchange with them.


*   My emails (30 March 2020):

1.
"Hello

I see that you finally received the camera to the address in Hong Kong provided by you through paypal resolution centre.

Tracking code is RN5******85GB.

As you can check yourself camera is definately faulty, so please refund me finally. It took long enough.. 

Regards"

 

2.
"I also expect you to refund me postage charges. I attached a photo of a receipt to this email address. Regards"

*  Their response (31 March 2020):

"Hi J***b,

Thanks for getting in touch. Hope this email finds you safe & healthy.

I have referred both your emails below to Compliance as the fact it was through a claim this decision was reached, I would need to alert the respective dept. overseeing this matter before offering any next steps. Hope you understand.

My team or I will reach out once we have further confirmation.

Keep safe!


Kind regards,

Sally Turner"

*  Their another email (1 April 2020):

"Morning J***b,

Having consulted Compliance, we've been advised for you to contact PayPal instead. Sorry we can't be of further support, but please follow up with PayPal on this matter going forward.

All the best in your future endeavors, and do keep safe!


Kind regards,

Sally Turner"


**** in a meantime I tried to reopen case with paypal, but without success ****


*  My email (from today which is 18 April 2020):

1.
"Paypal case is closed.... and your company is a big [problem]. I already wrote to HK consumer rights advice regarding this and waiting for an answer from them to check what are .y options. I will sue your company to court if there will be a need. I will also write reviews on every possible reviews site if you will be deceiveing me and not refund me the money for camera I returned to you."

2.
"You know that its not possible to reopen closed paypal case, but you want me to deal through paypal dispute system anyway. I understand that its your intention not to refund me and keep this defective camera. If you have good intentions then show it as till now it looks like your intention is to [problem] me."

Lets wait now and see what their response gonna be. 

What else can I do?

Share this post


Link to post
Share on other sites

go do a chargeback to your bank

next time don't bother with a dispute resolution.

waste of time 

 

dx

 


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

Share this post


Link to post
Share on other sites

My bank says its to late to file a chargeback claim.. as 90 days passed since the purchase 

 

Sorry, 120 days

 

Hovewer I just found this information:

(website removed - dx)

Do I understand that this 120 days limit should be counted from the later date, not ftom the day of purchase?

Share this post


Link to post
Share on other sites

I've removed that website as it's not for the UK rules..

 

chargeback here is 120days from WHEN YOU REALISE you need too..

with a total limit of 540days.

 

 


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

Share this post


Link to post
Share on other sites

Thank you very much

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...